Churchill Insurance Car Insurance Reviews

Ratings based on 98 reviews Last review 22 hours ago

Churchill car insurance reviews on Smart Money People come from drivers like you! You can read these honest Churchill car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our...

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Churchill car insurance reviews on Smart Money People come from drivers like you! You can read these honest Churchill car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Churchill before, you too can write a short Churchill car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Car Insurance Reviews (98)

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20th March 2019

Churchill are utterly appalling

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Churchill are appalling - don't touch them! I had car insurance with them 11 March 2018-11 March 2019. I contacted them in good time (13th February 2019 - spoke to Diane) and stated categorically that I wouldn't be renewing with them. I received an auto-renewal letter on 15th March (4 days after renewal date) and rang again. Spoke to Kirsty who assured me she had accessed my details and that she had absolutely ensured that the policy had been cancelled and ABSOLUTELY Churchill would not take my money. Just checked my bank account and today - 19th March and guess what - they've extracted £204.96 - 8 days after my policy with them expired. And this amount bears no relation to anything mentioned in their letters. Fortunately I have just enough in my account not to be overdrawn, but if I hadn't I could be in big trouble as I live on a very tight budget. I expect to spend a very frustrating morning tomorrow trying to get my money back from these robbers. Nothing they tell you on the phone is true. I shall warn all my friends not to touch them.

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15th February 2019

Awful

I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the ...

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I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car.

It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper.

They do not want to retain their customers at all, and appear to just want to turnover a quick buck!

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14th February 2019

Bleed existing customers dry while trying to lure in new ones

Absolutely shocking and dishonest. Will take money from you any which way they...

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Absolutely shocking and dishonest. Will take money from you any which way they can.

I am paying £59.00 for third party fire and theft and minimal breakdown cover. Just happened to check today and with exact same details on Churchill’s website, I was quoted £43 for fully comp with better breakdown cover! Could be paying that lower rate with loads of other insurance company.

Having spoken to Churchill about it they are conveniently ‘unable to match the price mid-term’. ‘Admin fees’ to leave Churchill are so expensive that I’m stuck with this awful policy. Bleeding current customers dry while trying to lure in new ones.

Avoid avoid avoid!

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22nd September 2018

Reliable but could do with better customer service

We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much...

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We were with Churchill for a few years, with regards to our Car Insurance. They are a reliable company, but when it came to renew, we were always initially quoted a lot higher price. After contacting them and querying their quote, they found us a much better quote, (usually about £150 cheaper) within about 5 minutes. When contacting them by telephone, we were always waiting for approx 10 minutes, for our call to be answered.

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17th July 2018

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my...

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I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company.

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