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Privilege : Car insurance reviews

Name: Car insurance
Rating: 2.6 (84 reviews)

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2.34

Based on 84 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

29%

11%

53%

Latest highest rating:

5

Prompt, fair & professional handling of accident cla... Prompt, fair & professional handling of accident claim &continued competitive premium Reviewed on: 5th September 2025

Latest lowest rating:

1

Poor customer service. Poor customer service. Obviously not UK based as agent didn’t know what an MOT was. Difficult to understand South African? accent. Promises to resolve... Read more Reviewed on: 1st August 2025

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About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (84)

Prompt, fair & professional handling of accident cla...

Prompt, fair & professional handling of accident claim &continued competitive premium Reviewed on: 5th September 2025

Poor customer service.

Poor customer service. Obviously not UK based as agent didn’t know what an MOT was. Difficult to understand South African? accent. Promises to resolve issue were made and not followed up. A poor experience overall. Reviewed on: 1st August 2025

Cheap Car Insurance!

Great car insurance for a sensationally low price! Reviewed on: 15th October 2024

very quick and efficient, never had an issue with th...

very quick and efficient, never had an issue with them, everything can be done online smoothly. definitely recommend for young drivers if you are struggling or getting insured Reviewed on: 24th August 2024

They are con artists. DO NOT USE!

They are con artists. Despite me giving all information they ask for the same thing again and again. Foreign HGV ran into me and 9 months later they have still not proved it and ate just going to roll over and give in, leaving me out of pocket. They do not care about customers or cost. They just want the easy route. Reviewed on: 20th March 2024

They are liars and they steal your money don't allow...

They are liars and they steal your money don't allow them access to your bank details or they will reinsurer your car even after you've sold it. They don't ask just take the money and blame it on a comparison site. You don't use a comparison site to renew insurance with the same company. I was trading in my car and gave them the chance to insure my new car. But they wanted 3 times as much so I said forget it. As there was only a month left on my old insurance I couldn't get a refund but on the day I bought my new car privilege insured my old car for another year. It should have started when the old insurance ran out not a month early. They are liars and frauds and I'm going to drag them through the courts so they are ko longer allowed to deal with people's money. Reviewed on: 27th February 2024

They auto renew my car insurance even though I was s...

They auto renew my car insurance even though I was scrapping the carci gave them a chance to insure the new car but they wanted silly money so I went with someone else. I couldn't cancel Reviewed on: 26th February 2024

Very very dodgy car insurance. Avoid if necessary

This Privilege insurance company is very unprofessional. Someone hit my car and Privilege tried to make money out of me instead of protecting me. They start making up stories like I owe them money. After confronting them they changed statements and eventually I ended the claim. After that they went to the third part involved and tried to get money of him as well. I was disgusted by their behaviour. They just a waste of time. Avoid if you can please before its too late. Reviewed on: 20th November 2023

Fraud company

Privilege insurance accepts your fault and makes you liable without asking and informing you and pay out thousands pounds to other party If you choose privilege then you are messing yourself Reviewed on: 10th October 2023

poor older customer

very poor service i am 83 years old have been with privilege car insurancefor afew yearsthis year they increased my insurance from £691-36 to £1106-17 an increase of £414-81i have had no claims di 5000 miles a year with over50 years experience go thep would not put the price down when i talked to them on the phone my advice go elswhere you will get a better deal Reviewed on: 9th October 2023

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