Tesco Bank Car Insurance Reviews

great value for money

very competitive price, excellent as money is...

very competitive price, excellent as money is tight
Defaqto 5 Star rated cover
Wide range of features and benefits that all come as standard
Personalise your cover - pay to add the optional extras that suit your needs
There when you need us with our 24-hour UK-based accident helpline

ramon critchleyLevel 1

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Avoid at all costs

Tesco Box Insurance - wouldn't ever shop with Tesco again for this reason. Took out a 6000 mile policy and have been paying for Top up miles as job circumstances changed and needed to drive more miles... worked out how much I've paid totalling...

Tesco Box Insurance - wouldn't ever shop with Tesco again for this reason. Took out a 6000 mile policy and have been paying for Top up miles as job circumstances changed and needed to drive more miles... worked out how much I've paid totalling £2,300!!! Rang to cancel and for a refund of the 6 months cover I haven't used and Tesco claim I've paid for my 6000 miles policy and as gone over I'm not due any refund. So in total I've paid £2,300 for 6 months car insurance!!!! Absolute scam. Do NOT get Tesco Box Insurance.

LucieLevel 1

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Trouble-free with Tesco

Started a new policy with Tesco in May 18. Brilliant price, I had just acquired my 1 years no claim and the price they offered was half what I was paying previously and 1/4 cheaper than all the other providers. ...

Started a new policy with Tesco in May 18. Brilliant price, I had just acquired my 1 years no claim and the price they offered was half what I was paying previously and 1/4 cheaper than all the other providers.
8 hours into my new policy.... I crashed... All my fault, I was terrified of calling them, I could only imagine what they would be thinking..... 8 HOURS!!!
I couldn't have been more wrong!!! They were amazing, cannot even begin to explain how fabulous they were! Their first question was, are you OK?! I profusely apologised for the whole situation and was told to not give it a second thought, that was what they were there for. My car had minimal damage but they insisted on it being repaired straight away and had me a courtesy car out that same day (my neighbour who I crashed into had insisted on dealing with his own insurance company as he wanted main dealer repair had a 2 week wait before his courtesy car came). They processed the claim so quickly and 2 days later they rang to check again that me and my children were OK following on from the incident. Even when my car was being repaired and I couldn't afford to pay the garage the excess (monthly wage), Tesco rang them and arranged that they would 'take their time' with the repair to give me extra time to get the money together. I had the courtesy car for 3 weeks!
My renewal is up in 3 months and I can't wait to renew again with Tesco.

RCLEARY57Level 1

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AVOID!

Did not alert me at all that a claim was made against my vehicle, causing me a lot of difficulty in renewing my insurance and finding out I would have to pay hundreds of pounds more than originally planned. When complaining about this, I was told that...

Did not alert me at all that a claim was made against my vehicle, causing me a lot of difficulty in renewing my insurance and finding out I would have to pay hundreds of pounds more than originally planned. When complaining about this, I was told that "in an ideal world we would've, but we didn't" ABSOLUTELY FUMING!!!!

J PLevel 1

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Insurance premium

Its quite expensive for young drivers, as in young people dont have enough money to save for future because we pay the insurance premium and is really expensive.

Niraj keraiLevel 1

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Foarte bun

Foarte mulțumit și recomand la toți

liviudaia88@gmail.com Level 1

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this comp is a complete pos

falsifying mileage data, 0 communication. after an accident although they say 'inform us asap' blah this blah that. these idiots responded almost 2 weeks later and only because the other party had informed them about the accident threatening me that i...

falsifying mileage data, 0 communication. after an accident although they say 'inform us asap' blah this blah that. these idiots responded almost 2 weeks later and only because the other party had informed them about the accident threatening me that i had not informed them. never mind me their friggin customer who informed them via phone, live chat and even email on the day shortly after the incident. their response to this was as follows ' It was not until the call on 31 August 2016, as well as the complaint investigation, where your attempts to contact our Claims Department were found. Again, I can only apologise for this.' 5 complaints later they had not changed. Their so called managers could not answer simple questions . cancelled policy. then 2 years later when i've moved on with my life happy that i never have to dealt garbage like this ever again. i find out they have kept my account open without informing me and oh apparently i now owe them over 800 pounds. *sigh* 6th complaint. next stop fos.

Kudzai AokijiLevel 1

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Think Twice

Terrible service. After a car crash which wasn't my fault, the car went in for repair @ one of Tesco's approved garages. The worst garage I've ever come across... Ever! Car is deemed not safe to drive by the RAC & they tell me it's nothing to do with...

