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Acorn Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.35 (155 reviews)

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3.80

Based on 155 reviews, last reviewed 17th Sep 2025

7000% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

37%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

Latest lowest rating:

1

Quick to take money but won't give back I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness ... Read more Reviewed on: 5th September 2025

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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

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Acorn Insurance Car insurance reviews (155)

Since starting acorn insurance there has always been...

Since starting acorn insurance there has always been a supportive atmosphere were everyone feels valued. The team is always welcoming, and there's a strong sense of collaboration that makes each day motivating. I appreciate the opportunities acorn has given me to grow and develop my skills, as well as the recognition given for hard work and achievements. I also have had such a good experience here my family and Friends now work with me to. Reviewed on: 12th September 2025

Quick to take money but won't give back

I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness they altered my mistake and made it correct with this came a discount what reduced the insurance by 900 after speaking to there adviser we spoke about how I have been over paying for the last 9 months of my policy .was told ill have a phone call back within 72 hours ,in the end I have called them with 30 mins left on the 72 hour they have they denied that any other money isn't refundable but anyone with basic maths and basic accsess to Google can see the blatant error and the amount to be refunded but they are refusing will be taking it further if not resolved Reviewed on: 5th September 2025

Acorn were incredibly helpful and polite

Acorn were incredibly helpful getting set up. Their customer service team are patient and polite. Especially when navigating technical difficulties online through the phone Reviewed on: 5th September 2025

I recently used this company for car insurance and w...

I recently used this company for car insurance and would not recommend them. They seem more focused on making money than providing good service. After signing up, they kept calling and asking for more money, which felt unfair and unprofessional. Do not use them — save your money. Reviewed on: 4th September 2025

Wasted my time

After 20 minutes of a noisy conversation from a 'busy' office, this company could not provide a quote for my car based on a VIN number, something they are supposedly expert at. Reviewed on: 26th August 2025

I chosed Acorn insurance as my insurance provider an...

I chosed Acorn insurance as my insurance provider and was very good for the year. Reviewed on: 26th August 2025

So easy to deal with.

So easy to deal with. No complications. Reviewed on: 25th August 2025

Good insurance but need to work on there price's

Good insurance but need to work on there price's Reviewed on: 21st August 2025

Best insurance for Food Delivery Insurance, very com...

Best insurance for Food Delivery Insurance, very competitive price would highly recommend to anyone. Reviewed on: 4th August 2025

Top customer service

Customer service was friendly and informative. They seem like they know what they're doing - professional and well-organised. At the same time they manage to be friendly no matter what situation occurred - speedings etc. Reviewed on: 4th August 2025

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