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Caravan Guard: Campervan Insurance reviews

Name: Campervan Insurance
Rating: 4.84 (31 reviews)

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4.78

Based on 31 reviews, last reviewed 12th Sep 2024

900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Great service especially when I broke down on holiday. Great service especially when I broke down on holiday. The recovery service was excellent. Recovery personnel were sympathetic and professional and go... Read more Reviewed on: 12th September 2024

Latest lowest rating:

1

Avoid Caravan Guard are the worst. My motorhome was stolen which was packed for a long trip so had alot of equipment, clothes etc in it. I was put through hell by Caravan Guard for over... Read more Reviewed on: 9th September 2024

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Caravan Guard Campervan Insurance reviews (31)

Great service especially when I broke down on holiday.

Great service especially when I broke down on holiday. The recovery service was excellent. Recovery personnel were sympathetic and professional and got me on my way. Reviewed on: 12th September 2024

Avoid Caravan Guard are the worst.

My motorhome was stolen which was packed for a long trip so had alot of equipment, clothes etc in it. I was put through hell by Caravan Guard for over 4 weeks and i felt suicidal and had to contact the crisis team and then seek medical help.caravan guard then decided to void my insurance and not payout. This is totally devastating. I now am very depressed and have lost everything. All my life savings gone and nothing to show for years of hard work. Reviewed on: 9th September 2024

Friendly and helpful.

Friendly and helpful when we speak to them. Plus I heard them on motorhome Matt’s podcast and thought they were very professional and really knew what they were talking about. Reviewed on: 9th September 2024

Love that you speak to a human

Love that you speak to a human being….the personal interaction is so important Reviewed on: 13th August 2024

Top marks for my customer service experience.

Spoke with Richard in customer services regarding a new insurance policy for my Campervan. He was extremely helpful in explaining the details of the policy and although my campervan has a tracker fitted but not active, I would be given 28 days to arrange a working device. I also received a discount for having a Milenco steering lock which wasn't mentioned in the online quote. Top marks for my customer service experience. Reviewed on: 31st July 2024

Excellent

Great communication. Nice and easy. Competitive price with all the cover we need. Reviewed on: 22nd July 2024

Easy to yse

Easy to use and renew customer service most helpful when discussing my quote to ensure we gad the correct cover. Reviewed on: 22nd July 2024

caravan Guard are a very professional and their quot...

caravan Guard are a very professional and their quote was very competitive. Reviewed on: 22nd July 2024

Very good relationship with my dealer.

Very good relationship with my dealer. Reviewed on: 22nd July 2024

company and Staff

I found the company and Staff very polite and Professional and competent and good value each year. I will continue to be a customer. Plus I will recommend them to my friends. Reviewed on: 22nd July 2024

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