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NatWest: Fixed Term Savings reviews

Name: Fixed Term Savings
Rating: 4.24 (17 reviews)

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4.24

Based on 17 reviews, last reviewed 20th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

12%

2 star

12%

Latest highest rating:

5

Excellent service. Always friendly and very helpful. Reviewed on: 15th October 2023

Latest lowest rating:

1

What a waste of time. What a waste of time. I would never willingly open another account with this bank again. No wonder Monzo is doing so well. Absolutely ghastly. Excuse ... Read more Reviewed on: 20th April 2024

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About the Fixed Term Savings

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NatWest Fixed Term Savings reviews (17)

What a waste of time.

What a waste of time. I would never willingly open another account with this bank again. No wonder Monzo is doing so well. Absolutely ghastly. Excuse after excuse for their penalty for misleading savings product. Unclear information and lack of safety net against risk. Reviewed on: 20th April 2024

Shambles. Untested platform and false rates

Tried to open fixed rate ISA. Applied online with screen saying "close tab and proceed" which it didn't as the page was now closed. Pointless activity obviously not tested. Called up to be eventually told cannot deal with online application on phones. 1 hour wasted. Attempted to use Cora, their online bit but there is no obvious place to click like "click here to speak to Cora". Eventually get through and nothing could be sorted. Meanwhile, I had email to say there was a message waiting for me and all I had to do was log on. The message would have said this is your account number but the irony is that I did not have my account number. Can you see where all this is going? Another Cora visit and after another hour the agent said call back tomorrow. No letter came through for me but my wife had hers and we opened at exactly the same time. Jumped through hoops to set up the app to then be told it was a much lower rate. Aagh. This company is awful. No way are we going to trust them with our money. Don't deserve bailouts or any help until they have the basics sorted. Went with Tipton instead which by comparison was an absolute joy. Reviewed on: 12th November 2023

Excellent service.

Always friendly and very helpful. Reviewed on: 15th October 2023

Natwest App

Natwest banking has got so much better with their App. Hasel free and very secure. Reviewed on: 19th February 2023

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