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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.28 (296 reviews)

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3.15

Based on 296 reviews, last reviewed 2nd Dec 2025

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (296)

fantastic customer service and great value for money love it!

car insurance with churchill is fantastic! I love them. wouldn't fault it at all! the best around. Reviewed on: 8th November 2015

Brilliant, easy and very good customer service

I've been with Churchill car insurance for my first car, it's one of the cheapest and easiest, my father is also on the same company insurance for his car we both highly recommend. Reviewed on: 6th November 2015

Not only the best price, but free breakdown recovery with a company you can trust.

Churchill car Insurance was so easy to complete online. They offered the best price for my vehicle, with zero excess and free breakdown cover. I couldn't be happier. Reviewed on: 5th November 2015

oh yes

maybe it was the dog that persuaded me to go with them, but the premium is low and it was easy to buy online Reviewed on: 30th August 2015

Quick and easy

Came out with the best price when using a price comparison site. Quick and easy to buy Reviewed on: 29th August 2015

Cheapest uote

A known name with a good reputation and also in my case the cheapest quote Reviewed on: 28th August 2015

Its not just the Churchill Dog that says, Oh Yes!

I was looking to renew my car insurance. Due to my previous driving history I have been involved in a few accidents. Some of the bigger companies wanted over £2000 to insure me. I went straight to Churchill after seeing one of their adverts. The lady I spoke to on the phone was grate and listened to what I had to say about my accidents and after what seemed like no time I was given a quote that was 70% less than my renewal quote. I was over the moon. Reviewed on: 9th April 2015

Try to buy a car insurance through comparison sait and give up.

Try to buy a car insurance through comparison sait and give up. Only company not allowing me to buy it online. Ok, try to buy it by a phone. Waiting time was long, long, long. After waiting more then 15 min give up. Churchill made it not easy to purchase my car insurance from them. Frustraiiting!!!! Reviewed on: 26th March 2015

Competitive prices but need to rethink claims process

They are a company with very competitive prices. Customer services are easy to deal with during the sign up process and help with any queries. Now onto the bad part. When making a claim you have to be prepared to do a lot of phoning them for updates as they don't keep in touch or update you on your claim. I had guaranteed courtesy car on my policy but when I needed a car they refused to provide it. They also made decisions on my claim without informing me. I think their claims process needs changing with better communication within their own departments and to the customer. Reviewed on: 24th March 2015

Quick easy value for money

My car insurance was up for renewal and Churchill provided a quick and very competitive quote that included everything I wanted. Would definitely recommend them Reviewed on: 24th March 2015

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