Churchill Insurance Car Insurance Reviews

Completely messed me over with PONC

Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I...

Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I have gone elsewhere and am very angry that they effectively took my money (I didn't make any claims) and threw away many years of PONC. Stay away!

KrisLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Great service

No hassle, competitive product and prompt, efficient service.

Jo SalisburyLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Churchill are utterly appalling

...

Churchill are appalling - don't touch them! I had car insurance with them 11 March 2018-11 March 2019. I contacted them in good time (13th February 2019 - spoke to Diane) and stated categorically that I wouldn't be renewing with them. I received an auto-renewal letter on 15th March (4 days after renewal date) and rang again. Spoke to Kirsty who assured me she had accessed my details and that she had absolutely ensured that the policy had been cancelled and ABSOLUTELY Churchill would not take my money. Just checked my bank account and today - 19th March and guess what - they've extracted £204.96 - 8 days after my policy with them expired. And this amount bears no relation to anything mentioned in their letters. Fortunately I have just enough in my account not to be overdrawn, but if I hadn't I could be in big trouble as I live on a very tight budget. I expect to spend a very frustrating morning tomorrow trying to get my money back from these robbers. Nothing they tell you on the phone is true. I shall warn all my friends not to touch them.

EddieLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Awful

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the ...

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car.

It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper.

They do not want to retain their customers at all, and appear to just want to turnover a quick buck!

JamesLevel 1

(1)

• Share on Twitter
• Share on Facebook
• Embed Review

Bleed existing customers dry while trying to lure in new ones

Absolutely shocking and dishonest. Will take money from you any which way they...

Absolutely shocking and dishonest. Will take money from you any which way they can.

I am paying £59.00 for third party fire and theft and minimal breakdown cover. Just happened to check today and with exact same details on Churchill’s website, I was quoted £43 for fully comp with better breakdown cover! Could be paying that lower rate with loads of other insurance company.

Having spoken to Churchill about it they are conveniently ‘unable to match the price mid-term’. ‘Admin fees’ to leave Churchill are so expensive that I’m stuck with this awful policy. Bleeding current customers dry while trying to lure in new ones.

Avoid avoid avoid!

SarahLevel 1

(1)

• Share on Twitter
• Share on Facebook
• Embed Review

Do not get insurance with this company

The worst company to have they will miss you around they will not pay you 4 weeks into my accident and still no sorry no communication whatsoever worst company to have

Muflahi Level 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Rubbish customer service/process

Week in to my accident and still no updates from Churchill I’m continuously ringing up and nothing, the managers and staff confuse themselves. Lack of training for sure

Nadya ParveenLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Kindness in anutshell.

The team are always able t listen and communicate and install confidence during the insurance process.

mel ashtonLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Cancellation charges

Don’t use Churchill car insurance I sold my car so requested to cancel the policy I’m then told the cancellation fee is £53, really for doing what? absolute joke, this is legalised robbery / theft, don’t use this company

Mark ColgateLevel 1

(1)

• Share on Twitter
• Share on Facebook
• Embed Review

They don't give the service you are paying for!

I have been waiting 4 days for a courtesy vehicle. They do not help you, customer service and managers on duty is terrible. DON'T WASTE YOUR MONEY!

Hakan Level 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Decent price

Decentprice, easy to organise. Never had to claim though so can't comment on this.

northernjessieLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Easy peasy insurance

Highly recommend Churchill car insurance! Easy to deal with when claim made - took the stress out of a stresssful situation! Reasonable prices, great customer service and trusted company.

Ali Gill Level 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Awesome!

Churchill offer a supreme level of cover at a price I can afford.

cara-jane HunterLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much...

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered.

Becky CornesLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Great customer service

Straight forward to arrange car insurance policy, which is competitively priced

Kelly SayerLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

No help when car written off

Car was written off and taken away no courtesy car on plan but they cancelled the insurance so couldn't even borrow a car

hellywellytLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Good price

Good price & quick service. Advisors were very helpful and spoke English

BMcQueenLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Churchill

Great customer service. Recommended.

Michael RattrayLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

6 months no car

Paid for insurance for 6 months without a car even though the accident wasn't my fault. No courtesy car, no communication as to investigation, just took my money and refused to freeze the insurance.

Serish ShahLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Great value car insurance

Churchill beat all the other quotes and also threw in a year's free breakdown cover, can't be beaten.

Matt_ParadiseLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review