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Acorn Insurance: Car insurance reviews

3.79
Based on 156 reviews, last reviewed 17th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
4%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
38%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025
Shahid M's avatar
Shahid M

Latest lowest rating:

1

hours of waiting,make an error to charge customers f... hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on... Read more Reviewed on: 17th January 2026
Piotr B's avatar
Piotr B

About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

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Acorn Insurance Car insurance reviews (156)

hours of waiting,make an error to charge customers f...

1
hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on the phone to do anything, also prices from the moon, giving people time for a few hours to make a payment then next day your quote are 4 times bigger at least... Reviewed on: 17th January 2026

Reflection

5
The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

This is my second time with them and I believe they...

5
This is my second time with them and I believe they are one of the best high and ward insurance at the moment and they will also help you if needed at any place within the policy much recommended specially the guy named Kieran. I don’t know maybe I’m spelling it right or wrong, but he was good. Reviewed on: 12th September 2025

the experience was excellent, what more

5
the experience was excellent, what more Reviewed on: 12th September 2025

Very helpful with clients

5
Very helpful when dealing with clients Reviewed on: 12th September 2025

great service great company would recommend

5
great service great company would recommend Reviewed on: 12th September 2025

Customer Service that Cares

4
Acorn Insurance Customer Service is about first and foremost being attentive to a customers needs and making a difficult life decision that much easier and stress free this was achieved and much more. Reviewed on: 12th September 2025

By far the most superior insurance provider.

5
By far the most superior insurance provider. One that is certainly customer focused above all else. Highly competitive pricing. Reviewed on: 12th September 2025

Team spirt

5
In my team there is a good sense of helping one another, and we have a good team spirt. Also the benefits available to us are very good and easy to access, the only downside for me is the sick pay starting after 3 days as I'm unable to do this due to financial commitments. Reviewed on: 12th September 2025

Customer service is great and the product was explai...

5
Customer service is great and the product was explained clearly - young driver insurance Reviewed on: 12th September 2025

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