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Acorn Insurance reviews

Acorn Insurance Logo
Rated Good • 4.14/5

Acorn Insurance reviews

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Unverified business
Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 214 product reviews

Average score of 4.14/5
5 star
64%
4 star
4%
3 star
2%
2 star
1%
1 star
29%
Reviews for Acorn Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

Acorn insurance is such a good company,they've taken...

Acorn insurance is such a good company,they've taken care of my insurance needs for so many years. I don't want to be elsewhere

{"display":"Hasham Shah","full_name":"Hasham Shah","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1301699.png"}}'s avatar
Taxi insurance
Hasham Shah 12th September 2025

Latest negative rating

1/5

Quick to take money but won't give back

I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all... I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness they altered my mistake and made it correct with this came a discount what reduced the insurance by 900 after speaking to there adviser we spoke about how I have been over paying for the last 9 months of my policy .was told ill have a phone call back within 72 hours ,in the end I have called them with 30 mins left on the 72 hour they have they denied that any other money isn't refundable but anyone with basic maths and basic accsess to Google can see the blatant error and the amount to be refunded but they are refusing will be taking it further if not resolved Read more Read less

{"display":"Bob","full_name":"Bob","avatar":{"url":"\/uploads\/avatars\/users\/1299388.jpg"}}'s avatar
Car insurance
Bob 5th September 2025
See more reviews for Acorn Insurance products

About Acorn Insurance

Acorn Insurance is a UK based insurance provider.

As a specialist insurance provider, Acorn Insurance can offer motor policies for new drivers, delivery drivers, and others who might have had difficulty getting insurance elsewhere.

Acorn Insurance provide policies for car, taxi, van, and non-standard home insurance.

Acorn Insurance at a glance

Contact details

Main address
Acorn Insurance Services Limited, The Lighthouse, 98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS

Reviews for Acorn Insurance

Showing 11 of 214 company reviews • Last reviewed within 7 days

Acorn insurance is such a good company,they've taken...

Taxi insurance • 12th September 2025

Acorn insurance is such a good company,they've taken care of my insurance needs for so many years. I don't want to be elsewhere

{"display":"Hasham Shah","full_name":"Hasham Shah","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1301699.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very polite

Taxi insurance • 12th September 2025

Very polite and helpful. Policy could be cheaper.

{"display":"Steven w","full_name":"Steven w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Had a good telephone conversation with the the insur...

    Had a good telephone conversation with the the insurance lady

    {"display":"Shane","full_name":"Shane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Shane 12th September 2025
  • 5/5

    Was a straight forward very professional customer se...

    Was a straight forward very professional customer service

    {"display":"Aharon i","full_name":"Aharon i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Aharon i 12th September 2025
  • 5/5

    This is my second time with them and I believe they...

    This is my second time with them and I believe they are one of the best high and ward insurance at the moment and they... This is my second time with them and I believe they are one of the best high and ward insurance at the moment and they will also help you if needed at any place within the policy much recommended specially the guy named Kieran. I don’t know maybe I’m spelling it right or wrong, but he was good. Read more Read less

    {"display":"Rehman ","full_name":"Rehman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Rehman 12th September 2025
  • 5/5

    Always available and ready to help.

    Always available and ready to help. I have always had issues with taxi insurance till I came to Acorn. They really do get the best... Always available and ready to help. I have always had issues with taxi insurance till I came to Acorn. They really do get the best prices on the market. . Strongly recommend them to all taxi drivers. Read more Read less

    {"display":"Mohammed ","full_name":"Mohammed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Mohammed 12th September 2025
  • 5/5

    Thank you David !

    Never enjoyed buying insurance so much! Thank you David!

    {"display":"James H","full_name":"James H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    James H 12th September 2025
  • 5/5

    Very competitive quote and very polite and easy to c...

    Very competitive quote and very polite and easy to communicate with customer services

    {"display":"Carl H","full_name":"Carl H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Carl H 12th September 2025
  • 5/5

    Perfectly

    The girl Sabita was very friendly and helpful thank you very much For your help

    {"display":"Danail t","full_name":"Danail t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Danail t 12th September 2025
  • 5/5

    Cancellation fee

    I’ve cancelled my taxi policy due to move on to fleet policy and they didn’t charge any cancellation fee which was £100. The lady I... I’ve cancelled my taxi policy due to move on to fleet policy and they didn’t charge any cancellation fee which was £100. The lady I spoke to was really nice and helpful, thank you for everything. Read more Read less

    {"display":"C M","full_name":"C M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    C M 12th September 2025
  • 5/5

    Easy online form and good customer service on the ph...

    Easy online form and good customer service on the phone.

    {"display":"Kevin H","full_name":"Kevin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Kevin H 12th September 2025

    Products from Acorn Insurance
    Showing products offered by Acorn Insurance

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