Terrible service. After a car crash which wasn't my fault, the car went in for repair @ one of Tesco's approved garages. The worst garage I've ever come across... Ever! Car is deemed not safe to drive by the RAC & they tell me it's nothing to do with them anymore...? Engineer was rude, ignorant and patronising. I would urge anyone to think twice before taking out insurance with this disgusting company. They are lovely whilst taking your money, but when it comes to them helping you... It's a different story.

Sam Sam Level 1

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Fantastic!

As a first time driver most prices were dear then was told about Tesco car insurance which I then looked into and it was honestly the best thing I did as the price I got was perfect and so affordable for me. I would most definitely recommend it. Great...

As a first time driver most prices were dear then was told about Tesco car insurance which I then looked into and it was honestly the best thing I did as the price I got was perfect and so affordable for me. I would most definitely recommend it. Great company unbeatable prices and staff are so helpful when needed.

Sharon BoydLevel 1

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hard to get out of contract

hard to get out of contract and costs alot more to change car and add another person

natalieLevel 1

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fantastic service 5*

they were so very helpful and very friendly!!!

claire jamie grayLevel 1

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Young driver, just renewed

I was 21 when I took out insurance with Tesco from recommendation. A year on, I have had no problems whatsoever with them, it has felt as if I didn’t have a black box at all. I received a score from 80-100 each month and when it came to renewing, it w...

I was 21 when I took out insurance with Tesco from recommendation. A year on, I have had no problems whatsoever with them, it has felt as if I didn’t have a black box at all. I received a score from 80-100 each month and when it came to renewing, it was £1000 cheaper than what I paid before. No curfews, and you don’t get punished if you accidentally go a lot over the speed limit.. as long as you realise and bring it back down. Can’t fault it, very pleased.

Kayleigh KnightLevel 1

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Amazing value insurance

I have had an amazing experience using Tesco car insurance and will continue to use them for years to come! Amazing value and unrivalled customer service

LeanneAndAlexLevel 1

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What a joke of a company stick to selling groceries

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over...

Ive been using tesco car insurance for over 4 years never had to use them to make a claim. Recently i was involved in a minor car accident not at fault customer service was a joke refusing me a hire vehicle was just the start of this nightmare, over next few days i was told to pay £126 to amend a occupation details or have my policy cancelled wtf... now ive boycotted tesco never to use them again anywhere and ill advise anyone whos thinking of taking car insurance with tesco to reconsider save yourself the headache as tesco simply do not care untill liability has been accepted by third party what a joke of a company stick to selling groceries.

J m sLevel 1

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Total let down!!!

Total lack of customer service. Cancelled policy with out warning for a clock up at their end!! Beware!!!

Lyn YaxleyLevel 1

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First driver insurance

Telematics box was great as if you drove well could earn bonus miles - rewarding good driving but did not penalise. Great online portal easy to use and access. Would highly recommend for new drivers.

LeaonaLevel 1

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Disgusting and rude customer service

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage i...

I was involved in a car accident which was not my fault. My car was collected by Tesco’s own garage that does repairs, they only replaced the back panel and repainted the car they are refusing to do further repairs on it saying that the other damage is non accidental. How can they expect me to drive a car that is vibrating and shaking when I’m driving it?. This car is a death trap and I’m stuck. I have made several phone calls to customer services/ claim line but have had no joy. I took my car to Halfords for a second opinion and they told me that my car is write off of which Tesco’s is refusing to listen to this nor take my car for a second opinion at a different garage. Tesco you have put my life at risk and surely it’s your responsibility to ensure that all accident damaged cars are repaired to a safe standard. You surely have failed on this one. What’s the point of paying for insurance if you don’t want to pay up in terms of accidents? Would not recommend as it’s a joke.

Elle kaysLevel 1

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Transparent. Friendly. Professional

Tesco are so much more than a shopping experience. Their expertise on other products required for home holiday and car lifestyle choices makes for an easy journey into the insurance world.

J darcyLevel 1

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Stroppy Scottish woman lol

Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat...

Been with tesco car insurance for a year no problem, up for renewal and found cheaper on the obvious websites. Rang them up as the auto renewal was very confusing when you read the small print. Normally you expect the person to ask if they can beat the new price, no not this lady lol. Very abrupt!! All she said was do you want to cancel!!!! No I just don't want to renew!!! Why is it so difficult to stop auto renew. Yes I know they want to keep taking the money, but at least sort your phone sales out if you want the business!!

Daz.hLevel 1

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wont honour cashback

if you use cashback sites they wont pay up so do not factor in cashback when you quote

Russell FaircloughLevel 1

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