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Barclays: Cash Card Account reviews

Name: Cash Card Account
Rating: 4.55 (139 reviews)

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4.49

Based on 139 reviews, last reviewed 5th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

12%

Latest highest rating:

5

Excellent customer services always there to help wit... Excellent customer services always there to help with any issues that Reviewed on: 5th May 2024

Latest lowest rating:

1

Debit card I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which w... Read more Reviewed on: 18th October 2022

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Barclays Cash Card Account reviews (139)

Excellent customer services always there to help wit...

Excellent customer services always there to help with any issues that Reviewed on: 5th May 2024

Perfect service

Easy to use and saved me during the cost of living crisis. I wouldn't have been able to clear my debts without Barclays credit card %0 interest payments. Reviewed on: 31st July 2023

Great customer service & support

I love using the card for all purchases due to cash back but the best part is the customer service when there is a fraud issue. They are very responsive and quick in resolving issues. Reviewed on: 31st May 2023

Great bank to work with

Very quick response great listeners always respond to complaints I've been with them for about 3 years and I can confidently say It's the best banking company out there. Reviewed on: 11th May 2023

Best bank

Cashplus is the best bank to do business with Reviewed on: 6th April 2023

Easy to open and manage

Can open an ISA and complete transfer from another bank in a few minutes using the mobile app. Reviewed on: 20th February 2023

Debit card

I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which was no use so I phoned them directly,I waited over 15 mins no answer, I finally had a return call following day saying they had cancelled my debit card and would send me a new one, it's been 5 days now still nothing, so back on to chat which is a big waste of time then back to a direct call which I was told I'd be waiting another 30 mins plus to speak to someone,I received a new debit card on my app tried to use it from my phone but doesn't work?? tried again to ring Barclays told me on the app 24/7 service but when rang number only covered stolen cards so a bit of a lie of Barclays, lm having to use my Capital one credit card until my debit arrives and hopefully will work ,for such a large established company I'd expect better from them , after this poor communication and Barclays app shambles I will seriously be looking for another bank ! Reviewed on: 18th October 2022

Good free bank account

I love how Barclays is the only bank I know that gives you 15 hrs to sort out a direct debit with insufficient funds in account. Sometimes you just forget and then get a reminder on the day. And then you'll have till 3pm to sort it out before they reject the payment. Reviewed on: 12th September 2021

Rusu cristian

Siguranta incredere si cu angajati foarte buni Reviewed on: 13th February 2020

Ever improving!

There was a time when I was thinking I'd switch banks, but lately Barclays have stepped up their game. I feel much more in control of my finances, the app enables me to do so many things without jumping onto a computer, and their fraud prevention processes are truly outstanding. I even had experience of a problem with a duplicated physical store transaction, which held funds for a considerable amount of time. After raising an issue someone called me really quickly, followed up with emails and further calls, and the matter was resolved in empathically professionally manner I was not actually expecting. Things inevitably go wrong on occasion and they absolutely seek to resolve them. Needless to say I'm no longer considering switching. Reviewed on: 31st January 2020

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