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The Co-operative Bank: Credit Card reviews

Name: Credit Card
Rating: 3.1 (31 reviews)

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3.10

Based on 31 reviews, last reviewed 22nd Dec 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

36%

16%

26%

Latest highest rating:

5

Credit card online security The credit card stopped being accepted for online purchases. The agent who dealt with the issue over the telephone was first rate and sorted everythin... Read more Reviewed on: 9th March 2023

Latest lowest rating:

1

Unusable members credit card that you have ring up each time to get permission Once again couldn't do an online transaction for less than £100 ,phoned up and I was told they couldn't tell me the reason it was blocked ,but offered... Read more Reviewed on: 22nd December 2023

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About the Credit Card

The Co-operative Bank Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do The Co-operative Bank customers like? Find out more about the The Co-operative Bank Credit Card by reading our trusted Smart Money People reviews. You can also write your own The Co-operative Bank Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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The Co-operative Bank Credit Card reviews (31)

Unusable members credit card that you have ring up each time to get permission

Once again couldn't do an online transaction for less than £100 ,phoned up and I was told they couldn't tell me the reason it was blocked ,but offered to unblock it for me ,stopped on the line whilst it was completed. Reviewed on: 22nd December 2023

Unreliable Credit Card

The bank has a systems problem and keep blocking on-line payments made by their Visa Credit Card for security reasons without justification…..can take up to an hour on the phone to get the block lifted! Reviewed on: 12th June 2023

Don't get this card, most abusive and unhelpful bank in the UK

My mother is in an end of life care bed. She cannot manage her own affairs- that task is left to me, her only living relative and next of kin, with power of attorney. Someone has spent some money on my mothers card, not a lot, but enough to cause problems because I, living in Australia cannot pay the card from home. I have informed the coop bank about this over the phone, at some expense and difficulty, but was dismissed summarily by their call centre. All that happens is the bank send letters which I get months later threatening my mother with escalating forms of legal action. DO NOT BANK WITH THESE ELDER ABUSERS Reviewed on: 26th April 2023

Credit card online security

The credit card stopped being accepted for online purchases. The agent who dealt with the issue over the telephone was first rate and sorted everything out. The card now works perfectly. Reviewed on: 9th March 2023

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