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Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.96 (102 reviews)

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4.00

Based on 102 reviews, last reviewed 29th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

24%

15%

10%

Latest highest rating:

5

Great bank, always helpful and can speak to human if... Great bank, always helpful and can speak to human if needed Reviewed on: 29th May 2024

Latest lowest rating:

1

The pervasive impact of white mediocrity The branch in Morningside Edinburgh is grossly inefficient and run by a manager who struts around with an iPad asking people inane things like, ‘how a... Read more Reviewed on: 24th May 2024

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About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

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Bank of Scotland Classic Account reviews (102)

Force to automation

Sadly like other banks they do not like you interacting with a staff member any more and prefer you to use the dreadful automated machines that keep breaking down Reviewed on: 8th February 2018

No Issues Really

As the title says, pretty run of the mill, the queue times for call support can be a bit long but the issues do tend to be resolved if they crop up. Reviewed on: 3rd February 2018

Positive review

I have found the service to be excellent the online services are easy to use and are navigated no problem Reviewed on: 7th January 2018

Supportive and capable

Bank of Scotland harkens back to the days of your bank trusting in you when you trust it. Reviewed on: 6th January 2018

Approachable Organisation

At a time when I was struggling financially Bank of Scotland were the only Bank who helped me out so I will always be the first to recommend them to anyone Reviewed on: 31st December 2017

No hassle

Changing to bankof scotland was quick and simple . They are also very helpful with day to day banking Reviewed on: 16th December 2017

1st Class

Staff are amazing at the branch, always helpful I also love the banking app!! 5* Reviewed on: 26th November 2017

Overdraft fee redtructure again

Once again Bank of Scotland have moved the goalposts and once again ended up costing me even more money than before. They have now put a rolling daily overdraft charge in place whoch comes off each and everyday. Reviewed on: 13th November 2017

Always helpful...

...and ready to quickly sort out any issue. Been with BoS since my supersaver account 25 years ago! Reviewed on: 10th November 2017

RELIABLE BANKING

I HAVE BEEN WITH BANK OF SCOTLAND FOR MANY YEARS AND NEVER HAD A PROBLEM THAT WASN'T EASILY SOLVED. Reviewed on: 8th November 2017

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