Tesco Bank: Internet Saver reviews

2.59
Based on 17 reviews, last reviewed 16th May 2022
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12%
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34%

Latest highest rating:

5

SAVER I have just transferred my funds in to a Tesco account as the interest rate is far better than the bank I am with. I spoke to someone who guided me t... Read more Reviewed on: 16th May 2022

Latest lowest rating:

1

Hard Work Unable to access Internet Saver account online to update new address & telephone number as account locked, so having to wait for a new security number... Read more Reviewed on: 27th September 2018
Karen's avatar
Karen

About the Internet Saver

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Tesco Bank Internet Saver reviews (17)

SAVER

5
I have just transferred my funds in to a Tesco account as the interest rate is far better than the bank I am with. I spoke to someone who guided me through what I needed to do. Very easy and lovely staff. Reviewed on: 16th May 2022

Hard Work

1
Unable to access Internet Saver account online to update new address & telephone number as account locked, so having to wait for a new security number to be sent in the post (as they're 'unable' to send to new telephone number). Will only send to old address as 'unable' to send to new address because they're unable to update details...I have to do this online (which I can't access). First security number has been 'lost' in the post, so having to wait for a second to be sent (to the old address). Think I'll probably close instead (once I receive the security number to be able to access my account). Phew! Reviewed on: 27th September 2018
Karen's avatar
Karen

update on 'DIre'

1
Still dire. We are now approaching our day 30 after which we cannot add money to our accounts. I have one and my husband has one. In total we are transferring in 3 old accounts from other providers. 2 have completed but one is still outstanding. This is far too stressful. I WILL NEVER USE TESCOBANK AGAIN. They have over £100,000 of our money in total and are Dickensian in their speed of service. Never again!! A different provider transferred in to my new ISA in 48 hours, yet to date it has been 26 days and Tescobank have still not completed the very same transaction from the same originating provider. Reviewed on: 24th April 2018
Kent 189's avatar
Kent 189

DIre.

1
Everything is done by post. This means that when you have an ISA to transfer in at the end of its term, deadlines become squeezed. I opened an account online, needed to wait for postal information before I could access it. Then I downloaded, completed and posted the Transfer In form back to Tescobank. 14 days later I had heard nothing as to whether the bank was processing my request. The provider from which the ISA was being taken only allowed 21 days to withdraw out the funds before it became stuck there (with a poor interest rate). On phoning Tescobank the assistant was unable to help me until I really pressed her so now I await a phone call from her to inform me if my money is going to make it in time. Needless to say, if the answer is uncertain, I will return to the other provider I used who did a transfer in within 48 hours!!! Tescobank could learn a thing or 2 from them!! Reviewed on: 19th April 2018
Kent 189's avatar
Kent 189

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