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Churchill Insurance: Car Insurance reviews

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3.02
Based on 276 reviews, last reviewed 21st Nov 2024
13% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
31%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024
caroline h's avatar
caroline h

Latest lowest rating:

1

Out of my 6 years of driving I will never ever be go... Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in ... Read more Reviewed on: 21st November 2024
Nathan B's avatar
Nathan B
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About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (276)

Easy Car Insurance

5
Was just easy to insure my car and at the right price Reviewed on: 4th September 2024
Andy Stokes's avatar
Andy Stokes

Have renewed my car insurance for the third time wit...

5
Have renewed my car insurance for the third time with Churchill they gave me a great renewal quote same as the previous year. Saved me so much time and hassle looking for a new company. Can't say better than that. Reviewed on: 4th September 2024
Carol's avatar
Carol

Excellent customer service and good portal

5
Very easy to manage and to speak to someone if necessary. Very helpful. Can add a temporary driver. Reviewed on: 4th September 2024
Anne B's avatar
Anne B

Excellent price for 12 months car insurance.

5
Excellent price for 12 months car insurance. No silly rip off prices, no auto renew applied, no hassle. Reviewed on: 4th September 2024
Courtney Cole's avatar
Courtney Cole

They have been up and doing, compassionate and under...

5
They have been up and doing, compassionate and understanding customer concerns, finally swift response Reviewed on: 4th September 2024
Chidiebere 's avatar
Chidiebere

Unprofessional Avoid This Insurance Company!

1
In June 2022, I was involved in an accident caused by a reckless motorcyclist who overtook a line of cars at excessive speed on a road clearly marked with "two parallel lines and diagonals between them"—indicating that crossing was only allowed when absolutely necessary. I was turning right to go home, well within my legal rights, with multiple witnesses to the incident. The attending police officer documented everything on the scene, including witness statements. However, when I filed my claim, this insurance company began dragging their feet. They kept giving me empty promises of resolution, repeatedly telling me “tomorrow” only for nothing to change. They then claimed they couldn’t contact the witness and, incredibly, couldn’t include the police officer's report in the case file. This is completely absurd and reeks of incompetence. To make matters worse, they disregarded the road markings that were crucial to proving my innocence. As a result, I was unjustly denied the return of my £700 Excess Amount, simply because, according to them, there was "no proof" that I wasn't at fault. This is nothing short of legalized extortion! This company is unprofessional, unreliable, and clearly not interested in providing the service they promise. Save yourself the headache and avoid them at all costs! Reviewed on: 2nd September 2024
Mikelis Zemdega's avatar
Mikelis Zemdega

Easy and flexible

5
It’s easy to alter the policy and make a claim. Reviewed on: 26th August 2024
Sue Arnold's avatar
Sue Arnold

High premiums

4
It seems that all companies have put up their prices, but Churchill is one of the few sensible ones that doesn’t overcharge. Reviewed on: 24th August 2024
Dr J's avatar
Dr J

Simple and competitive

4
Easy to get a quote and set up. Electronic documents easy to access and understand. Competitive quotes for additional products. Reviewed on: 24th August 2024
Renate Kriegler Edwards's avatar
Renate Kriegler Edwards

They were prepared to Review the price.

5
They are well know and provided insurance much lower priced than most. My renewal was more than I expected. I know when your over 70 companies tend to increase premiums. But I think that isn't a fair thing to do. We tend to be better drivers than people in their 30s and 40s. I rang them and said I thought the price a bit high. They reviewed it and gave me a discount which I was happy with. Reviewed on: 24th August 2024
Terry Foers's avatar
Terry Foers

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