Direct Line Breakdown Insurance Reviews

  Ratings based on 6 reviews       Last review 5 months ago    

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our Direct Line breakdown cover reviews come in. You can read and write...

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Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our Direct Line breakdown cover reviews come in. You can read and write YOUR Direct Line Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

Overall Rating

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Direct Line Review Insight

What are people saying in their reviews?

Customer Service

60% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Phone

Your Breakdown Insurance Reviews

6 reviews

Review Direct Line's Breakdown Insurance now

Brilliant customer service

We had to make a claim as our cat was ill and needed overnight vetinary care. We contacted direct line, got through to an advisor straight away, gave details of our claim and it was sorted! Just like that! We were so surprised by how easy it was as we... Read more

We had to make a claim as our cat was ill and needed overnight vetinary care. We contacted direct line, got through to an advisor straight away, gave details of our claim and it was sorted! Just like that! We were so surprised by how easy it was as we were kinda dreading making the claim. Will definitely be staying with direct line and always recommend to friends and family.

Reviewed on 10th August 2020
Corinna Jennings 's avatar
Corinna Jennings

Good price, good service, would recommend

Great policy and easy to understand. I’ve found the customer service very helpful and reassuring. Would definitely recommend them for a comprehensive plan at good value.

Reviewed on 13th July 2020
Liz Thaine's avatar
Liz Thaine

Good Breakdown Recovery

I've had a number of home and roadside recoveries with Direct Line. They always get us home safely in good time.

Reviewed on 5th July 2020
Ben's avatar
Ben

simple and good value

didn't spend lots of time providing my life story, and the quoted price was reasonable

Reviewed on 6th July 2019
Jamie Piper's avatar
Jamie Piper

Breakdown service is useless beyond one's imagination.

Would you buy breakdown insurance when you have to wait 3.5 hours?

Reviewed on 29th August 2017
William barter's avatar
William barter

Average

Not particularly helpful staff, but a good price.

Reviewed on 25th July 2017
Christie Lambert's avatar
Christie Lambert