Direct Line Car Insurance Reviews

Ratings based on 219 reviews Last review 3 weeks ago

Direct Line car insurance reviews on Smart Money People come from drivers like you! You can read these honest Direct Line car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through...

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Direct Line car insurance reviews on Smart Money People come from drivers like you! You can read these honest Direct Line car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Direct Line before, you too can write a short Direct Line car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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4 66
3 17
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Your Car Insurance Reviews (219)

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2nd January 2019

Direct Line Car Insurance - Fantastic

Fantastic - very good price each time I go with them (I alternate each year with other insurance companies like Admiral to get 'new customer discount) when I did have to make a claim on car insurance they were excellent. In fact the car that was in...

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Fantastic - very good price each time I go with them (I alternate each year with other insurance companies like Admiral to get 'new customer discount) when I did have to make a claim on car insurance they were excellent. In fact the car that was in an accident was old and my mechanic thought that no insurance company would repair using 2nd hand parts and therefore it would be written off. I asked if they could repair with second hand parts and although there was a bit of confusion in the end they confirmed this and with my mechanic and the car was repaired - I was very relieved as it was a difficult time financially /logistically and time-management-wise to be looking for a new car. Plus they have a 'no quibble' baby car seat replacement policy which was very easy to use and my car seat was delivered in a way that worked for me. Very impressed with them - will continue to use them - and have recently got a very competitive quote for home/contents insurance.

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23rd September 2018

Watch out!

A couple of years ago we were checking through our joint account statement to see if me could make any economies, and noticed that my partner's car insurance with Direct Line was ludicrously high, over £600 per year. Mine with a different company was ...

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A couple of years ago we were checking through our joint account statement to see if me could make any economies, and noticed that my partner's car insurance with Direct Line was ludicrously high, over £600 per year. Mine with a different company was around £200, but my partner had just automatically renewed each year without checking the amount. He changed to another company that cost less than half for the same level of cover. I know insurance costs go up, but that's taking the mickey!

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23rd September 2018

Fantastic cover and customer service at a great price

As a family we have used Direct Line for numerous insurance products over the years. We have also found their customer service unbeatablea and that’s exactly why we choose to stick with them! Their website is really easy to use and their staff are v...

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As a family we have used Direct Line for numerous insurance products over the years. We have also found their customer service unbeatablea and that’s exactly why we choose to stick with them! Their website is really easy to use and their staff are very friendly and helpful. Plus the price is always right. What more could you want from an insurance provider?

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22nd September 2018

Simple and efficient

I didn't find direct line on any of the comparison sites which made me think they are confident in their product. I decided to give them a call and they came out cheaper than most of the ones listed on the comparison sites. I chose DL as they are an...

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I didn't find direct line on any of the comparison sites which made me think they are confident in their product. I decided to give them a call and they came out cheaper than most of the ones listed on the comparison sites. I chose DL as they are an established, well known brand and I although I have yet to need them I am confident that if I do they will be available for me

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