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Acorn Insurance reviews

Acorn Insurance Logo
Rated Good • 4.24/5

Acorn Insurance reviews

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Unverified business
Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 238 product reviews

Average score of 4.24/5
5 star
68%
4 star
3%
3 star
2%
2 star
1%
1 star
26%
Reviews for Acorn Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

I have been with acorn for 21 years best company...

I have been with acorn for 21 years best company

{"display":"Martin o","full_name":"Martin o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Van insurance
Martin o 17th September 2025

Latest negative rating

1/5

Quick to take money but won't give back

I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all... I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness they altered my mistake and made it correct with this came a discount what reduced the insurance by 900 after speaking to there adviser we spoke about how I have been over paying for the last 9 months of my policy .was told ill have a phone call back within 72 hours ,in the end I have called them with 30 mins left on the 72 hour they have they denied that any other money isn't refundable but anyone with basic maths and basic accsess to Google can see the blatant error and the amount to be refunded but they are refusing will be taking it further if not resolved Read more Read less

{"display":"Bob","full_name":"Bob","avatar":{"url":"\/uploads\/avatars\/users\/1299388.jpg"}}'s avatar
Car insurance
Bob 5th September 2025
See more reviews for Acorn Insurance products

About Acorn Insurance

Acorn Insurance is a UK based insurance provider.

As a specialist insurance provider, Acorn Insurance can offer motor policies for new drivers, delivery drivers, and others who might have had difficulty getting insurance elsewhere.

Acorn Insurance provide policies for car, taxi, van, and non-standard home insurance.

Acorn Insurance at a glance

Contact details

Main address
Acorn Insurance Services Limited, The Lighthouse, 98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS

Reviews for Acorn Insurance

Showing 11 of 238 company reviews • Last reviewed within 7 days

I have been with acorn for 21 years best company...

Van insurance • 17th September 2025

I have been with acorn for 21 years best company

{"display":"Martin o","full_name":"Martin o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Reflection

Car insurance • 17th September 2025

The adviser was very good and polite , excellent customer service overall

{"display":"Shahid M","full_name":"Shahid M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    First time taxi driver i was very confused i had my...

    First time taxi driver i was very confused i had my private car insured with Acorn came to Manchester Branch and all the staff have... First time taxi driver i was very confused i had my private car insured with Acorn came to Manchester Branch and all the staff have been very helpful Thanks Acorn and Manchester Branchest Read more Read less

    {"display":"Omer","full_name":"Omer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Omer 17th September 2025
  • 5/5

    calm and professionally service.

    Moses Longden was calm and professionally handled my query.

    {"display":"Md Hassan","full_name":"Md Hassan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Md Hassan 17th September 2025
  • 5/5

    Experience has been excellent always help me in the...

    Experience has been excellent always help me in the office.This is why I always go to west London office

    {"display":"Sri N","full_name":"Sri N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Sri N 17th September 2025
  • 5/5

    Acorn is very good company always going the extra mi...

    Acorn is very good company always going the extra mile to help me

    {"display":"Javed","full_name":"Javed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Javed 17th September 2025
  • 5/5

    West London branch - Abayd

    West London branch - Abayd very good helpful staff member

    {"display":"Cabdicasis J","full_name":"Cabdicasis J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Cabdicasis J 17th September 2025
  • 5/5

    Been with acorn in Manchester for years I’m always t...

    Been with acorn in Manchester for years I’m always treated very well

    {"display":"Musalam","full_name":"Musalam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Musalam 17th September 2025
  • 5/5

    Excellent customer service .

    Excellent customer service . I would definitely recommend this to others.

    {"display":"Amir Ahmed","full_name":"Amir Ahmed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Amir Ahmed 16th September 2025
  • 5/5

    My experience at Manchester branch Is awesome.

    My experience at Manchester branch Is awesome. All the staff are very helpful .thank you for helping find my insurance

    {"display":"Bezhan","full_name":"Bezhan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Bezhan 16th September 2025
  • 5/5

    The branch in Manchester is brilliant and the servic...

    The branch in Manchester is brilliant and the service on phone lines is amazing Thanks

    {"display":"Ihsan","full_name":"Ihsan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Ihsan 16th September 2025

    Products from Acorn Insurance
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