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Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.96 (112 reviews)

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3.92

Based on 112 reviews, last reviewed 15th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

21%

15%

Latest highest rating:

5

Reliable, secure, excellent customer service, user-f... Reliable, secure, excellent customer service, user-friendly app, transparent fees—Bank of Scotland’s Classic Account makes everyday banking simple and... Read more Reviewed on: 15th April 2025

Latest lowest rating:

2

Not good rates but good customer service which is a... Not good rates but good customer service which is a plus Reviewed on: 13th March 2025

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About this product

The Bank of Scotland Classic account has no monthly fee when you stay in credit.

You can earn cashback with selected retailers, and Bank of Scotland will round what you spend to the nearest pound and transfer to a savings account automatically.

Bank of Scotland Classic current account reviews help you find out what it’s really like to be a customer. If you’ve used Bank of Scotland before, you can also leave a review and share your experience.

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Bank of Scotland Classic Account reviews (112)

Force to automation

Sadly like other banks they do not like you interacting with a staff member any more and prefer you to use the dreadful automated machines that keep breaking down Reviewed on: 8th February 2018

No Issues Really

As the title says, pretty run of the mill, the queue times for call support can be a bit long but the issues do tend to be resolved if they crop up. Reviewed on: 3rd February 2018

Positive review

I have found the service to be excellent the online services are easy to use and are navigated no problem Reviewed on: 7th January 2018

Supportive and capable

Bank of Scotland harkens back to the days of your bank trusting in you when you trust it. Reviewed on: 6th January 2018

Approachable Organisation

At a time when I was struggling financially Bank of Scotland were the only Bank who helped me out so I will always be the first to recommend them to anyone Reviewed on: 31st December 2017

No hassle

Changing to bankof scotland was quick and simple . They are also very helpful with day to day banking Reviewed on: 16th December 2017

1st Class

Staff are amazing at the branch, always helpful I also love the banking app!! 5* Reviewed on: 26th November 2017

Overdraft fee redtructure again

Once again Bank of Scotland have moved the goalposts and once again ended up costing me even more money than before. They have now put a rolling daily overdraft charge in place whoch comes off each and everyday. Reviewed on: 13th November 2017

Always helpful...

...and ready to quickly sort out any issue. Been with BoS since my supersaver account 25 years ago! Reviewed on: 10th November 2017

RELIABLE BANKING

I HAVE BEEN WITH BANK OF SCOTLAND FOR MANY YEARS AND NEVER HAD A PROBLEM THAT WASN'T EASILY SOLVED. Reviewed on: 8th November 2017

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