Smart Money People Logo
Go to business site
Share this page
Link copied

Churchill Insurance: Car insurance reviews

View other Churchill Insurance products
3.16
Based on 296 reviews, last reviewed 2nd Dec 2025
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025
Sarah H's avatar
Sarah H

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS ​I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025
Maciej O's avatar
Maciej O
Read all reviews Write a review

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Churchill Insurance Car insurance reviews (296)

Excellent Customer Service

5
Always get to speak with a friendly voice whether it's to do with a claim, breakdown or negotiating a reduced Premium. I have been with Churchill for several years and the staff have always gone that 'little bit more' - calling me back when they had managed to reduce my Premium. I was also able to add my son to my Policy when he was under 25 and returned home for the holidays from Uni (a lot of the cheaper Companies won't insure under 25's). There may be slightly cheaper companies out there - but for me excellent customer service wins every time. Thank you Churchill! Reviewed on: 4th August 2016
Jenny Mace's avatar
Jenny Mace

Car Insurance Reviewer

1
Nearly doubled my premium for renewal, I had checked other companies before it came through and it should have roughly stayed the same. I phoned up to complain and they immediately dropped the renewal price by 40%, but that was still an increase of 10% over the previous year which was still not acceptable so I took my business elsewhere. In regards to all insurance companies, always read your renewal quote/cost as sometimes they seem to inflate it massively for no reason! Reviewed on: 14th July 2016
Glenn Hutton's avatar
Glenn Hutton

GOOD VALUE

4
My previous insurance was due for renewal so decided to shop around to see if I could get a better deal. Churchill comfortably beat the price and it was quick and easy to buy with them. Hopefully I will not need to claim! Reviewed on: 28th March 2016
lin harper's avatar
lin harper

CheekyCharges Campaigner

4
They have alwaysh elped with breakdown cover and once in theft. They answered all my questions honestly. Reviewed on: 2nd March 2016
Kaya Corbridge's avatar
Kaya Corbridge

CheekyCharges Campaigner

5
No rip off charges for changing details on policy Reviewed on: 26th February 2016
Glenn Hutton's avatar
Glenn Hutton

CheekyCharges Campaigner

4
seems competitive, but really must price compare this time I renew. i have never had to claim so I cannot rate their service. Reviewed on: 26th February 2016
Jacqui Graham's avatar
Jacqui Graham

CheekyCharges Campaigner

3
They charge £26.50 to change name or address! On top of this, my £500 voluntary excess has suddenly become £900, as they add on extra excess due to my age or something. I hope I don't even need to claim... Reviewed on: 26th February 2016
Chanette Kennedy's avatar
Chanette Kennedy

quick and easy

5
Found them to be the cheapest on quotes and it was quick and easy to buy online. No problems at all and documents came through quickly Reviewed on: 24th December 2015
jess hall's avatar
jess hall

Prompt, reliable and keeps it's promises

5
I have purchased car insurance with Churchill for 2 years running. When it came to renewing I found a slightly cheaper quote online and phoned them up to cancel, but to my surprise they matched it! They were pleasant over the phone and very helpful in explaining the different terms of my policy. I had reason to claim on my insurance when my windscreen was chipped and I was pleased how easy it was to sort out with Churchill. I wouldn't hesitate to recommend them to other customers shopping for car insurance in the future. Reviewed on: 24th December 2015
Sarah-Jayne's avatar
Sarah-Jayne

excellent customer service

5
I have recently purchase car insurance from Churchill via comparison website not only provided cheaper quote also give more benefit than other rival company excellent customer service queries dealt quickly staff are friendly I would recommend people to have car insurance with them as they are one of the best companies Reviewed on: 10th November 2015
Abdul Alim's avatar
Abdul Alim

Do you have a different Churchill Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Churchill Insurance?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill