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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.01 (545 reviews)

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3.01

Based on 545 reviews, last reviewed 3rd Sep 2026

500% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

Helpful, friendly and competitive Helpful, friendly and competitive. Renewal was good price for the same cover Reviewed on: 3rd September 2026

Latest lowest rating:

1

I have now telephoned your office on two separate oc... I have now telephoned your office on two separate occasions chasing the refund of £171.00, which remains unpaid despite assurances from your customer ... Read more Reviewed on: 3rd September 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (545)

Helpful, friendly and competitive

Helpful, friendly and competitive. Renewal was good price for the same cover Reviewed on: 3rd September 2026

I have now telephoned your office on two separate oc...

I have now telephoned your office on two separate occasions chasing the refund of £171.00, which remains unpaid despite assurances from your customer service team that it would be processed and paid last week. The refund should be paid to the following account: Account Number: Sort Code: It has now been approximately three weeks since the policy was cancelled, yet you continue to hold my money without any explanation. I am extremely dissatisfied with the level of service I have received, particularly after speaking to a customer service representative last week who was unhelpful and unable to provide a satisfactory resolution. I now require: 1. Immediate payment of the outstanding refund of £171.00. 2. Written confirmation of when the payment has been processed. 3. A response to this complaint explaining the reason for the delay. Should this matter not be resolved this week, I will have no option but to escalate my complaint to the Financial Ombudsman Service and pursue the matter further. Reviewed on: 3rd September 2026

great customer service, easy products

great customer service, easy products Reviewed on: 20th August 2026

Very quick and efficient with a recent claim that I...

Very quick and efficient with a recent claim that I had Reviewed on: 20th August 2026

Easy to insure, good price after contact by phone

Easy to insure, good price after contact by phone Reviewed on: 20th August 2026

Insurance seem to increase year on year never had a...

Insurance seem to increase year on year never had a accident have 20 years NCB but this year my insurance has doubled have not moved address have not changed anything Reviewed on: 20th August 2026

A 5 Star Service throughout!

As an 85 year old I suddenly found that my insurance company were increasing my car insurance premium to close on £2000. Tesco made a nonsense of that and offered everything I needed for under £1000 and actually reduced my premium last year. Their Customer Service is also excellent. 5 Star in my book! Reviewed on: 20th August 2026

Tesco car insurance

Easy to get quotes and customer service is good Reviewed on: 13th August 2026

Best deal when searching options

Best deal when searching options Reviewed on: 13th August 2026

Been a loyal customer to Tesco insurance for years now!

I recently needed to renew after being a customer for years and years. Go compare had cheaper prices so I was disheartened. But I rang them and they got it down after talking to them which was fantastic! Reviewed on: 13th August 2026

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