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Acorn Insurance: Car Insurance reviews

1.57
Based on 73 reviews, last reviewed 13th Mar 2025
No new 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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15%
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5%
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3%
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74%

Latest highest rating:

5

Great customer service insured me when no one else w... Great customer service insured me when no one else would. Reviewed on: 27th August 2024
Mubarak abdi's avatar
Mubarak abdi

Latest lowest rating:

1

Terrible Service with Months of Delays and Excuses! My experience with Acorn Insurance has been incredibly frustrating and disappointing. I was involved in a car accident in October 2024, and since Nove... Read more Reviewed on: 13th March 2025
Valentine's avatar
Valentine

About this product

We collect Acorn Insurance car insurance reviews to give you insight into what you can expect as an Acorn policyholder.

Acorn Insurance has been providing specialist insurance since 1982. The company offers a wide range of tailored policies, such as taxis, couriers, black box and imported cars. With a variety of solutions to fit many different needs, find out what real customers think by reading our Acorn car insurance reviews.

Our reviews can help you determine if Acorn’s policies are right for your needs. Do you require specialist insurance? Or perhaps you’re looking for a robust young driver policy? Maybe you’re hoping to add some additional extras to your cover? Whatever your needs, check out the Acorn car insurance reviews on Smart Money People to see how others rate their cover.

Have you had an insurance policy with Acorn? Share your honest experience by leaving an Acorn car insurance review today. Were you satisfied with the cost of your premium for the level of cover that you received? Did you need to make a claim with Acorn, and if so, how well did they handle it? Perhaps you took out a specialist policy - if so, what made you choose Acorn Insurance as your specialist insurance provider? Whether good or bad, share your experience with others. Together, we can help people like you make better decisions.

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Acorn Insurance Car Insurance reviews (73)

no care for customers

1
if i could give zero stars i would. Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls. POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER. Reviewed on: 1st February 2019

ITS OK

3
i have solved all problem with company Reviewed on: 12th October 2018

great customer service

4
i have only had to ring up a few times to sort my insurance but have never encountered any issues Reviewed on: 23rd September 2018

Good company

4
Great prices, straightforward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018

Good company

4
Great prices, straight forward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018

Value for Money

5
Great insurance at a very good price. Very helpful staff to assist if you may experience any problems. Reviewed on: 30th August 2018

Awful insurance company

1
I have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to pay and they told me that their system was down, and that they would put a note on my policy to call me back either the same day or the next day. IVE WAITED A BLOODY WEEK, and not heard a thing from them, until I open an email from them tonight saying I’ve been issued a final warning for ignoring them about the payment!!!! This is fucking ridiculous!!!! They have put me on a final warning because they didn’t contact me back Reviewed on: 19th June 2018

It does the job I guess

3
Reasonable service, it gives you the basics pretty much, I have no complaints Reviewed on: 5th September 2017

Good Value for Money

4
We went with Acorn as they were a cheaper choice for car experience but we were also really happy with the service that we received- great value for money! Reviewed on: 10th August 2017

car insurance

5
easy to deal with got cover straight away downloaded cover note pay by direct debit monthly Reviewed on: 1st August 2017

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