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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.93 (300 reviews)

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2.93

Based on 300 reviews, last reviewed 11th May 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

Churchill low value not fit for purpose Pay ins but when something happens you regret using Churchill not fit for purpose not the most expensive middle range company offering poor est and t... Read more Reviewed on: 11th May 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (300)

Always a positive experience.

Always a positive experience. Clear documents and good portal online. Phone staff very helpful also Reviewed on: 5th September 2025

Found them cheaper than others

Found them cheaper than others and was easy to work around the wed site Reviewed on: 5th September 2025

Well priced.

Well priced. Had a minor accident and prices didn't go up TOO much! Reviewed on: 5th September 2025

A Polish lorry hit my car

When a Polish lorry hit my car, Churchill took over and my car was repaired to an excellent standard. Also they provided a courtesy car. They kept me informed and eventually they received the money from the Polish company, I did nothing at all. Reviewed on: 5th September 2025

foreign customer call centres

foreign call centre could not speak english and lied said they are in uk price on tel 3 times price on internet dont want customers with poor no internet difficult to set up just want money Reviewed on: 5th September 2025

I have stayed with Churchill for 3 years running now...

I have stayed with Churchill for 3 years running now as their cost hasn't sky rocketed like other car insurance providers. Reviewed on: 5th September 2025

Good choice, great price.

Covers all my needs for car insurance at a competitive price and with good customer service. Reviewed on: 5th September 2025

No Reward for Loyalty

Every year there is at least £200 of a difference between renewal quote and price on comparison website, also from Churchill. Every year I have to phone them to be told they will match it. It's annoying Reviewed on: 5th September 2025

Easy to renew with competitive price and product to...

Easy to renew with competitive price and product to suit my needs Reviewed on: 4th September 2025

As a result of damage in a supermarket car park I co...

As a result of damage in a supermarket car park I contacted Churchill for repairs. I was told I couldn't have a courtesy car for 3 weeks - they don't have enough. Could I pay more and upgrade my replacement car? - NO. 5 weeks after the incident I'm still waiting. Calls are unanswered, promised return calls are not made. Their app in useless. AVOID it's the worst service I have ever had. My home insurance is also with Churchill - but not for long. Reviewed on: 25th August 2025

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