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Acorn Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 1.89 (61 reviews)

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1.89

Based on 61 reviews, last reviewed 1st May 2024

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

15%

72%

Latest highest rating:

5

Excellent customer service They are always on top of everything, always pushing for more to be great Reviewed on: 22nd August 2023

Latest lowest rating:

2

Have been paying penalty fee . Have been paying penalty fee .Yet it has been their fault who never set up direct debit.Called to speak to the manager 2mnths ago. But never got. Call... Read more Reviewed on: 1st May 2024

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About the Car Insurance

We collect Acorn Insurance car insurance reviews to give you insight into what you can expect as an Acorn policyholder.

Acorn Insurance has been providing specialist insurance since 1982. The company offers a wide range of tailored policies, such as taxis, couriers, black box and imported cars. With a variety of solutions to fit many different needs, find out what real customers think by reading our Acorn car insurance reviews.

Our reviews can help you determine if Acorn’s policies are right for your needs. Do you require specialist insurance? Or perhaps you’re looking for a robust young driver policy? Maybe you’re hoping to add some additional extras to your cover? Whatever your needs, check out the Acorn car insurance reviews on Smart Money People to see how others rate their cover.

Have you had an insurance policy with Acorn? Share your honest experience by leaving an Acorn car insurance review today. Were you satisfied with the cost of your premium for the level of cover that you received? Did you need to make a claim with Acorn, and if so, how well did they handle it? Perhaps you took out a specialist policy - if so, what made you choose Acorn Insurance as your specialist insurance provider? Whether good or bad, share your experience with others. Together, we can help people like you make better decisions.

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Acorn Insurance Car Insurance reviews (61)

Have been paying penalty fee .

Have been paying penalty fee .Yet it has been their fault who never set up direct debit.Called to speak to the manager 2mnths ago. But never got. Call back till date.Have lost £ throughout penalties that were not my fault. Reviewed on: 1st May 2024

IF THERE WAS A 0 STAR ON THIS THEN I WOULD GIVE THIS...

IF THERE WAS A 0 STAR ON THIS THEN I WOULD GIVE THIS COMPANY 0 STARS. MY NEPHEW WHO SUFFER FROM SEVER ANIEXTY AND HAD PREVIOUS MENTAL HEALTH ISSUE WAS INVOLVED IN AN ACCIDENT WHICH HE REPORTED AND DIDNT WANT TO CLAIM. TO HIS SUPRISE HE RECIEVED A LETTER FROM ACORN INSURANCE WHO ARE PART OF HEAVEN INSURANCE ADVISING HIM THAT HIS INSURANCE POLICY WAS CANCELLED DUE TO A ENFORCED INSURER DECISION AND ALSO ASKED HIM TO PAY £2100.00 FOR THE REMAINDER AMOUNT OF INSURANCE. HE CALLED THEM TO FIND OUT BUT NO ONE WAS GIVING AN ANSWER AND KEPT TRANSFERRING HIM TO OTHER DEPARTMENTS! HE THEN HAS COME TO ME, REALLY UPSET AND ANXIOUS HAS HE HAD DAMAGED CAR AND ALSO THE FACT HIS A YOUNG DRIVER AND HEAVEN HAVE CANCELLED HIS POLICY. TO WHERE BEGUN TO WORRY ABOUT HIS WELFARE. I CALLED ACORN INSURANCE WHO I SPOKE TO AN ADVISOR CALLED JACOB WHICH HE TOLD ME THAT THE INSURANCE WAS CANCELLED BECUSE HE DID NOT HAVE THE RIGHT COVER AS HE HAD AN ACCIDENT AT WORK. WHICH I QUICKLY INTEJECTED AND ADVISED THAT THIS IS INCORRECT AS HE WORKS FROM HOME AND THE DAY HE HAD THE ACCIDENT HE HAD SOCIAL GATHERING WITH HIS WORK COLLEGUES AND WHEN HAS FINISHED FROM THE EVENT HE HAS UNFORTUNATELY HAD AN ACCIDENT WHICH HE ACCEPTS. I WAS TOLD BY JACOB THAT HE IS GOING INVESTIAGTE THIS AND ALSO HAD RAISED A COMPLAINT ON OUR BEHALF AND ALSO PROMISED A CALL BACK FROM THE MANAGEMENT TEAM. LOW AND BEHOLD ITS BEEN 3 DAYS AND I HAVE NOT HERD ANYTHING I KEEP CALLING THERE LINES AND THERE EXTREMLY BUSY AND DONT ANSWER THERE CALLS! THIS IS DISGUSTING AS MY NEPHEW IS VUNERBALE. I BELIEVE AS TP MADE A CLAIM HEAVEN CANCELLED HIS POLICY AND TRIED TO MANIPULATED A VUNERABLE CUSTOMER BY CANCELLING THE INSURANCE AND HAVE THE CHEEK TO ASK HIM TO PAY FOR FULL YEAR!!! AVOID AT ALL COSTS! ONE OF THE INSURANCE COMPANIES IVE DEALT WITH AND LOOKING AT THE REVIEWS FEEL LIKE THEY TO THIS TO EVERYONE! I NEED THE COMPLAINT DEPARTMENT TO GIVE A RESOLUTION LETTER SO I CAN TAKE THIS TO THE FOS!!! Reviewed on: 19th March 2024

I'm hold the call 1.35

I'm hold the call 1.35 minutes I'm cut call myself Reviewed on: 22nd February 2024

This company, in one word, is unprofessional and doe...

This company, in one word, is unprofessional and does not deal with understanding and diplomacy. They added £25 extra because I was late in payment because my bank was frozen. I gave a reasonable explanation, but they only want money. I do not recommend Reviewed on: 13th January 2024

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