Tesco Bank Clubcard Credit Card Reviews

Ratings based on 228 reviews Last review 4 months ago

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading...

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Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Your Clubcard Credit Card Reviews (228)

11th July 2020

Money for Nothing

I use my card to pay for everything especially when shopping at Tesco(even more points). I pay it off every month so no charges then use the points to buy RAC cover every year for the family.

7th July 2020

sneaky charges

Hello, just a honest review of tesco bank about 2 years ago i signed up for a credit card and even though i pay the balance off in full i still get charged interest despite the balance being 0 every month after paying it off.

25th June 2020

Read the reviews on trust pilot

Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have...

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Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said.

I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!!

They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser.

I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long.

The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long..

Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again.

18th May 2020

easy to communicate with & no hassle

I have had the tesco credit card for many years and have never had any cause to complain. During that time I have used the bank's online options for a number of reasons, all of which have ended satisfactorily. I asked for a refund when I did not...

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I have had the tesco credit card for many years and have never had any cause to complain. During that time I have used the bank's online options for a number of reasons, all of which have ended satisfactorily. I asked for a refund when I did not receive an item I had paid for on the card. This was handled quickly and efficiently. Recently the bank contacted me to advise that the credit card was in credit due to a refund of a cancelled holiday. They advised that I could transfer this balance to a bank account and they would waive any fees.
Overall this bank has always treated me fairly and made doing business with them very easy.

1st May 2020

Efficient Service

Product was easy to set up. Information is easy to access and website easy to navigate. System works efficiently and it's great to get bonus Clubcard points for things I'd be buying anyway.

21st February 2020

bank robbers

Beware this company will try to trap you into paying them the interest as the make it impossible to get a balance transfer as the will keep on reducing your limit,so that your credit score reduces making it impossible to ever get a balance transfer...

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Beware this company will try to trap you into paying them the interest as the make it impossible to get a balance transfer as the will keep on reducing your limit,so that your credit score reduces making it impossible to ever get a balance transfer offer. So beware even if you make extra payment to increase your available credit this wont work as they will make sure of it. They are no better than bank robbers. They wont be getting the £500.00 a month fuel I buy each month either now.

17th February 2020

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00 Kept All Receipts Every little helps Tesco right? no reply from Dundee or Warrington Stamps 61P X2 My Advise switch Free Delivery at Iceland Lidl value for money Aldi same no g...

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£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00 Kept All Receipts Every little helps Tesco right? no reply from Dundee or Warrington Stamps 61P X2 My Advise switch Free Delivery at Iceland Lidl value for money Aldi same no gimmicks Fr Anthony Rainbow Bridge Sanctuary for Cats Blackpool

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