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Churchill Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 3.29 (269 reviews)

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2.96

Based on 269 reviews, last reviewed 6th Sep 2024

1400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

35%

24%

31%

Latest highest rating:

4

4 yeard with Churchill Insurance I have Car Insurance with Churchill for 4 years now and they always met the need. If another insurance company offered a lower price then Churchill pr... Read more Reviewed on: 5th September 2024

Latest lowest rating:

2

Have Insurers lost the plot? My policy is due to be renewed soon but the quote I received has an incease of nearly 40%. When challenged I was immediately offered a discount of £5... Read more Reviewed on: 6th September 2024

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About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (269)

Have Insurers lost the plot?

My policy is due to be renewed soon but the quote I received has an incease of nearly 40%. When challenged I was immediately offered a discount of £50. However I was able to get slightly better cover through a comparison website at marginally less than I paid last year. The business model is flawed as there is no loyalty to customers rather one of quoting a randomly high premium and seeing if it is noticed. Reviewed on: 6th September 2024

4 yeard with Churchill Insurance

I have Car Insurance with Churchill for 4 years now and they always met the need. If another insurance company offered a lower price then Churchill price-mached it and so they kept me their customer. Would definitely recommend. Reviewed on: 5th September 2024

Great customer service.

Great customer service. Competitive prices Reviewed on: 4th September 2024

Easy Car Insurance

Was just easy to insure my car and at the right price Reviewed on: 4th September 2024

Have renewed my car insurance for the third time wit...

Have renewed my car insurance for the third time with Churchill they gave me a great renewal quote same as the previous year. Saved me so much time and hassle looking for a new company. Can't say better than that. Reviewed on: 4th September 2024

Excellent customer service and good portal

Very easy to manage and to speak to someone if necessary. Very helpful. Can add a temporary driver. Reviewed on: 4th September 2024

Excellent price for 12 months car insurance.

Excellent price for 12 months car insurance. No silly rip off prices, no auto renew applied, no hassle. Reviewed on: 4th September 2024

They have been up and doing, compassionate and under...

They have been up and doing, compassionate and understanding customer concerns, finally swift response Reviewed on: 4th September 2024

Unprofessional Avoid This Insurance Company!

In June 2022, I was involved in an accident caused by a reckless motorcyclist who overtook a line of cars at excessive speed on a road clearly marked with "two parallel lines and diagonals between them"—indicating that crossing was only allowed when absolutely necessary. I was turning right to go home, well within my legal rights, with multiple witnesses to the incident. The attending police officer documented everything on the scene, including witness statements. However, when I filed my claim, this insurance company began dragging their feet. They kept giving me empty promises of resolution, repeatedly telling me “tomorrow” only for nothing to change. They then claimed they couldn’t contact the witness and, incredibly, couldn’t include the police officer's report in the case file. This is completely absurd and reeks of incompetence. To make matters worse, they disregarded the road markings that were crucial to proving my innocence. As a result, I was unjustly denied the return of my £700 Excess Amount, simply because, according to them, there was "no proof" that I wasn't at fault. This is nothing short of legalized extortion! This company is unprofessional, unreliable, and clearly not interested in providing the service they promise. Save yourself the headache and avoid them at all costs! Reviewed on: 2nd September 2024

Easy and flexible

It’s easy to alter the policy and make a claim. Reviewed on: 26th August 2024

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