Used a Tesco Voucher to book a hotel through Hotel.com. Due to a technical issue with Hotel.com I was overcharged. Hotel.com didnt want to know... Used a Tesco Voucher to book a hotel through Hotel.com. Due to a technical issue with Hotel.com I was overcharged. Hotel.com didnt want to know neither did Tesco. Expected some support from Tesco but they just simply didnt want to know and said it wasnt their problem. Read more Read less

Tescos changed policy provider from royal and sun alliance to pinnacle and sent a letter saying everything would carry on as usual. The only difference... Tescos changed policy provider from royal and sun alliance to pinnacle and sent a letter saying everything would carry on as usual. The only difference was the premium for my dog was £27.43 in feb then £64.86 in march with the new provider. What a shower of scammers, and how would Tescos put their name to it. A complete disgrace. Read more Read less

Stay well well clear from this absolutely terrible insurance company! Had non fault accident 7 months ago, to this very day my vehicle is still... Stay well well clear from this absolutely terrible insurance company! Had non fault accident 7 months ago, to this very day my vehicle is still damaged, they have left me with no hire vehicle and the company they use FMG services will give you false and mis-leading information til you loose the plot and give up. My vehicle has been sat at garage since last year xmas, i am now in process of selling it damaged and taking a huge loss. I have complaint to TESCO and FMG with no avail., i pay over £500 a month for this insurance have now canceled it, will never ever use TESCO again and will never recommend to any1. I have voice recordings of call handlers being argumentative and telling lies after lies. Quite possibly the worst experience i have ever had with a company. Stay well clear else you will learn the hard way like i did. Read more Read less

All the USD I had ordered came in series older than 10 years which is not accepted in my travel destination country, I was trying... All the USD I had ordered came in series older than 10 years which is not accepted in my travel destination country, I was trying to ask them to replace with newer bills for which they asked to convert it again into GBP and to newer USD, what a crack heads in customer care, and I loose out another 250 GBP doing it.. never touching Tesco travel money again . Read more Read less

They have had my vehicle for over a year trying to fix it, I've had to hire a car so far it's cost me 8k... They have had my vehicle for over a year trying to fix it, I've had to hire a car so far it's cost me 8k plus, and I've got the Financial Ombudsman involved, 13 months and still not repaired, what a joke of a company, avoid at all costs Read more Read less

Its been 3 months since my daughter turned 18 and 3 months of trying to get her isa money. They keep saying wrong documents sent.... Its been 3 months since my daughter turned 18 and 3 months of trying to get her isa money. They keep saying wrong documents sent. She's sent bank statements. Letter from her college provisional driving licence. All with her name and address. It's ridiculous now. No money. It's holding her back. She's so upset I am escalating a complaint. Will be moving my other children's isas right away too. Read more Read less

Tesco auto-renewed my car insurance policy without my consent. I believe auto-renewals should be prohibited by law. Martin Lewis always advises us to compare policies... Tesco auto-renewed my car insurance policy without my consent. I believe auto-renewals should be prohibited by law. Martin Lewis always advises us to compare policies annually, so it’s baffling why auto-renewals are still an option. They should be banned. The policy was also overpriced. When I contacted them the same day to cancel and informed them that I sold the car 10 days ago, they told me I would need to pay a £25.50 cancellation fee. This has been an incredibly frustrating experience Read more Read less

Went to Skegness Tesco to collect currency, kiosk all lit up but no attendant around or a sign to say when back!! Was told she's... Went to Skegness Tesco to collect currency, kiosk all lit up but no attendant around or a sign to say when back!! Was told she's on lunch and will be back later! LATER?? Couldn't tell me when! Phoned the helpline to cancel and they had the cheek to want to charge me a £10 cancellation fee, hence they didn't after I argued successfully. The rate isn't even that good with your clubcard, TUI give a higher rate! Read more Read less

Maisie went over and above, pleasant and friendly.