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Direct Line: Car Insurance reviews

3.54
Based on 353 reviews, last reviewed 23rd Nov 2024
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
26%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
19%

Latest highest rating:

5

Motability/ Direct Line. I am a Motability customer and insured through them by Direct Line. Very helpful, responded to me very quickly when mistakenly locked car keys in boot... Read more Reviewed on: 11th October 2024
Patricia M's avatar
Patricia M

Latest lowest rating:

1

Poor communication on claim handle I have been with direct line car insurance for more than 15 years . Everything will fine as long as you won’t deal any claims with them Recent experi... Read more Reviewed on: 23rd November 2024
Vinay Kanth Guduru's avatar
Vinay Kanth Guduru

About this product

Shop with confidence when choosing your next car insurance provider by checking out genuine customer reviews on Smart Money People. We collect Direct Line car insurance reviews so you can make an informed decision when choosing your next provider.

Direct Line was founded in 1985 as the UK’s first direct car insurance company but has since expanded to offer a variety of insurance products. With policies to cover cars, vans and electric vehicles alongside telematics and mileage money back policies, there’s a versatile range of cover available. Read our Direct Line car insurance reviews to see how genuine Direct Line customers rate their policies.

Consider what is important to you in a car insurance policy. Perhaps you want the lowest premium possible, or you may wish for some additional add-ons to make the policy more secure. Whatever you need from a policy, read our Direct Line car insurance reviews to gain some insights into what you could expect as a Direct Line customer.

Have you had a car insurance policy with Direct Line? Leave an honest review on Smart Money People so we can help people like you make better decisions. Was the sign-up process simple, or did it perhaps take longer than you’d expected? Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with the customer service team? Whether good or bad, leave a Direct Line car insurance review to help other drivers just like you.

Review Direct Line: Car Insurance now

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Direct Line Car Insurance reviews (353)

good for multiple insurances

4
good discount for insuring more than 1 car with them Reviewed on: 24th March 2015

very helpful call centre staff

4
Always understanding and helpful Reviewed on: 24th March 2015

Poor rewards for no claims

3
9 years no claims, why am I getting a premium increase? I've no points and have never claimed yet the price of the quote for my renewal has increased from last year. I'm going to leave these guys. Reviewed on: 9th February 2015

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