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Churchill Insurance: Car insurance reviews

3.15
Based on 296 reviews, last reviewed 2nd Dec 2025
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025
Sarah H's avatar
Sarah H

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS ​I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025
Maciej O's avatar
Maciej O

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (296)

Handled my accident smoothly, let me know as soon as...

4
Handled my accident smoothly, let me know as soon as there was no claim made by the other party Reviewed on: 24th August 2024

renewall more expensive than new quote

5
renewall more expensive than new quote Reviewed on: 24th August 2024

Never had an issue, great online portal

5
Never had an issue, great online portal Reviewed on: 23rd August 2024

Churchill handled my car claim very well

4
Churchill handled my car claim very well, as my car was hit whilst parked outside my house and written off. The insurance company for the truck that hit it attempted to hoodwink me into accepting a very poor offer, and continued to bully me for over 2 years. Churchill sorted this all out. The things I think they could do better are to be less confusing during a claim. Eg, I was called by a helpful person, but he didn't say his company work for Churchill, (or perhaps vice versa?). I was also sent some alarming standard emails about an 'unresolved claim' without any reference as to what that claim was. be the other insurance company, who refused to believe the evidence that I was not at fault. Luckily I'd kept the driver's note to me. So communication could be clearer! But otherwise a great service through a difficult time. Reviewed on: 23rd August 2024

easy application and reasonable price

3
easy application and reasonable price Reviewed on: 23rd August 2024

Best cover I could get this year based on price and...

5
Best cover I could get this year based on price and needs Reviewed on: 23rd August 2024

Short-term fully comp cover

5
I recently had to find short-term car insurance as I was borrowing a parent's car for a few weeks. Churchill's fully-comprehensive cover offers excellent value for money with the option of easily cancelling my policy when I no longer need the car. Reviewed on: 23rd August 2024

feedback

4
very expensive, but good service Reviewed on: 23rd August 2024

reniew on phone

5
been with Churchill a few years-always reniew on the phone and all staff most helpful with getting the best deal,and i can have paper documents. Reviewed on: 23rd August 2024

They consistenly give the best rates thrashing Meekr...

4
They consistenly give the best rates thrashing Meekrat and Con-you-fused.com Reviewed on: 23rd August 2024

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