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Acorn Insurance reviews

Acorn Insurance Logo
Rated Good • 4.21/5

Acorn Insurance reviews

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Unverified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 241 product reviews

Average score of 4.21/5
5 star
67%
4 star
3%
3 star
2%
2 star
1%
1 star
27%
Reviews for Acorn Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

Very good customer service thank you from Jameel...

Very good customer service thank you from Jameel Akhtar

{"display":"Jameel Akhtar","full_name":"Jameel Akhtar","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315769.png"}}'s avatar
Taxi insurance
Jameel Akhtar 11th November 2025

Latest negative rating

1/5

hours of waiting,make an error to charge customers f...

hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on... hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on the phone to do anything, also prices from the moon, giving people time for a few hours to make a payment then next day your quote are 4 times bigger at least... Read more Read less

{"display":"Piotr B","full_name":"Piotr B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Piotr B 17th January 2026
See more reviews for Acorn Insurance products

About Acorn Insurance

Acorn Insurance is a UK based insurance provider.

As a specialist insurance provider, Acorn Insurance can offer motor policies for new drivers, delivery drivers, and others who might have had difficulty getting insurance elsewhere.

Acorn Insurance provide policies for car, taxi, van, and non-standard home insurance.

Acorn Insurance at a glance

Contact details

Main address
Acorn Insurance Services Limited, The Lighthouse, 98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS

Reviews for Acorn Insurance

Showing 11 of 241 company reviews • Last reviewed within 7 days

hours of waiting,make an error to charge customers f...

Car insurance • 17th January 2026

hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on... hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on the phone to do anything, also prices from the moon, giving people time for a few hours to make a payment then next day your quote are 4 times bigger at least... Read more Read less

{"display":"Piotr B","full_name":"Piotr B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Very good customer service thank you from Jameel...

Taxi insurance • 11th November 2025

Very good customer service thank you from Jameel Akhtar

{"display":"Jameel Akhtar","full_name":"Jameel Akhtar","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315769.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    Acorn worsted group

    Call me to validate a wrong convention i dont have and forcing me to agree to it ,try to sell me another key package, when... Call me to validate a wrong convention i dont have and forcing me to agree to it ,try to sell me another key package, when I said I dont need it , they ask for 230 pound more for to validate my cover if dont pay in 24hrs insurance will be cancelled. Then I think why treating me is just a cover. Read more Read less

    {"display":"moo mo","full_name":"moo mo","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1303876.png"}}'s avatar
    Taxi insurance
    moo mo 23rd September 2025
  • 5/5

    I have been with acorn for 21 years best company...

    I have been with acorn for 21 years best company

    {"display":"Martin o","full_name":"Martin o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Van insurance
    Martin o 17th September 2025
  • 5/5

    Reflection

    The adviser was very good and polite , excellent customer service overall

    {"display":"Shahid M","full_name":"Shahid M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Shahid M 17th September 2025
  • 5/5

    First time taxi driver i was very confused i had my...

    First time taxi driver i was very confused i had my private car insured with Acorn came to Manchester Branch and all the staff have... First time taxi driver i was very confused i had my private car insured with Acorn came to Manchester Branch and all the staff have been very helpful Thanks Acorn and Manchester Branchest Read more Read less

    {"display":"Omer","full_name":"Omer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Omer 17th September 2025
  • 5/5

    calm and professionally service.

    Moses Longden was calm and professionally handled my query.

    {"display":"Md Hassan","full_name":"Md Hassan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Md Hassan 17th September 2025
  • 5/5

    Experience has been excellent always help me in the...

    Experience has been excellent always help me in the office.This is why I always go to west London office

    {"display":"Sri N","full_name":"Sri N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Sri N 17th September 2025
  • 5/5

    Acorn is very good company always going the extra mi...

    Acorn is very good company always going the extra mile to help me

    {"display":"Javed","full_name":"Javed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Javed 17th September 2025
  • 5/5

    West London branch - Abayd

    West London branch - Abayd very good helpful staff member

    {"display":"Cabdicasis J","full_name":"Cabdicasis J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Cabdicasis J 17th September 2025
  • 5/5

    Been with acorn in Manchester for years I’m always t...

    Been with acorn in Manchester for years I’m always treated very well

    {"display":"Musalam","full_name":"Musalam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Musalam 17th September 2025

    Products from Acorn Insurance
    Showing products offered by Acorn Insurance

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