Tesco Bank Car Insurance Reviews

Insurance cancelled for no reason

Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them.

Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them.

JamesLevel 1

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Go Tesco

They are cheap, they have good call centers and some good benefits too.

Andyswish63Level 1

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Shocking

So bad words cant explain just how bad this company are. Would have given no stars but wont let me.

RobLevel 1

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Not (fortunately) had to claim but......

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online...

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online at NO extra cost. First time I've ever known this! usually there's a £25 "admin" fee! with all companies I've ever been insured with previously. There web site is really simple to use and customer friendly with loads of advice available in the "community" for anything you may want to ask.. So far... I very pleasing experience over all. Lets just hope it will continue if ever i did need to claim. I'll let you know either way :)

PostyLevel 1

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Good

Friendly staff and very helpful would recommend

Kelly starkieLevel 1

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Excellent friendly service

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out....

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round.

Mokey19Level 1

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T.E.S.C.O stands for Taking Every Single Crooked Opportunity

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from ...

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from such a well known brand

ChrisLevel 1

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quick and easy

no hassle quick service would use again

chrisLevel 1

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Easy

Easy sign up, never had to claim but I've heard lots of good things about Tesco Bank.

AllenLevel 1

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Excellent customer service

Was involved in a non-fault collision which resulted in my car being written off. Everything was handled quickly and everyone I spoke to was very friendly and helpful.

dc1005Level 1

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Great value insurance

With a new driver on the quote we were expecting 4 figures, but Tesco Bank came in at below half that. Wonderful value.

Dean ParsonsLevel 1

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Great service

Excellent cover and good discount for club card customers which is excellent- always helpful and good rates

Amy HallidayLevel 1

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Con Artists!!!!

My partners car was hit in a hit and run. Described the damage which was minimal and they said it was a write off! Told them we want an engineers report (which they didn't say would cost us and they would charge for storage) and the gent who picked it...

My partners car was hit in a hit and run. Described the damage which was minimal and they said it was a write off! Told them we want an engineers report (which they didn't say would cost us and they would charge for storage) and the gent who picked it up turned round and said he been told to take it 100 miles away to a scrap dealer? Spoke to them again and MATT's answer was 'I've been doing this job for years, I know a write off'. Admitted he wasn't a trained mechanic and then tried telling me a scrap dealer wouldn't be bias in their opinion! My partner asked for her car back and he tried telling her she had to pick it up herself and they wouldn't be following up on the hit and run driver because we took the car back! My partner has legal insurance so you have to ask what is the point of that! I have been driving for years and never have I come across such poor and rude customer service. No empathy and no understanding of someone who has just been involved in a hit and run. DO NOT USE TESCO WHATEVER YOU DO!!!

McharltonLevel 1

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Tesco Car Insurance Roadside recovery read the smallprint!

Roadside recovery - will take you 10 MILES ONLY. Anything over and you pay full recovery. 10 miles will take you from the middle of nowhere to the middle of nowhere! Take out separate cover!

SpiderLevel 1

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Disgusting insurance company

I had a car insurance and they later asked for NCB, I had given it to them but got a call saying that the policy will have to be cancelled coz you did not insure your car when I had been on vacation and had no sorn on the car. I had taken a insurance...

I had a car insurance and they later asked for NCB, I had given it to them but got a call saying that the policy will have to be cancelled coz you did not insure your car when I had been on vacation and had no sorn on the car. I had taken a insurance for short time from other company which I told but got a call back again that the insurance that you got does not have no claim bonus so your insurance goes to zero and will increase in your insurance. Please don’t use this insurance from Tesco as they a total rip off and rude.

RonLevel 1

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Rip of

Insurance went up over £200 even though i have never made a claim was told to cancel my insurance and apply again then it will be a lot cheaper. There is no loyallty to there customers. Whent elsewhere and saved £295.

John DockingLevel 1

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Never again!

I've used Tesco Bank a few years ago for a loan and they were great. Since having my car insurance its been terrible and I will not be using them again. Fees every time you call (£25) to change something and a £40 cancellation fee for them to push a ...

I've used Tesco Bank a few years ago for a loan and they were great. Since having my car insurance its been terrible and I will not be using them again. Fees every time you call (£25) to change something and a £40 cancellation fee for them to push a button on the computer? I couldn't solve my problems via online so had to call - I think they are quite clever choosing what can be done online and what can't to get extra revenue!

Gemma KingLevel 1

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AVOID

Avoid Tesco car Insurance for young drivers with black box..... they lie add on milesto gain more money from you (car broken down for a month so we have proof) and they have very unprofessional people working on the online chat. They are rude and will...

Avoid Tesco car Insurance for young drivers with black box..... they lie add on milesto gain more money from you (car broken down for a month so we have proof) and they have very unprofessional people working on the online chat. They are rude and will add on charges with no explanation and if you challenge them they contradict everything they say ! Absolute jokers... worse company ever!! Stay away from this scamming lot... ripping off young drivers

DonnaLevel 1

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GOOD HELP FOR HOUSES...

GOOD PEOPLES ,GOOD PRICES. ECONOMY AND SAVING

Jorge FernandesLevel 1

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Awful.

Awful experience in general. Was with them for two years on the dot and cannot understand why. I am now with Admiral and am having the best experience.

James Daniel HoughtonLevel 1

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