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18th January 2019
Do not get insurance with this company
The worst company to have they will miss you around they will not pay you 4 weeks into my accident and still no sorry no communication whatsoever worst company to have
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19th December 2018
Rubbish customer service/process
Week in to my accident and still no updates from Churchill I’m continuously ringing up and nothing, the managers and staff confuse themselves. Lack of training for sure
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17th December 2018
Kindness in anutshell.
The team are always able t listen and communicate and install confidence during the insurance process.
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11th December 2018
Cancellation charges
Don’t use Churchill car insurance I sold my car so requested to cancel the policy I’m then told the cancellation fee is £53, really for doing what? absolute joke, this is legalised robbery / theft, don’t use this company
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8th December 2018
They don't give the service you are paying for!
I have been waiting 4 days for a courtesy vehicle. They do not help you, customer service and managers on duty is terrible. DON'T WASTE YOUR MONEY!
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23rd September 2018
Decent price
Decentprice, easy to organise. Never had to claim though so can't comment on this.
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23rd September 2018
Easy peasy insurance
Highly recommend Churchill car insurance! Easy to deal with when claim made - took the stress out of a stresssful situation! Reasonable prices, great customer service and trusted company.
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23rd September 2018
Awesome!
Churchill offer a supreme level of cover at a price I can afford.
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22nd September 2018
Reliable but could do with better customer service
We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much...
Read moreWe were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered.
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22nd September 2018
Great customer service
Straight forward to arrange car insurance policy, which is competitively priced
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19th September 2018
No help when car written off
Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car
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12th August 2018
Good price
Good price & quick service. Advisors were very helpful and spoke English
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21st July 2018
6 months no car
Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance.
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17th July 2018
Great value car insurance
Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten.
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17th July 2018
More Money Please...
I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my...
Read moreI have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company.
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17th July 2018
Very helpful insurers
Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company.
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17th July 2018
Renewal of my Car Insurance
Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable...
Read moreChurchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts.
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9th April 2018
Rubbish
Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small p...
Read moreCancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog .
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