Churchill Insurance: Car Insurance reviews

Based on 231 reviews, last reviewed 20th Nov 2023
100% decrease in 5 star reviews
in the past 90 days
44% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:


good policy very easy to set up policy on line with a very good price Reviewed on: 28th August 2023
P Reynolds's avatar
P Reynolds

Latest lowest rating:


used to be good virtual chat is awful You ask a question, there is never an answer, the answer is usually not what i asked, spent four hours this week , its like the staff just press autom... Read more Reviewed on: 20th November 2023

About the Car Insurance

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (231)

used to be good virtual chat is awful

You ask a question, there is never an answer, the answer is usually not what i asked, spent four hours this week , its like the staff just press automatic generic replies Reviewed on: 20th November 2023

Rubbish service

Although not at fault, I've had to pay an excess which after 3 months has still not been refunded. They outsource the repair and courtesy car, and now I've bee contacted by the car hire company for the same information (again) so they can claim their costs back. Apparently I may be liable even though the car provided is part of the insurance. I've been with Churchill for over 20 years and can't believe how awful they've become, no customer service at all. I will definitely not be renewing. Reviewed on: 18th November 2023

Do not take Churchill car insurance

Please be careful do not take Churchill Car Insurance, they will leave people to live in hardship! anyone who has insurance change mind and take another car insurance. Their client smashed into my car drink driving and Churchill take away my car and left with 2k finance to pay , even knowing that it can cost me loose my job!!! People be careful,they not the insurance which take care for their clients Reviewed on: 16th November 2023

Car insurance claim. Not my fault

Existing claim for over a year. Customer service is appalling. Noone ever gets in touch even though they promise too Reviewed on: 16th October 2023
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