Brilliant customer service

We had to make a claim as our cat was ill and needed overnight vetinary care. We contacted direct line, got through to an advisor straight away, gave details of our claim and it was sorted! Just like that! We were so surprised by how easy it was as we... Read more

We had to make a claim as our cat was ill and needed overnight vetinary care. We contacted direct line, got through to an advisor straight away, gave details of our claim and it was sorted! Just like that! We were so surprised by how easy it was as we were kinda dreading making the claim. Will definitely be staying with direct line and always recommend to friends and family.

Reviewed on 10th August 2020

Corinna Jennings

Good price, good service, would recommend

Great policy and easy to understand. I’ve found the customer service very helpful and reassuring. Would definitely recommend them for a comprehensive plan at good value.

Reviewed on 13th July 2020

Liz Thaine

Good Breakdown Recovery

I've had a number of home and roadside recoveries with Direct Line. They always get us home safely in good time.

Reviewed on 5th July 2020

Ben

simple and good value

didn't spend lots of time providing my life story, and the quoted price was reasonable

Reviewed on 6th July 2019

Jamie Piper

Breakdown service is useless beyond one's imagination.

Would you buy breakdown insurance when you have to wait 3.5 hours?

Reviewed on 29th August 2017

William barter

Average

Not particularly helpful staff, but a good price.

Reviewed on 25th July 2017

Christie Lambert