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Direct Line Car Insurance Reviews

Ratings based on 215 reviews Last review 3 weeks ago

Direct Line car insurance reviews on Smart Money People come from drivers like you! You can read these honest Direct Line car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through...

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Direct Line car insurance reviews on Smart Money People come from drivers like you! You can read these honest Direct Line car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Direct Line before, you too can write a short Direct Line car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Car Insurance Reviews (215)

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23rd September 2018

Watch out!

A couple of years ago we were checking through our joint account statement to see if me could make any economies, and noticed that my partner's car insurance with Direct Line was ludicrously high, over £600 per year. Mine with a different company was ...

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A couple of years ago we were checking through our joint account statement to see if me could make any economies, and noticed that my partner's car insurance with Direct Line was ludicrously high, over £600 per year. Mine with a different company was around £200, but my partner had just automatically renewed each year without checking the amount. He changed to another company that cost less than half for the same level of cover. I know insurance costs go up, but that's taking the mickey!

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23rd September 2018

Fantastic cover and customer service at a great price

As a family we have used Direct Line for numerous insurance products over the years. We have also found their customer service unbeatablea and that’s exactly why we choose to stick with them! Their website is really easy to use and their staff are v...

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As a family we have used Direct Line for numerous insurance products over the years. We have also found their customer service unbeatablea and that’s exactly why we choose to stick with them! Their website is really easy to use and their staff are very friendly and helpful. Plus the price is always right. What more could you want from an insurance provider?

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22nd September 2018

Simple and efficient

I didn't find direct line on any of the comparison sites which made me think they are confident in their product. I decided to give them a call and they came out cheaper than most of the ones listed on the comparison sites. I chose DL as they are an...

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I didn't find direct line on any of the comparison sites which made me think they are confident in their product. I decided to give them a call and they came out cheaper than most of the ones listed on the comparison sites. I chose DL as they are an established, well known brand and I although I have yet to need them I am confident that if I do they will be available for me

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3rd August 2018

Perfectly good

I have insured my car with Direct Line, on and off, for over 2 decades. On the rare occasion I have had to deal with them they have been fine. I'd only quibble about the amount offered when my car was written off many years ago but I think it is the...

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I have insured my car with Direct Line, on and off, for over 2 decades. On the rare occasion I have had to deal with them they have been fine. I'd only quibble about the amount offered when my car was written off many years ago but I think it is the market standard to only pay out a trade in value rather than a dealer price so I doubt any other company would have been better. I do a price comparison every few years and they are normally still competitive or the cheapest which is why I haven't changed - can't give a better recommendation than that!

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28th July 2018

Always been a good service and I trust the brand

I have been a motor insurance customer with them for years. I will never chose the cheapest of anything, and so in fairness Direct Line is not a price decision, which personally I think is so often a false economy. But I know the customer service is...

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I have been a motor insurance customer with them for years. I will never chose the cheapest of anything, and so in fairness Direct Line is not a price decision, which personally I think is so often a false economy. But I know the customer service is great and I they were great when someone knocked off my painted wing mirror.

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