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Privilege : Car insurance reviews

Name: Car insurance
Rating: 2.68 (88 reviews)

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2.68

Based on 88 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

28%

10%

55%

Latest highest rating:

5

Have been with Privilege for years, customer service... Have been with Privilege for years, customer service are quick to answer and are helpful. Prices are reasonable. Reviewed on: 20th August 2026

Latest lowest rating:

1

I strongly advise against insuring your car with Pri... I strongly advise against insuring your car with Privilege Insurance based on my recent experience. Reviewed on: 26th March 2026

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About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (88)

They auto renew my car insurance even though I was s...

They auto renew my car insurance even though I was scrapping the carci gave them a chance to insure the new car but they wanted silly money so I went with someone else. I couldn't cancel Reviewed on: 26th February 2024

Very very dodgy car insurance. Avoid if necessary

This Privilege insurance company is very unprofessional. Someone hit my car and Privilege tried to make money out of me instead of protecting me. They start making up stories like I owe them money. After confronting them they changed statements and eventually I ended the claim. After that they went to the third part involved and tried to get money of him as well. I was disgusted by their behaviour. They just a waste of time. Avoid if you can please before its too late. Reviewed on: 20th November 2023

Fraud company

Privilege insurance accepts your fault and makes you liable without asking and informing you and pay out thousands pounds to other party If you choose privilege then you are messing yourself Reviewed on: 10th October 2023

poor older customer

very poor service i am 83 years old have been with privilege car insurancefor afew yearsthis year they increased my insurance from £691-36 to £1106-17 an increase of £414-81i have had no claims di 5000 miles a year with over50 years experience go thep would not put the price down when i talked to them on the phone my advice go elswhere you will get a better deal Reviewed on: 9th October 2023

Shambles of an insurance company

Logged a cliam on behalf of manager and provided all information, staff refused to then discuss the matter even after manager had emailed to authorise me discussing this. Also Pratiksha refused to log a complaint or allow me to speak with a manager. Clearly just want to make it as difficult as possible to claim against one of their drivers. Since logging they have made zero contact with myself or my manager and its been over a month since originally logged. Reviewed on: 4th October 2023

Customer Service has gone down hill

After previously being able to be put through to the privilege legal department, this communication access has now been removed. You now speak to operators all around the world, who do not know the UK driving laws, and struggle to relate to your issues. Privilege have been unable to track down the driver’s insurance who caused an accident ; which should have been a simple process. Reviewed on: 26th September 2023

Total joke of a company

Strongly advise anyone to avoid . Said car insurance was set up there end was told direct debit was sorted . To then find out I was driving round uninsured. Proof of my call was there and no apology told to wait Reviewed on: 24th August 2023

A Friendly Helpful and Professional Insurance Company

I had a claim for a car accident. Their response was swift, polite, and professional. The whole matter was sorted within 7 days, and I received a very decent valuation on my written off car which was paid within 10 days! They couldn't have been more helpful. Reviewed on: 24th August 2023

Always helpful. Always kind

I love that I can deal with humans on the phone. They are always helpful and kind. The insurance has all the extras that I require and they set a good price point too Reviewed on: 23rd August 2023

Best value for money

Efficient,polite, clear understanding,caring value for money and best of all multiple insurance Reviewed on: 23rd August 2023

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