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Tesco Bank: Car insurance reviews

View other Tesco Bank products
3.17
Based on 553 reviews, last reviewed 28th Oct 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
52%

Latest highest rating:

5

Tesco car insurance were extremely helpful, polite,... Tesco car insurance were extremely helpful, polite, and professional any time i had contact with them. They are a car insurance I trust and would rec... Read more Reviewed on: 13th October 2026
Mell F's avatar
Mell F

Latest lowest rating:

1

Reversing into a space, a car pulls out and hits me... Reversing into a space, a car pulls out and hits me in Tesco Store car park, I have dash cam, I have the person who drove into me asking permission to... Read more Reviewed on: 28th October 2026
Colin H's avatar
Colin H
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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (553)

Reversing into a space, a car pulls out and hits me...

1
Reversing into a space, a car pulls out and hits me in Tesco Store car park, I have dash cam, I have the person who drove into me asking permission to take a photo of my car, I have him in the recording. I got Tesco own CCTV showing it happening. Tesco will not persue liability as the claim will be within the excess. I am left with having to declare that I got hit, without liability being proven, which is a coast to me. Tesco insurance, just as a thank you sent my renewal through with a 52% hike, I had protected no claims!!! I only ever use names that are big, what a mistake with Tesco. Last call to them, waited over 20 minutes to even start to chat with a claims handler. I had to sort out my own car, privately. You have been warned. I am sure that you will get a good service from them, if you don't claim. Reviewed on: 28th October 2026
Colin H's avatar
Colin H

Reversing into a space, a car pulls out and hits me...

1
Reversing into a space, a car pulls out and hits me in Tesco Store car park, I have dash cam, I have the person who drove into me asking permission to take a photo of my car, I have him in the recording. I got Tesco own CCTV showing it happening. Tesco will not persue liability as the claim will be within the excess. I am left with having to declare that I got hit, without liability being proven, which is a coast to me. Tesco insurance, just as a thank you sent my renewal through with a 52% hike, I had protected no claims!!! I only ever use names that are big, what a mistake with Tesco. Last call to them, waited over 20 minutes to even start to chat with a claims handler. I had to sort out my own car, privately. You have been warned. I am sure that you will get a good service from them, if you don't claim. Reviewed on: 26th October 2026
Colin H's avatar
Colin H

Tesco car insurance were extremely helpful, polite,...

5
Tesco car insurance were extremely helpful, polite, and professional any time i had contact with them. They are a car insurance I trust and would recommend to my family and friends without a second thought. Reviewed on: 13th October 2026
Mell F's avatar
Mell F

Excellent service pleasant and friendly staff Helpfu...

5
Excellent service pleasant and friendly staff Helpful and supportive Reviewed on: 13th October 2026
Peter Bower 's avatar
Peter Bower

Great service and value for money!

5
Been with them a few years and even at renewal it’s always the cheapest. They covered the replacement of my keys when I lost them! Awesome Reviewed on: 13th October 2026
Jack h's avatar
Jack h

Great service

5
I took out car insurance with Tesco Bank last year because they offered a good deal . I received my renewal papers this year and my payment had actually gone down because for the first time even they had used my no claim bonus Reviewed on: 13th October 2026
Ian Hulme's avatar
Ian Hulme

Value for money insurance.

5
Value for money insurance. Very helpful when my car was hit outside my property. Reviewed on: 13th October 2026
Bev G's avatar
Bev G

Car insurance review

5
I was initially going with another provider however their system was down. I’d left it to the day of my renewal to sort and Tesco were easy to use, competitively priced and it was set up within 15 minutes. Reviewed on: 13th October 2026
Ellis T's avatar
Ellis T

Helpful, friendly and competitive

5
Helpful, friendly and competitive. Renewal was good price for the same cover Reviewed on: 3rd September 2026
Katie Wilson's avatar
Katie Wilson

I have now telephoned your office on two separate oc...

1
I have now telephoned your office on two separate occasions chasing the refund of £171.00, which remains unpaid despite assurances from your customer service team that it would be processed and paid last week. The refund should be paid to the following account: Account Number: Sort Code: It has now been approximately three weeks since the policy was cancelled, yet you continue to hold my money without any explanation. I am extremely dissatisfied with the level of service I have received, particularly after speaking to a customer service representative last week who was unhelpful and unable to provide a satisfactory resolution. I now require: 1. Immediate payment of the outstanding refund of £171.00. 2. Written confirmation of when the payment has been processed. 3. A response to this complaint explaining the reason for the delay. Should this matter not be resolved this week, I will have no option but to escalate my complaint to the Financial Ombudsman Service and pursue the matter further. Reviewed on: 3rd September 2026
steve watkinson's avatar
steve watkinson

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