Tesco Bank Car Insurance Reviews

Think Twice

Terrible service. After a car crash which wasn't my fault, the car went in for repair @ one of Tesco's approved garages. The worst garage I've ever come across... Ever! Car is deemed not safe to drive by the RAC & they tell me it's nothing to do with...

Terrible service. After a car crash which wasn't my fault, the car went in for repair @ one of Tesco's approved garages. The worst garage I've ever come across... Ever! Car is deemed not safe to drive by the RAC & they tell me it's nothing to do with them anymore...? Engineer was rude, ignorant and patronising. I would urge anyone to think twice before taking out insurance with this disgusting company. They are lovely whilst taking your money, but when it comes to them helping you... It's a different story.

Sam Sam Level 1

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Fantastic!

As a first time driver most prices were dear then was told about Tesco car insurance which I then looked into and it was honestly the best thing I did as the price I got was perfect and so affordable for me. I would most definitely recommend it. Great...

As a first time driver most prices were dear then was told about Tesco car insurance which I then looked into and it was honestly the best thing I did as the price I got was perfect and so affordable for me. I would most definitely recommend it. Great company unbeatable prices and staff are so helpful when needed.

Sharon BoydLevel 1

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hard to get out of contract

hard to get out of contract and costs alot more to change car and add another person

natalieLevel 1

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fantastic service 5*

they were so very helpful and very friendly!!!

claire jamie grayLevel 1

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Young driver, just renewed

I was 21 when I took out insurance with Tesco from recommendation. A year on, I have had no problems whatsoever with them, it has felt as if I didn’t have a black box at all. I received a score from 80-100 each month and when it came to renewing, it w...

I was 21 when I took out insurance with Tesco from recommendation. A year on, I have had no problems whatsoever with them, it has felt as if I didn’t have a black box at all. I received a score from 80-100 each month and when it came to renewing, it was £1000 cheaper than what I paid before. No curfews, and you don’t get punished if you accidentally go a lot over the speed limit.. as long as you realise and bring it back down. Can’t fault it, very pleased.

Kayleigh KnightLevel 1

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Amazing value insurance

I have had an amazing experience using Tesco car insurance and will continue to use them for years to come! Amazing value and unrivalled customer service

LeanneAndAlexLevel 1

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What a joke of a company stick to selling groceries

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over...

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over next few days i was told to pay £126 to amend a occupation details or have my policy cancelled wtf... now ive boycotted tesco never to use them again anywhere and ill advise anyone whos thinking of taking car insurance with tesco to reconsider save yourself the headache as tesco simply do not care untill liability has been accepted by third party what a joke of a company stick to selling groceries.

J m sLevel 1

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Total let down!!!

Total lack of customer service. Cancelled policy with out warning for a clock up at their end!! Beware!!!

Lyn YaxleyLevel 1

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First driver insurance

Telematics box was great as if you drove well could earn bonus miles - rewarding good driving but did not penalise. Great online portal easy to use and access. Would highly recommend for new drivers.

LeaonaLevel 1

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Disgusting and rude customer service

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage i...

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage is non accidental. How can they expect me to drive a car that is vibrating and shaking when I’m driving it?. This car is a death trap and I’m stuck. I have made several phone calls to customer services/ claim line but have had no joy. I took my car to Halfords for a second opinion and they told me that my car is write off of which Tesco’s is refusing to listen to this nor take my car for a second opinion at a different garage. Tesco you have put my life at risk and surely it’s your responsibility to ensure that all accident damaged cars are repaired to a safe standard. You surely have failed on this one. What’s the point of paying for insurance if you don’t want to pay up in terms of accidents? Would not recommend as it’s a joke.

Elle kaysLevel 1

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Transparent. Friendly. Professional

Tesco are so much more than a shopping experience. Their expertise on other products required for home holiday and car lifestyle choices makes for an easy journey into the insurance world.

J darcyLevel 1

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Stroppy Scottish woman lol

Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat...

Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat the new price, no not this lady lol. Very abrupt!! All she said was do you want to cancel!!!! No I just don't want to renew!!! Why is it so difficult to stop auto renew. Yes I know they want to keep taking the money, but at least sort your phone sales out if you want the business!!

Daz.hLevel 1

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wont honour cashback

if you use cashback sites they wont pay up so do not factor in cashback when you quote

Russell FaircloughLevel 1

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Insurance cancelled for no reason

Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them.

Tesco wanted proof of my no claims discount and sent the emails which arrived to my junk inbox. Instead of calling or writing to ask if emails had been received or warn me of cancellation, they just cancelled it. Would never recommend insurance with them.

JamesLevel 1

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Go Tesco

They are cheap, they have good call centers and some good benefits too.

Andyswish63Level 1

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Shocking

So bad words cant explain just how bad this company are. Would have given no stars but wont let me.

RobLevel 1

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Not (fortunately) had to claim but......

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online...

So far my experience with tesco car insurance has been great. I changed my car part way through the years from a 3k car to a 16k car (same make/model) and yet payments only increased slightly. Have just updated my reg no to a personalised one online at NO extra cost. First time I've ever known this! usually there's a £25 "admin" fee! with all companies I've ever been insured with previously. There web site is really simple to use and customer friendly with loads of advice available in the "community" for anything you may want to ask.. So far... I very pleasing experience over all. Lets just hope it will continue if ever i did need to claim. I'll let you know either way :)

PostyLevel 1

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Good

Friendly staff and very helpful would recommend

Kelly starkieLevel 1

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Excellent friendly service

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out....

I've had such a good experience with Tesco Bank insurance. It was easy to arrange the insurance, really good value for money and when I needed to speak to someone regarding adding my daughter onto my policy, it was quick and easy to sort out. Excellent all round.

Mokey19Level 1

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T.E.S.C.O stands for Taking Every Single Crooked Opportunity

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from ...

I cancelled my policy after 5 years. They'd just taken the monthly direct debit and still charged me £47 on top. Legalised theft just doesn't cover it as far as I'm concerned. Will never spend another penny with any Tesco. Expected fair treatment from such a well known brand

ChrisLevel 1

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