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Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.96 (112 reviews)

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3.94

Based on 112 reviews, last reviewed 15th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

21%

15%

Latest highest rating:

5

Reliable, secure, excellent customer service, user-f... Reliable, secure, excellent customer service, user-friendly app, transparent fees—Bank of Scotland’s Classic Account makes everyday banking simple and... Read more Reviewed on: 15th April 2025

Latest lowest rating:

2

Not good rates but good customer service which is a... Not good rates but good customer service which is a plus Reviewed on: 13th March 2025

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About this product

The Bank of Scotland Classic account has no monthly fee when you stay in credit.

You can earn cashback with selected retailers, and Bank of Scotland will round what you spend to the nearest pound and transfer to a savings account automatically.

Bank of Scotland Classic current account reviews help you find out what it’s really like to be a customer. If you’ve used Bank of Scotland before, you can also leave a review and share your experience.

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Bank of Scotland Classic Account reviews (112)

Great bank, always helpful and can speak to human if...

Great bank, always helpful and can speak to human if needed Reviewed on: 29th May 2024

The pervasive impact of white mediocrity

The branch in Morningside Edinburgh is grossly inefficient and run by a manager who struts around with an iPad asking people inane things like, ‘how are you with the cash machine, alright?’, but he couldn’t help me to get a diary slot in his colleague’s diary to set up an Executor Account. The cashiers seem fine but don’t try to do anything out of the norm. Can’t do it online, can’t do it in branch so I will take my business to another bank. Reviewed on: 24th May 2024

No local banks and low interest rates.

No local banks and low interest rates. Online help is difficult Reviewed on: 24th May 2024

BOS is my first and last bank!

Bank of Scotland was my very first bank and it could not have been simpler to start up and get my life going, BOS is by far the safest and most reliable bank I have ever had the pleasure to hold my money in. Reviewed on: 2nd April 2024

I have been with this bank for years and found them...

I have been with this bank for years and found them to be better than the last one I was with and it costs less to do so. Reviewed on: 19th March 2024

Classic Current Account.

Classic Current Account. Works very well for me. Cheque Book and Card that is a Debit Card. Great Online facility linked to my Savings Account and Credit Card and had my previous Cash ISA Accounts on it. Reviewed on: 16th February 2024

Review of old bank

Used them for decades, but just don't trust them or feel comfortable with them Reviewed on: 8th January 2024

best helpline to advise me when i use my log in credientails and need help

i have always been with Bank Of Scotland for over 40 years never any problems Reviewed on: 13th October 2023

First class, been with them over 50 years

I've always found BOS reliable and customer focused. Reviewed on: 14th August 2023

Simple to use bank

I like how bank of Scotlands mobile app is easy to use and simple to find the things you really need. I also love how fast it is to transfer money! Reviewed on: 5th April 2023

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