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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.3 (294 reviews)

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3.16

Based on 294 reviews, last reviewed 9th Oct 2025

1000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

37%

22%

31%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025

Latest lowest rating:

1

Never use Churchill for your insurance As I am about to buy a new car I contacted Churchill, with whom I currently have insurance to ask for a quote. I answered all the questions only to be... Read more Reviewed on: 9th October 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (294)

Pain free car insurance

Simple, honest, reliable. Any issues, free phone the helpful staff. Trustworthy and reasonable prices Reviewed on: 25th September 2016

Best price

After going through the various price comparison sites, Churchill offered the best price. Entering my details took less than 5 minutes and I was all done for another year. Haven't made a claim so can't comment on that aspect of the service. Reviewed on: 25th September 2016

Good

Overall pretty happy with my service, but annoyingly, they try to raise your monthly premiums around your renewal date - which leads to a cat and mouse game of getting them to lower it again, or you'll leave. They'd have full stars if they didn't do this, but it makes you feel undervalued as a customer. Reviewed on: 25th September 2016

fantastic

fantastic super company very helpful and kind Reviewed on: 20th September 2016

Good price for a first time driver!

I went to churchill for car insurance when I purchased my first car last year. I was given a discount for adding my mum onto the insurance and also given a discount if I took a black box (as I was 24 at the time). One year later my renewal was reduced because of my safe driving and I am one happy customer! Reviewed on: 10th September 2016

fantastic, quick, easy, reliable

No hidden charges, have stayed with them, staff are friendly and helpful Reviewed on: 25th August 2016

no complaints

never had an issue. been with them for 5 years Reviewed on: 23rd August 2016

Not bad

Been helpful regarding anything I needed nothing major needed in terms however very helpful Reviewed on: 5th August 2016

Excellent Customer Service

Always get to speak with a friendly voice whether it's to do with a claim, breakdown or negotiating a reduced Premium. I have been with Churchill for several years and the staff have always gone that 'little bit more' - calling me back when they had managed to reduce my Premium. I was also able to add my son to my Policy when he was under 25 and returned home for the holidays from Uni (a lot of the cheaper Companies won't insure under 25's). There may be slightly cheaper companies out there - but for me excellent customer service wins every time. Thank you Churchill! Reviewed on: 4th August 2016

Car Insurance Reviewer

Nearly doubled my premium for renewal, I had checked other companies before it came through and it should have roughly stayed the same. I phoned up to complain and they immediately dropped the renewal price by 40%, but that was still an increase of 10% over the previous year which was still not acceptable so I took my business elsewhere. In regards to all insurance companies, always read your renewal quote/cost as sometimes they seem to inflate it massively for no reason! Reviewed on: 14th July 2016

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