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Tesco Bank Car Insurance Reviews

Ratings based on 148 reviews Last review 17 hours ago

Tesco Bank car insurance reviews on Smart Money People come from drivers like you! You can read these honest Tesco Bank car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through...

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Tesco Bank car insurance reviews on Smart Money People come from drivers like you! You can read these honest Tesco Bank car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Tesco Bank before, you too can write a short Tesco Bank car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

5 59
4 29
3 11
2 3
1 46

Your Car Insurance Reviews (148)

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15th January 2018

thieves and unprofessional

They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in...

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They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in the next 28 day, when i did they increased my premium by £700 and said if i don't want to i should cancel and pay the rest on the insurance policy. They were so rude and arrogant.

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2nd January 2018

Don't bother

Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj ...

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Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj against me they refused to insure me unless I paid the one of payment of over £1000 when I asked if I can go to renew it instead they said no because I already declined. Another customer lost. Now I'm paying more than what I ever have not happy. They don't look after their customers

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28th December 2017

Very helpful and quick

I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil)...

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I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil) could not have been more helpful and polite. They will have my business for a long time now.

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22nd November 2017

Avoid

My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent...

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My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent email was not evidence and that they could not reverse the cancellation.
I was also told that I would lose the full cost of breakdown cover which I took out with them.
After speaking to a manager and lodging a complaint they agreed to reimburse me for the cost of the breakdown. However, this did not resolve the fact that I was left uninsured so unable to drive my car home, and I now need to declare that I have had insurance cancelled for any future insurance policies.
The entire process was ridiculous. I am only grateful that I didn't have to make a claim through them, because I can only imagine how incompetent their handling of a claim would be.
I can honestly say that this was the worst service I have ever experienced. They refused to accept responsibility of their error and I have been the one who has paid.
The only recommendation I would make about Tesco Car Insurance is to avoid them at all costs.

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23rd October 2017

Not helpful towards the most vulnerable

People who pay monthly do so because they have other obligations with their money. If you decide to leave Tesco then they want Σ95 for fees and cancellation, which isnŠ—Èt realistic for the people that just donŠ—Èt have the money and weŠ—Ère not helpf...

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People who pay monthly do so because they have other obligations with their money. If you decide to leave Tesco then they want Σ95 for fees and cancellation, which isnŠ—Èt realistic for the people that just donŠ—Èt have the money and weŠ—Ère not helpful, now in this scenario I feel trapped into an over priced policy just to avoid an extortionate fee. What ever happened to helping people?

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5th October 2017

Rip off renewal

You get a good first year quote but BEWARE when it comes to renewal you will get a 50% increase! and then have to go through the hassle of changing. I'm a middle aged jag driver with 10 years no claims or points and they put £450 on my quote. Sign of ...

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You get a good first year quote but BEWARE when it comes to renewal you will get a 50% increase! and then have to go through the hassle of changing. I'm a middle aged jag driver with 10 years no claims or points and they put £450 on my quote. Sign of a poor company. DON'T BUY.

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29th September 2017

Amazing insurance company

Gotta say Tesco car insurance is the best insurance company ever to deal with from the first phone call after I crashed the car on Thursday recovering the car to our Home, the engineer coming out to assess the damage, sorting out the courtesy car and...

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Gotta say Tesco car insurance is the best insurance company ever to deal with from the first phone call after I crashed the car on Thursday recovering the car to our Home, the engineer coming out to assess the damage, sorting out the courtesy car and actually paying out has been seamless definitely a 5 star rating from us and highly recommended,

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22nd September 2017

Refused to insure my daughter for 10 days

When my daughter comes over from abroad I usually get in touch with my insurance company and get her covered for my car. This year I chose Tesco to insure my car and when I phoned to get cover for my daughter they refused and also would not give me...

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When my daughter comes over from abroad I usually get in touch with my insurance company and get her covered for my car. This year I chose Tesco to insure my car and when I phoned to get cover for my daughter they refused and also would not give me a reason why. She now has to hire a car. I will not be renewing my insurance with them next year!!

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12th September 2017

Car insurance with tesco Bank

For several years now Tesco bank comes in at the cheapest price with the conditions i want - i.e. £0 voluntary excess, low compulsory excess, etc. I've never had to claim on insurance so I cant comment on the ease of this for any insurer, but for me ...

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For several years now Tesco bank comes in at the cheapest price with the conditions i want - i.e. £0 voluntary excess, low compulsory excess, etc. I've never had to claim on insurance so I cant comment on the ease of this for any insurer, but for me getting a cheap deal with a name I know is important to me

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9th September 2017

Huge jump in car insurance come renewal.

I purchased car insurance through Tesco Bank, for a Jaguar XF. When I purchased last year, their price was the cheapest compared to other insurance companies (when I added my clubcard)....

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I purchased car insurance through Tesco Bank, for a Jaguar XF. When I purchased last year, their price was the cheapest compared to other insurance companies (when I added my clubcard).

I've just received my renewal documents through. Despite the additional years no claims bonus, the premium has jumped £500!

Clearly Tesco don't want me as a customer, since its £750 cheaper for me to go elsewhere. The chap on the phone couldn't come anywhere near close, and just offered to send me my cancellation documents...

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6th September 2017

An absolute rip off!!

I've been with Tesco Bank car insurance for a couple of years now and have always been happy with the price &...

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I've been with Tesco Bank car insurance for a couple of years now and have always been happy with the price & service.
I've recently been made unemployed so asked how my premium would change to use my car for business use as a sole trader when I start my own business in the next couple of weeks. At first they told me it would reduce my premium by £13 due to significantly reduced annual mileage (previously 30K per year). Great I thought!
Then they asked when I changed occupation to being self employed. So I explained that I was currently unemployed and will be starting self employment in the next couple of weeks. "Ah well ", said Tesco, "if you are currently unemployed, we'll have to charge you an additional £99 premium for the remainder of your cover". What!!!!! So it seems that my change in circumstances from travelling 30000 miles a year all over the country, to having the car standing on the driveway at home pretty much all day every day is a far greater insurance risk!!
Can anyone please explain to me the logic - preferably someone from Tesco? The agent I spoke to certainly couldn't explain it; he just resorted to, "well that's what it's come back as."
Whatever happens in future, there is no way on God's Earth, that Tesco will ever get any more business from me!!

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