Write a review

Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.96 (102 reviews)

View other Bank of Scotland products

4.00

Based on 102 reviews, last reviewed 29th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

24%

15%

10%

Latest highest rating:

5

Great bank, always helpful and can speak to human if... Great bank, always helpful and can speak to human if needed Reviewed on: 29th May 2024

Latest lowest rating:

1

The pervasive impact of white mediocrity The branch in Morningside Edinburgh is grossly inefficient and run by a manager who struts around with an iPad asking people inane things like, ‘how a... Read more Reviewed on: 24th May 2024

Read all reviews Write a review

About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

Review Bank of Scotland: Classic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Bank of Scotland Classic Account reviews (102)

Great

Great customer service and banking app Reviewed on: 5th April 2023

Brilliant!

It does everything i ask it to do and more! Reviewed on: 4th April 2023

Amazing and friendly

It’s nice to have a bank that understands your needs and have polite manners! I have never had an issue with them unlike many other banks! Every call I’ve been made to feel like a valued customer! 5***** from me well done bank of Scotland Reviewed on: 3rd April 2023

Not Innovative

Been with them for years but not a lot of new products Reviewed on: 16th March 2023

Long established business

Have banked with BoS for 30 years. Overall they have generally kept up with the times though more as a follower than a leader re internet and app. I live in London. My local Halifax supports my BoS account well. Phone Banking works well to though it may be because I am a Private Banking customer Reviewed on: 16th March 2023

Awesome

No issues at all no problem I will recommend Reviewed on: 10th March 2023

Very good bank with great customer service

I have been with Bank of Scotland for over 12 years and I always received an excellent customer service (phone/online/branch). Reviewed on: 9th March 2023

Friendly, helpful bank

Our local Bank of Scotland provides an excellent service. Staff are friendly and go out of their way to help. Getting good interest on a current account is an added bonus. They offer a great range of products and you are always able to get professional help. When trying to get assistance from another bank, everything had to be done online. Bank of Scotland has a good balance offering online services if preferred, but still provides excellent customer service for those of us who prefer human solutions! Reviewed on: 9th March 2023

Excellent Account

After being treated badly by another bank I am forever grateful that I managed to find this account it is excellent and has so many extras Reviewed on: 9th March 2023

My time at Bank of Scotland

I've been at this bank multiple times for small transactions, or just trying to sort my issue at the time. Sometimes they were helpful sometimes not really. They're not that busy and yet they decline service when they feel so. Reviewed on: 3rd March 2023

Do you have a different Bank of Scotland product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Bank of Scotland has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub