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Tesco Bank reviews

Tesco Bank Logo
Rated Average • 2.98/5

Tesco Bank reviews

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Unverified business
Last reviewed within 21 days
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Review summary

People rate this company as Average based on 1,363 product reviews

Average score of 2.98/5
5 star
42%
4 star
15%
3 star
5%
2 star
2%
1 star
36%
Reviews for Tesco Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Really happy with year on year price

Really happy with year on year price

{"display":"Ian M","full_name":"Ian M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1146005.png"}}'s avatar
Home insurance
Ian M 7th September 2025

Latest negative rating

2/5

They are a pain.

They are a pain. When you do a balance transfer on other credit cards the statement tells you the end date. With Tesco Bank it... They are a pain. When you do a balance transfer on other credit cards the statement tells you the end date. With Tesco Bank it doesn't put any dates on the statements and you have to call them to find it out and check it. Read more Read less

{"display":"Julian H","full_name":"Julian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Tesco Bank products

About Tesco Bank

Tesco Bank launched in 1997 and today have more than 5 million customers across a range of banking and insurance products.

In early 2024, Tesco and Barclays announced a long-term strategic partnership, initially for a 10-year period, to provide customers with Tesco-branded banking products and services.

Tesco Bank’s products include credit cards, loans, travel insurance and currency, savings, car insurance, pet insurance and home insurance.

Tesco Bank at a glance

Reviews for Tesco Bank

Showing 11 of 1363 company reviews • Last reviewed within 21 days

They are a pain.

Clubcard credit cards • 8th October 2025

They are a pain. When you do a balance transfer on other credit cards the statement tells you the end date. With Tesco Bank it... They are a pain. When you do a balance transfer on other credit cards the statement tells you the end date. With Tesco Bank it doesn't put any dates on the statements and you have to call them to find it out and check it. Read more Read less

{"display":"Julian H","full_name":"Julian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Poor • 2/5
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Can't specify denominations

Travel Money • 5th October 2025

Ordered some US Dollars for home delivery. Asked for a mixture of denominations but was told it was not possible to specify specific notes. Something you need to rectify Tesco.

{"display":"Jonathan","full_name":"Jonathan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
Read more product reviews
  • 1/5

    Shocking service

    Ordered a considerable amount of US Dollars on Mon 29th Sept 10am to be delivered by Tues 30th 1pm. Waited in. When nothing arrived by... Ordered a considerable amount of US Dollars on Mon 29th Sept 10am to be delivered by Tues 30th 1pm. Waited in. When nothing arrived by 5pm rang and were told our par el had been misrouted. Assured would be delivered Wed 1st October. Waited in. When no delivery by 1pm, rang. No i formation from Royal Mail. We're offered the option of picking up from airport or a store.Requested Tesco try to find out order and deliver it to our house as agreed asap. Still waiting. Very stressful!Will never use Tesco Travel money again. Read more Read less

    {"display":"Charlotte C","full_name":"Charlotte C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Money
    Charlotte C 1st October 2025
  • 1/5

    Awful long wait

    It was closed when we arrived and don't know why. Waited till 3.30pm for when the sign said it was opening. It didn't open till... It was closed when we arrived and don't know why. Waited till 3.30pm for when the sign said it was opening. It didn't open till 20mins after. There were then 15 people queuing to get currency. It took forever, I wouldn't come Tesco whitstable again. Not good at all. Read more Read less

    {"display":"Sally","full_name":"Sally","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Money
    Sally 25th September 2025
  • 2/5

    All good service but large euro domination notes

    All good service, click and collect easy to do online and arrived when said at local store and easy to collect. Problem being that three... All good service, click and collect easy to do online and arrived when said at local store and easy to collect. Problem being that three quarters of the euro notes are in 100 and 50 dominations. Probably ok in main land Europe but maybe not easy as going to an island Read more Read less

    {"display":"ECT","full_name":"ECT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Money
    ECT 13th September 2025
  • 5/5

    Really happy with year on year price

    Really happy with year on year price

    {"display":"Ian M","full_name":"Ian M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1146005.png"}}'s avatar
    Home insurance
    Ian M 7th September 2025
  • 3/5

    Inconsistent

    They changed underwriter mid-policy, so claims keep getting lost between old and new one, correspondence went astray several times and had to be chased up.

    {"display":"RSxpp","full_name":"RSxpp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    RSxpp 7th September 2025
  • 1/5

    £600 stolen by Tesco.

    Ordered £600 worth of euros to be delivered. Tesco delivered to the wrong address and even sent a photo of Royal Mail delivering it to... Ordered £600 worth of euros to be delivered. Tesco delivered to the wrong address and even sent a photo of Royal Mail delivering it to an address I have never seen. After constant phone calls 7 WEEKS LATER I have still not had a refund. I now have to start court proceedings to get a refund. Disgusting service. DONT EVER USE TESCO FOREIGN EXCHANGE. Read more Read less

    {"display":"Phil M","full_name":"Phil M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Money
    Phil M 7th September 2025
  • 4/5

    Very straight forward and good value for money

    Very straight forward and good value for money

    {"display":"Liv W ","full_name":"Liv W ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Liv W 5th September 2025
  • 5/5

    Clubcard benefits

    I love using my Tesco credit club card all year to save points and then spend them on double up reward partners. It feels like money for nothing!

    {"display":"Jac","full_name":"Jac","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Clubcard credit cards
    Jac 5th September 2025
  • 5/5

    Great price a little improvement needed on some of t...

    Great price a little improvement needed on some of the customer service

    {"display":"steverichardson","full_name":"steverichardson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    steverichardson 5th September 2025

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