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Ladybird: Car Insurance reviews

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1.33
Based on 27 reviews, last reviewed 1st Mar 2024
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Latest highest rating:

4

my review very cheap for a young driver, thank you Reviewed on: 28th September 2023
ell's avatar
ell

Latest lowest rating:

1

AVOID AVOID AVOID AVOID! AVOID AVOID AVOID AVOID!!!! Took out insurance with Ladybird as read decent reviews on Trustpilot. They wanted every type of documentation including ... Read more Reviewed on: 1st March 2024
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Gerard M
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About this product

At Smart Money People, we collect Ladybird car insurance reviews to help you make the right choice for you when deciding on your next insurer.

Ladybird is an insurance broker, founded in 2002. The company offers specialist insurance policies, including learner driver, modified car and imported vehicle insurance. Its comprehensive policies include benefits such as windscreen cover, gadget cover and key cover.

Drivers with previous road convictions, or those driving ‘higher risk’ vehicles can find it difficult to select the right insurer. If this is the case for you, check out our Ladybird car insurance reviews to see how genuine policyholders rate their experiences. Find out how satisfied customers are with their premiums, and how well Ladybird has handled any claims.

Have you had a car insurance policy with Ladybird? Why did you choose Ladybird as your insurer? Would you recommend the company to friends and family? Were you satisfied with the cost of your premium for the level of cover you received? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Whether good or bad, write an honest Ladybird car insurance review today. Together, we can help people like you make better decisions.

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Ladybird Car Insurance reviews (27)

AVOID AVOID AVOID AVOID!

1
AVOID AVOID AVOID AVOID!!!! Took out insurance with Ladybird as read decent reviews on Trustpilot. They wanted every type of documentation including a V5 document which I have never been asked for in 30 years of insuring vehicles. The lease company never this so had to apply to DVLA to get a copy. This arrived today after two months and sent it across straight away. Ladybird have erroneously stated that I purchased the car December 2022 when in fact I have leased the car since December 2021 and have requested an additional £175 payment. Their reasoning is that the time the vehicle is owned impacts the premium. 1, I don’t own the car, I lease it. They know this. 2, The date I leased it is December 2021. They know this, I told them. 3, The date they have is wrong. 4, The length of time you own or lease a car has no bearing on your premiums. The age and value of your vehicle does. AVOID AVOID AVOID AVOID Reviewed on: 1st March 2024
Gerard M's avatar
Gerard M

my review

4
very cheap for a young driver, thank you Reviewed on: 28th September 2023
ell's avatar
ell

I just hope I don't have an accident while I'm insured with them this year!

2
I bought my car insurance through Topcashback, in July, but did not get any documents. These were supposed to be available through their on line portal - it was never open. I rang the number on the portal, but it took me all around the world and back again to the begining. I eventually spoke to someone who arranged to email my documents and post them to. Different insurer next year. According to Companies House, they stopped trading last month. Reviewed on: 27th August 2023
Christine Owen's avatar
Christine Owen

Just another insurer

2
Customer service agents didn’t go out of their way for me I don’t think. With politeness, customer service, etc. Reviewed on: 23rd August 2023
Ashraf Ali's avatar
Ashraf Ali

DO NOT RECOMMEND

1
Very complicated company structure, very poor customer service. 4 different companies involved not talking to each other. Everything you have to call yourself to different companies and babysit. Do not recommend. Reviewed on: 9th August 2023
Anonymous's avatar
Anonymous

Massive scammers stay away from this company

1
This ladybird company is big scammers… This ladybird company is big scammers please avoid them. Customer service are very rude seems don’t care and very disrespectful. Takings money . If you got with them you will end up with debt dead. They very good make you foolish. First quote was very cheap I put my details no claim exactly right year and they said it’s wrong and increased then send me another email ask DVLA code them another email said driving license took year I put nearly date witch I don’t remember exactly dates I got license. Then added another amount. Then my insurance cost nearly £2000. I’ve got 2017 old Benz care witch I pay last year small insurance. Then I cancelled my insurance now they taking from me another £ 254.22 cancellations fee First monthly payment was£ 85.07 Then increased 102.2 Then another £317.55 Another cancellation free -254.22 Stay away with this rude staff and scammers Reviewed on: 8th June 2023
Anonymous's avatar
Anonymous

Zee

1
ladybird is the worst car insurance company ever in England I have to out a car insurance policy with them I have pay the full amount for the year I have sent all my documents to them after 2 months they are asking me for £500 extra because I I did not tell them I have points on my licence I already sent all my documents to them so I pay the £500 after 3 months I I was looking for a now car to buy so I call them to get a new quote no a car I was going to buy I asked him a simple question do you do delivery insurance to because of this question I asked them ladybird insurance cancel my policy they did not give me any quote no the car I was going Buy instead they cancelled my policy for asking a simple question this insurance have give me a problem from day one to everybody do not use ladybird insurance it's one of the worst car insurance in England not had any problem with other insurance only this insurance Reviewed on: 19th May 2023
Zee Qureshi Elahi's avatar
Zee Qureshi Elahi

DO NOT GIVE THESE SCAMMERS YOUR MONEY

1
DO NOT INSURE YOUR CAR WITH THESE ROBBING, HORRIBLE SCAMMERS. You will agree with the price at first then get email after email adding more and more to your premium. Charge after charge. I rang up to speak to one of their gang members to be spoke to like I was a price of dirt they make you feel like you have kicked their dog. Do your self a big massive favour and AVOID AT ALL COST YOU WILL THANK ME FOR IT !!!!!!!! Reviewed on: 19th April 2023
bm.86@live.co.uk's avatar
[email protected]

Run away From Ladybird insurance

1
Ladybird cancelled my insurance because… Ladybird cancelled my insurance because of a change of address and then took out money from my account the following month. When I called them, they said I was owing them £212.61 and sent me an email to that effect, of which they had never sent me before me calling them. They also blackmailed me saying if I do not pay, they would not issue me with my NCB. I think Ladybird, Close Brothers and Right Choice are all in this con game. It made no sense to cancel my insurance as I have never had a claim and still charge me for them canceling my insurance. Also I was told over the phone, that I was paying in arrears. Who pays for services nowadays in arrears, especially insurance. Has anyone heard anything so ridiculous??? PUBLIC, KEEP AWAY FROM THEM PLEASE. They are bad news. Reviewed on: 11th April 2023
Adrian's avatar
Adrian

Possibly the worst company I have ever dealt with - avoid at all costs!

1
Charged me £245 for 15 days worth of cover despite contacting them within the cooling-off period. Spoke to two ladies via telephone, found both to be extremely rude and unhelpful - also provided contradictory information. Very unprofessional company who are very hard to get a hold of - be prepared to wait for a very long time if you wish to speak to them by phone, email communication also very poor as they pick and choose when they feel like responding. Will be taking my personal matter further but would seriously advise anyone considering using this company to go alsewhere. Reviewed on: 14th March 2023
SE's avatar
SE

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