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12th August 2018
Good price
Good price & quick service. Advisors were very helpful and spoke English
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21st July 2018
6 months no car
Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance.
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17th July 2018
Great value car insurance
Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten.
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17th July 2018
More Money Please...
I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my...
Read moreI have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company.
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17th July 2018
Very helpful insurers
Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company.
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17th July 2018
Renewal of my Car Insurance
Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable...
Read moreChurchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts.
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9th April 2018
Rubbish
Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small p...
Read moreCancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog .
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4th January 2018
Great customer service
They have been great to deal with, fees have been fairly priced and I have the best product for a great price.
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1st October 2017
Good all rounder
Great price, Great features (such as non primary driver no claims bonus)
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29th September 2017
easy to use insurance
I have found that they are friendly on the phone, and they don't rush you, also they do mention the other insurance's that they do. BUT, don't push you into buying them
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28th September 2017
Simple Renewal Procedure & Competitive Premiums
I've insured with them for 2 years now, their customer service on the phone is excellent & all staff I've spoken to are friendly and efficient. Their renewal procedure is simple and their price was very competitive. Taking out the policy in the first...
Read moreI've insured with them for 2 years now, their customer service on the phone is excellent & all staff I've spoken to are friendly and efficient. Their renewal procedure is simple and their price was very competitive. Taking out the policy in the first place was easy and the paperwork arrived quickly.
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27th September 2017
Same as everyone else
Nothing particularly special, but the price was right.
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26th August 2017
Good car insurance.
Easy to talk to. Good cover with some free extras on first years cover, Good price.
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23rd August 2017
Cheap insurance but great service
Cheap insurance but when something goes wrong they deliver excellent service.
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23rd August 2017
Good cover but no loyalty perks
Stayed with Churchill Car Insurance for about 5 years. No problems whatsoever with cover or customer service, but that said I never had any cause to deal with their claims dept. Each year the renewal quotes increased and I'd phone up and they'd...
Read moreStayed with Churchill Car Insurance for about 5 years. No problems whatsoever with cover or customer service, but that said I never had any cause to deal with their claims dept. Each year the renewal quotes increased and I'd phone up and they'd reduce it slightly...there was no discount for loyalty and the quotes for new customers were WAY below what they'd quote me as an existing customer. Eventually left, I told them why and they made no attempt to match their new customer quote. If you've money to throw away then a good company to go with, if you're on a budget look elsewhere.
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21st August 2017
Never had to use them.
Great when I called, although never had to use them.
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