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Churchill Insurance reviews

Churchill Logo
Rated Average 3.32/5

Churchill Insurance reviews

Unverified business
Last reviewed within 7 days
Insurance providerVehicle insuranceHome insuranceLife insurance

Review summary

People rate this company as Average based on 441 product reviews

Average score of 3.32/5
5 star
46%
4 star
22%
3 star
5%
2 star
3%
1 star
24%

Latest positive rating

5/5

Water leak

Had two severe water leaks in the garden. Churchill arranged everything. The contractors were quick, efficient and left the garden as good as it was before. (even replanting some shrubs)

{"display":"Danielle","full_name":"Danielle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Danielle 15th October 2024

Latest negative rating

1/5

Refuse to provide Home Emergency cover

Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is covered... Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is covered - with no exceptions/statements. When I called for service to fix the hot water due to ignition warning - Churchill said I was not covered due to no service on the boiler in 12-18 months! I asked for where the statement is in my Policy - as I have the policy open and in front of me. But Churchill could not provide the statement. I asked to speak to a manager or raise the issue - but was transferred to Home Emergency - the same line I was on! I have had no call back or follow up from Churchill! Ridiculous and poor! Read more Read less

{"display":"Nathan S","full_name":"Nathan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Nathan S 3rd April 2025

About Churchill Insurance

Churchill Insurance started selling home insurance and, over the years, have extended their services, now offering car insurance, home insurance, travel insurance, pet insurance, breakdown cover and van insurance. They are a UK-based company and sell insurance policies by phone and on the internet.

Are you looking for the perfect cover to keep you insured? Our Churchill Insurance reviews can help you decide if it’s the right provider for you.

If you’re considering taking out insurance with Churchill, check out our reviews first. Find out what policy holders have with Churchill and how satisfied they’ve been so far. Learn more about the benefits of being a Churchill member. All of this and more can be found in our Churchill Insurance reviews.

Smart Money People is the place for Churchill Insurance reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Churchill Insurance at a glance

Insurance providerVehicle insuranceHome insuranceLife insurance

Reviews for Churchill Insurance

Showing 11 of 441 company reviews Last reviewed within 7 days

Refuse to provide Home Emergency cover

Home Insurance 3rd April 2025

Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is covered... Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is covered - with no exceptions/statements. When I called for service to fix the hot water due to ignition warning - Churchill said I was not covered due to no service on the boiler in 12-18 months! I asked for where the statement is in my Policy - as I have the policy open and in front of me. But Churchill could not provide the statement. I asked to speak to a manager or raise the issue - but was transferred to Home Emergency - the same line I was on! I have had no call back or follow up from Churchill! Ridiculous and poor! Read more Read less

Rated Terrible 1/5
Read more product reviews

I WOULD like to highlight my experience with Churchi...

Car Insurance 18th February 2025

I WOULD like to highlight my experience with Churchill insurance A Churchill driver hot my car a nd addicted full liability should be an easy... I WOULD like to highlight my experience with Churchill insurance A Churchill driver hot my car a nd addicted full liability should be an easy claim to settle nealy 4 weeks on I'm been lied to ai have been told by 10 different advisors from Churchill and gopart that my car is a write off. I was offered standard focus price 2500 back for my car after proving my modifications and arguing my case I was finally informed by liem Wilson good news Mr Robinson we now value your car at 8.000 we will take your car and pay 8000 i just need the lead engineer to confirm nothing has changed Low and behold now that my car has a value of 8k it's suddenly replaierble and Churchill will deduct 3k from the 8k I can keep the car and its no longer deemed as a write off very strange given the last 4 weeks been told car was written off and worth 2500 I was not happy but expected the news from a joe Butler who told me he was a head engineer and his new assessment stated the car could be fixed for 3.000 so he is taking from the 8.000 I told him I was not happy but to settle the claim I would take the deduction and settle the claim Joe informed me he was processing a payment same day of 5300 the car is no longer written off. 24 hours later I receive an email stating Churchill have sent me a cheque for 2800 and the car is written off almost the opposite ti what was said and 3k short almost of the AGREED payment. Churchill tried to say my bank details where incorrect so they had to pot a cheque 5 days on no cheque no payment no call back from management no contact what so ever. I have since made contact with Churchill 3 times i have been told twice a manager would call me back in 24 hours 5 days later no contact no miscalls nothing. Yesterday I received another email from Churchill stating they had send a payment and case was closed Absolutely horrendous business to deal with I hope no one else has to endure what I have been though in the last 4 weeks Needless to say I have requested a full transcript of all phone calls and I will be escalating to the insurance ombismam Please avoid Churchill ypu ahev been warned Read more Read less

Rated Terrible 1/5
Read more product reviews
1/9

Products from Churchill Insurance

Showing 3 of 7 products offered by Churchill Insurance

Car Insurance

by Churchill Insurance

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer. Churchill was founded in 1989...

Vehicle insurance
Average Rating of Average
3.05/5 based on 277 individual reviews

Home Insurance

by Churchill Insurance

As a homeowner, finding a robust home insurance policy from a reputable provider is vital. Your home is likely your biggest asset, so it makes sense to protect it. At...

Home insurance
Average Rating of Good
3.99/5 based on 155 individual reviews

Pet Insurance

by Churchill Insurance

Churchill offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance...

Average Rating of Poor
2.13/5 based on 3 individual reviews

Breakdown Insurance

by Churchill Insurance

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...

Average Rating of Good
4.00/5 based on 3 individual reviews

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