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Tesco Bank: Travel money reviews

Name: Travel money
Rating: 3.28 (74 reviews)

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3.28

Based on 74 reviews, last reviewed 13th Oct 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

38%

51%

Latest highest rating:

5

Fantastic Service At Evesham Store I picked up currency for a trip to Turkey at the Evesham store and was helped by Sue. Have now opened a Tesco Travel money card and didn't know why I ... Read more Reviewed on: 13th October 2026

Latest lowest rating:

2

Not reliable I had a bad experience ordering currency recently and only ended up getting it several days late. It turns out their website is very misleading about... Read more Reviewed on: 31st July 2026

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About this product

You can get travel money from Tesco Bank in over 50 currencies.

If you have a Clubcard, you’ll get a better currency rate. Order currency online and collect for free from a travel money bureau in over 350 Tesco stores. Alternatively, you can get free home delivery on orders of £500 or more.

Tesco Bank travel money reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

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Tesco Bank Travel money reviews (74)

Fantastic Service At Evesham Store

I picked up currency for a trip to Turkey at the Evesham store and was helped by Sue. Have now opened a Tesco Travel money card and didn't know why I didn't have one before. Sue was so helpful, friendly, efficient and clear. Great service. Will be back! Reviewed on: 13th October 2026

Not reliable

I had a bad experience ordering currency recently and only ended up getting it several days late. It turns out their website is very misleading about what actually happens when you order currency - when someone places an order for currency online, the currency is not actually ordered immediately but is instead sent to the bureau at the specific store to actually order the currency. If they are unavailable - e.g. sickness - the order might be indefinitely delayed - so that even when the bureau reopens, the currency is still not there. In addition, they don't even reserve the currency you've already paid for, so by the time they do get round to ordering it, it might well be out of stock for the less common currencies. If you do order from them I suggest immediately following up to make sure the order has been placed. Reviewed on: 31st July 2026

Well done excellent fabulous nice .

Well done excellent fabulous nice . Speak everyone to use Reviewed on: 17th June 2026

On track currency rate with deals through their club...

On track currency rate with deals through their club card. Friendly staff who are interested in our planned holiday Reviewed on: 11th June 2026

Damaged money

I bought 700 dollars for my trip to SE Asia. Nearly half of them have been refused for having rips and pen marks. Will never use them again. Reviewed on: 14th February 2026

Really great service

I ordered correct for a forthcoming holiday from Tesco currency exchange. I selected to collect this from Tesco Superstore in Evesham. The currency was due to be collected after 3.00pm however I arrived at 1.00pm due to a doctors appointment. I was quite prepared to be turned away however it was a long trip home to then return. The lady on the desk went out of her way to find the currency, prepare it for me so that I didn’t have to come back. The lady’s name was Sue and she was brilliant. Reviewed on: 8th January 2026

I use Tesco Travel Money Vernon Way Crewe and I can...

I use Tesco Travel Money Vernon Way Crewe and I can always get the currency I need without having to order. Alan knows how to deal with customers and is very helpful and easy to talk to.. Thank you Alan! Top scores from me. Reviewed on: 22nd December 2025

Ordered us dollars online to picked up at a named st...

Ordered us dollars online to picked up at a named store. Arrived to pick up on the stated date but no currency there. Was advised that tesco currency was a separate conpany. Telephoned the number given and was told it was the couriers fault and to try the next working day. DO NOT USE. Reviewed on: 5th December 2025

Efficient and friendly service!

We went into the EveshamTesco store to buy a Currency Card and to get Australian, New Zealand and Singapore dollars. It was quite a complicated affair but Zoe, the lady who looked after us, was excellent. She was very efficient and couldn’t have been more helpful. It may not have been the best exchange rate but the convenience and service was excellent. Thank you Zoe. Reviewed on: 30th November 2025

Can't specify denominations

Ordered some US Dollars for home delivery. Asked for a mixture of denominations but was told it was not possible to specify specific notes. Something you need to rectify Tesco. Reviewed on: 5th October 2025

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