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Caravan Guard: Campervan Insurance reviews

4.78
Based on 31 reviews, last reviewed 12th Sep 2024
900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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0%
2 star
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3%

Latest highest rating:

5

Great service especially when I broke down on holiday. Great service especially when I broke down on holiday. The recovery service was excellent. Recovery personnel were sympathetic and professional and go... Read more Reviewed on: 12th September 2024
Philippa Whitworth's avatar
Philippa Whitworth

Latest lowest rating:

1

Avoid Caravan Guard are the worst. My motorhome was stolen which was packed for a long trip so had alot of equipment, clothes etc in it. I was put through hell by Caravan Guard for over... Read more Reviewed on: 9th September 2024
Helen s's avatar
Helen s

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Caravan Guard Campervan Insurance reviews (31)

Great service especially when I broke down on holiday.

5
Great service especially when I broke down on holiday. The recovery service was excellent. Recovery personnel were sympathetic and professional and got me on my way. Reviewed on: 12th September 2024
Philippa Whitworth's avatar
Philippa Whitworth

Avoid Caravan Guard are the worst.

1
My motorhome was stolen which was packed for a long trip so had alot of equipment, clothes etc in it. I was put through hell by Caravan Guard for over 4 weeks and i felt suicidal and had to contact the crisis team and then seek medical help.caravan guard then decided to void my insurance and not payout. This is totally devastating. I now am very depressed and have lost everything. All my life savings gone and nothing to show for years of hard work. Reviewed on: 9th September 2024
Helen s's avatar
Helen s

Friendly and helpful.

5
Friendly and helpful when we speak to them. Plus I heard them on motorhome Matt’s podcast and thought they were very professional and really knew what they were talking about. Reviewed on: 9th September 2024
Jason N's avatar
Jason N

Love that you speak to a human

5
Love that you speak to a human being….the personal interaction is so important Reviewed on: 13th August 2024
Karl J's avatar
Karl J

Top marks for my customer service experience.

5
Spoke with Richard in customer services regarding a new insurance policy for my Campervan. He was extremely helpful in explaining the details of the policy and although my campervan has a tracker fitted but not active, I would be given 28 days to arrange a working device. I also received a discount for having a Milenco steering lock which wasn't mentioned in the online quote. Top marks for my customer service experience. Reviewed on: 31st July 2024
Juglans's avatar
Juglans

Excellent

5
Great communication. Nice and easy. Competitive price with all the cover we need. Reviewed on: 22nd July 2024
RP's avatar
RP

Easy to yse

5
Easy to use and renew customer service most helpful when discussing my quote to ensure we gad the correct cover. Reviewed on: 22nd July 2024
Kate N's avatar
Kate N

caravan Guard are a very professional and their quot...

5
caravan Guard are a very professional and their quote was very competitive. Reviewed on: 22nd July 2024
Michael's avatar
Michael

Very good relationship with my dealer.

5
Very good relationship with my dealer. Reviewed on: 22nd July 2024
simon g's avatar
simon g

company and Staff

5
I found the company and Staff very polite and Professional and competent and good value each year. I will continue to be a customer. Plus I will recommend them to my friends. Reviewed on: 22nd July 2024
JOHN T's avatar
JOHN T

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