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Acorn Insurance reviews

Acorn Insurance Logo
Rated Good • 4.26/5

Acorn Insurance reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 263 product reviews

Average score of 4.26/5
5 star
68%
4 star
3%
3 star
2%
2 star
1%
1 star
27%
Reviews for Acorn Insurance have trended positively over the past 90 days

Latest positive rating

5.00/5

I am very Beth happy the is good good service no com...

I am very Beth happy the is good good service no complains

{"display":"Ibrahim y","slug":"user1789039266","deleted_at":null,"created_at":"2026-09-10T11:21:06.000000Z","updated_at":"2026-09-10T11:21:06.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Ibrahim","last_name":"yousefzeh","full_name":"Ibrahim yousefzeh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Taxi insurance
Ibrahim y 10th September 2026

Latest negative rating

1.00/5

Terrible. AVOID ! AVOID! AVOID!

Absolutely ghastly. They gave our son a car insurance policy, subject to a "black box" which is quite standard for young drivers. However, out of... Absolutely ghastly. They gave our son a car insurance policy, subject to a "black box" which is quite standard for young drivers. However, out of the blue they cancelled his policy, giving us one week to find a new one. Claiming he had speeded. But two of the instances were when he was overseas so their technology clearly does not work!! On top of this they did not offer a refund, even though the policy was only half way through the year and we had paid up front. That is quite clearly against FCA regulations. Fingers crossed the FCA and FOS will make sure we are made good and bring these bandits under control. Our attempts to deal with "customer service" were equally unpleasant. You don't want the same problems yourself. Give this a miss. Read more Read less

About Acorn Insurance

Acorn Insurance is a UK based insurance provider.

As a specialist insurance provider, Acorn Insurance can offer motor policies for new drivers, delivery drivers, and others who might have had difficulty getting insurance elsewhere.

Acorn Insurance provide policies for car, taxi, van, and non-standard home insurance.

Acorn Insurance at a glance

Contact details

Main address
Acorn Insurance Services Limited, The Lighthouse, 98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS

Reviews for Acorn Insurance

Showing 11 of 263 company reviews • Last reviewed within 7 days

Terrible. AVOID ! AVOID! AVOID!

Car insurance • 6th October 2026

Absolutely ghastly. They gave our son a car insurance policy, subject to a "black box" which is quite standard for young drivers. However, out of... Absolutely ghastly. They gave our son a car insurance policy, subject to a "black box" which is quite standard for young drivers. However, out of the blue they cancelled his policy, giving us one week to find a new one. Claiming he had speeded. But two of the instances were when he was overseas so their technology clearly does not work!! On top of this they did not offer a refund, even though the policy was only half way through the year and we had paid up front. That is quite clearly against FCA regulations. Fingers crossed the FCA and FOS will make sure we are made good and bring these bandits under control. Our attempts to deal with "customer service" were equally unpleasant. You don't want the same problems yourself. Give this a miss. Read more Read less

Rated Terrible • 1.00/5
Read more product reviews

I am very Beth happy the is good good service no com...

Taxi insurance • 10th September 2026

I am very Beth happy the is good good service no complains

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Good service and friendly polite

    Good service and friendly polite

    {"display":"Imran Baschu","full_name":"Imran Baschu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Imran Baschu 9th September 2026
  • 5.00/5

    Came for a change of vehicle very happy with service

    Came for a change of vehicle very happy with service

    {"display":"Jonathan G","full_name":"Jonathan G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Jonathan G 8th September 2026
  • 5.00/5

    Very happy with renewal explained everything clearly

    Very happy with renewal explained everything clearly

    {"display":"Balasingham K","full_name":"Balasingham K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Balasingham K 8th September 2026
  • 5.00/5

    I'm happy with my renewal year after year

    I'm happy with my renewal year after year

  • 5.00/5

    Good service polite staff and good customer service

    Good service polite staff and good customer service

    {"display":"Erjon","full_name":"Erjon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Erjon 7th September 2026
  • 5.00/5

    I happy with service and 7 day policies

    I happy with service and 7 day policies

    {"display":"Kamran a","full_name":"Kamran a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Kamran a 7th September 2026
  • 5.00/5

    Amazing job

    Best price best customer service

    {"display":"Girleanu","full_name":"Girleanu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Girleanu 7th September 2026
  • 5.00/5

    Wow what a great person Amita is.

    Wow what a great person Amita is. Great customer service, very helpful and throughly explained everything.

    {"display":"Haroon","full_name":"Haroon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Haroon 4th September 2026
  • 5.00/5

    I have been in the company for 8 months my friend re...

    I have been in the company for 8 months my friend recommended this company to me

    {"display":"Mohamed a","full_name":"Mohamed a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Mohamed a 4th September 2026

    Products from Acorn Insurance

    Showing products offered by Acorn Insurance

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