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Churchill Insurance: Car insurance reviews

3.11
Based on 278 reviews, last reviewed 17th Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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23%
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6%
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4%
See only 1 star reviews
32%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024
caroline h's avatar
caroline h

Latest lowest rating:

1

!!BEWARE - THE SMALL PRINT!! and PROMISES TO CALL BACK I paid £2300 premium to cover my F Pace. There was a claim at 6 months. They would not cover the new vehicle, forcing me to cancel. Then they wouldn't... Read more Reviewed on: 17th April 2025
Tim E's avatar
Tim E

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (278)

Competitive prices but need to rethink claims process

2
They are a company with very competitive prices. Customer services are easy to deal with during the sign up process and help with any queries. Now onto the bad part. When making a claim you have to be prepared to do a lot of phoning them for updates as they don't keep in touch or update you on your claim. I had guaranteed courtesy car on my policy but when I needed a car they refused to provide it. They also made decisions on my claim without informing me. I think their claims process needs changing with better communication within their own departments and to the customer. Reviewed on: 24th March 2015

Quick easy value for money

5
My car insurance was up for renewal and Churchill provided a quick and very competitive quote that included everything I wanted. Would definitely recommend them Reviewed on: 24th March 2015

very good company for long term insurance

4
I have been insured with them for a very long time and found them a lot better than the last company I was with. I wouldn't consider being insured with anyone else now I have seen how quickly they get things done Reviewed on: 24th March 2015

Very good and reliable survice

3
they have very friendly staff, are easy to deal with and have never gave me any problems at all. There prices are very good as well. I would say they are worth contacting if you are after car insurance Reviewed on: 24th March 2015

EASY TO CONTACT WITH QUERIES AND THE CLAIMS PROCESS WAS GOOD

4
THE COMPANY ARE GOOD TO DEAL WITH AS REGARDS COMMUNICATION. FRIENDLY AND PROFESSIONAL. THE CLAIMS PROCESS WAS HANDLED WELL AND WITH A SATISFACTORY RESULT. Reviewed on: 24th March 2015

Friendly, simple, good price - love it!

4
Churchill made it easy and fast for me to purchase my car insurance from them. Would use them again in a heartbeat! Reviewed on: 24th March 2015

Very impressed with the price and service.

5
Churchill car insurance was the best priced car insurance on the market for me and even gave me £30 cashback. Reviewed on: 24th March 2015

Good marketing, loyal customer!

4
I've looked around for better quotes, and sometimes I can find a cheaper company, but I always stay with them. Things just work. Reviewed on: 7th October 2014

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