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Harrison Leggett

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Review of the Acorn Insurance, Car Insurance:

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I had a crash on the 27th of January and my insuranc...

I had a crash on the 27th of January and my insurance company told me they’d pay out for my crash as we was going through the details of my crash they asked if I’d changed my job and I told them I had changed it and they informed me that they would have to contact the broker to get this changed they told me they are 95% sure the broker will approve of this job and I would have no issues. Baring in mind my car is currently at a garage in storage so each days it’s there it’s costing me money. I then was told co part are picking up my car on the Thursday. I was then told my car was a total loss even though no one had looked at my car. I then had an email saying my insurance had been voided due to misinterpretation. I contacted them and they told me they could give me a reason why they wouldn’t approve of my job it wasn’t there place to say. So I was passed around for 1 hour to find out why and still had no answer. I waited until Monday 3rd February to contact the garage about my car to see if I could pick it up because my insurance company have cancelled on me. The garage told me I couldn’t pick it up till I paid £1347. So I’m now left with a crazy sum of money to pay because acorn told me to leave my car at the garage because they’d sort it for me. So before picking this insurance company I’d think twice this is my first car and my first insurance company and they just vanished as soon as they could so they wouldn’t have to pay out for my car Reviewed on: 3rd February 2025

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