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Name: Adrian Galindo

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Don't get this card, most abusive and unhelpful bank in the UK

My mother is in an end of life care bed. She cannot manage her own affairs- that task is left to me, her only living relative and next of kin, with power of attorney. Someone has spent some money on my mothers card, not a lot, but enough to cause problems because I, living in Australia cannot pay the card from home. I have informed the coop bank about this over the phone, at some expense and difficulty, but was dismissed summarily by their call centre. All that happens is the bank send letters which I get months later threatening my mother with escalating forms of legal action. DO NOT BANK WITH THESE ELDER ABUSERS Reviewed on: 26th April 2023