Churchill car insurance reviews on Smart Money People come from drivers like you! You can read these honest Churchill car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our...
READ MOREChurchill car insurance reviews on Smart Money People come from drivers like you! You can read these honest Churchill car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Churchill before, you too can write a short Churchill car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.
Price & Interest Rates
70% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: Online
148 reviews
Get ProductAwful
Absolutely dreadful, cancelled my policy due to one missed historical payment. Took the most recent payment so I assumed I was covered. Turns out I wasn’t, 6 points on my driving licence from a random stop. They sent a letter to confirm cancellation. I... Read more
Absolutely dreadful, cancelled my policy due to one missed historical payment. Took the most recent payment so I assumed I was covered. Turns out I wasn’t, 6 points on my driving licence from a random stop. They sent a letter to confirm cancellation. I didn’t get it because I was away for work. No phone call or email to chase, or warn that I would be uncovered. I was driving for two weeks without insurance. Very glad I didn’t have an incident in that time. The customer service were appalling and didn’t care. Wouldn’t reinstate the policy either. Avoid this shower of insurance excrement.
Reviewed on 4th December 2020Chris Langdon![]()
Get ProductCar insurance renewal up 31% with no change of circumstance. Simply wrong!
Car insurance renewal up 31% on last year's premium. Nothing has changed apart from non claims up 1 year from 10 to 11 years. I called Churchill about this but the operative could not explain why. Disgraceful when RPI is 1.19% and many of use have not... Read more
Car insurance renewal up 31% on last year's premium. Nothing has changed apart from non claims up 1 year from 10 to 11 years. I called Churchill about this but the operative could not explain why. Disgraceful when RPI is 1.19% and many of use have not been driving during lockdown etc. so claims must be down. I thought this practice of heavy renewal uplifts that penalise loyalty had stopped - clearly not.
Reviewed on 18th September 2020ART![]()
Get ProductNot too bad
Good communications, a little overpriced but good service! Can't complain.
Reviewed on 17th September 2020Bbbh![]()
Get Productgreat service
not only was it the cheapest quote, but when i phoned up to confirm details, the staff were friendly and efficient.
Reviewed on 16th September 2020rstar![]()
Get ProductQuick and easy
Renewal was so simple and easy online and very competitive
Reviewed on 15th September 2020Denise Hewett![]()
Get ProductGreat value and great customer service
Having only held my licence for a year when I completed a quote with Churchill I was expecting extortionate prices. However, they provided me with a very well priced quote. The process of setting up the policy and speaking to their customer service... Read more
Having only held my licence for a year when I completed a quote with Churchill I was expecting extortionate prices. However, they provided me with a very well priced quote. The process of setting up the policy and speaking to their customer service teams since then has been great.
Reviewed on 11th September 2020Amy![]()
Get ProductBest insurance
Always offer great loyalty and make you feel wanted
Reviewed on 9th September 2020Ben Townsend![]()
Get ProductCheaper than renewal
All done online so no contact with customer service, just how I like it
Reviewed on 28th July 2020Tsuyoiko![]()
Get ProductUnprofessional
They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I... Read more
They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I reported to the garage, they instantly booked the car back and collected it for inspection. Later I got a call saying that the estimator guy told them that it is too far at the back and couldn't have happen during the accident (the whole front bumber and crach cans were changed). So obviously wasn't a "small" shock there. We are talking about a 2 years old car and a fresh shiny engine mount brakage. Totally dissapointed and angry.
Reviewed on 27th July 2020Molnar Csaba![]()
Get ProductGood
Good service and reasonably good price
Reviewed on 16th July 2020JB![]()
Get ProductTop notch
great customer service and competitive price
Reviewed on 14th July 2020Dan Lee![]()
Get ProductBrilliant insurer
Customer service amazing and always there to provide advise on current affairs
Reviewed on 13th July 2020Welsh Wiz![]()
Get ProductGood value and lifelong company.
Having tried multiple insurance providers I always find myself migrating back to this trusty insurance provider. Thank you.
Reviewed on 13th July 2020sophiemayheald![]()
Get Productexcellent customer service
Churchill customer service wins hands down they do what it says on the tin every time.
Reviewed on 12th July 2020nicola fry![]()
Get Productpeace of mind
very helpful ,very competitive prices,just generally hassle free insurance.
Reviewed on 11th July 2020john dryburgh![]()
Get ProductAverage and expensive!
Very high prices for car insurance and large cost to make amendments to my policy (change car/leave) spend a long time on hold trying to get through!!
Reviewed on 7th July 2020Ali Gill![]()
Get ProductCould be cheaper if you are an existing customer
Obviously a case for any insurance broker, but as it's clearly cheaper to retain a customer than it is to sign a new one, why not try to reward loyalty?
Reviewed on 7th June 2020G![]()
Get ProductWorst company ever
This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them.
Reviewed on 29th May 2020Ivana![]()
Get ProductCar insurance policy cancelled with no notice
My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has... Read more
My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has been unable to receive the letter due to contracting covid19 and being at his parents address during lockdown. Churchill made no attempt to contact him in another way before cancelling his policy...despite having his telephone number and email address. He was informed that his policy was cancelled by a police officer who issued him with 6 points on his licence. To add insult to injury, when my brother contacted Churchill, they refused to engage with him on the matter and gave him a complaints procedure that he was told would take approx 6 weeks. In the meanwhile, due to cancelled policy (with no notice received), he is unable to get another insurance policy and therefore unable to work. Thanks Churchill.
Reviewed on 15th May 2020Rachael Davis![]()
Get ProductValue for money
I have never had a problem with them. When/if there is any changes they have always let me know
Reviewed on 3rd February 2020Paula Cheadle![]()
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