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Caravan Guard: Caravan Insurance reviews

Name: Caravan Insurance
Rating: 4.95 (4804 reviews)

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4.95

Based on 4,804 reviews, last reviewed 3rd Aug 2025

120500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have found there staff to be friendly and helpful... I have found there staff to be friendly and helpful when I have spoken with them. Reviewed on: 3rd August 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Our Caravan Guard Caravan Insurance reviews can help you to find out what life as a Caravan Guard customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Caravan Guard Caravan Insurance reviews (4804)

I have found there staff to be friendly and helpful...

I have found there staff to be friendly and helpful when I have spoken with them. Reviewed on: 3rd August 2025

this is our second year with Caravan Guard

this is our second year with Caravan Guard and all has been very good. Not inundated with useless information and the newsletter are very interesting and informative. would recommend to any one. Thank you. Reviewed on: 3rd August 2025

Great value and experience

Very pleasant, good mannered staff a pleasure to talk to Reviewed on: 2nd August 2025

Excellent insurance

Quick and easy to renew.Friendly helpful staff Reviewed on: 2nd August 2025

Refused! No Alko Receiver, No insurance!

We wanted to transfer our caravan insurance from our old caravan, a Bailey Pursuit, to our brand new out of the show room, Bailey Phoenix+ caravan but because we didn’t have an Alko receiver fitted to our brand new out of the show room, Bailey Phoenix+ caravan. Caravan Guard wouldn’t insure us, even though Bailey never fit these receiver locks has standard. Plus our Bailey Pursuit caravan never had an Alko receiver fitted & was never a problem for Caravan Guard. Our existing security measures of four leg locks, hitch lock & a Nemis on the wheel, wasn’t good enough, even though all these locks were good enough for Caravan Guard to insure our previous Bailey caravan, a Pursuit. They still wouldn’t cover us for the two months it would take for our caravan dealership to accept delivery of our brand new Bailey caravan from Bailey, us taking it home & then returning it to our dealership to have the Alko Receiver fitted! We were classed has too high risk! Reviewed on: 1st August 2025

Excellent and fair service

I have had to make a couple of claims whilst I have been with caravan guard. They have been handled very quickly and fairly. It give peace of mind to know that you can rely on your insurance company. Reviewed on: 31st July 2025

Polite staff who catered for our needs.

Polite staff who catered for our needs. Reviewed on: 31st July 2025

good company to deal with

good service, good value, answer the phone quickly and very help full would have no problem recommending Caravan Guard. Reviewed on: 30th July 2025

There when you need them

Always helpful and supportive when needed. Great service when hit by an uninsured driver. The regular magazine has lots of useful information and tips Reviewed on: 29th July 2025

Always a pleasure to deal with caravan insurance

Always a pleasure to deal with. Excellent value for money. Reviewed on: 29th July 2025

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