Smart Money People Logo

Churchill Insurance: Car insurance reviews

3.16
Based on 296 reviews, last reviewed 2nd Dec 2025
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

Quick and easy service, switched from Hastings due t... Quick and easy service, switched from Hastings due to a better price with Churchill Reviewed on: 8th October 2025
Sarah H's avatar
Sarah H

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS ​I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025
Maciej O's avatar
Maciej O

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Churchill Insurance Car insurance reviews (296)

Excellent company, great customer service.

5
Great service, never had any problems. Always quick to answer the phone and any queries I have in relation to my policy. Will be using them again this year. Reviewed on: 13th October 2016

car insurance

5
we have never had any problems with them Reviewed on: 8th October 2016

Pain free car insurance

5
Simple, honest, reliable. Any issues, free phone the helpful staff. Trustworthy and reasonable prices Reviewed on: 25th September 2016

Best price

5
After going through the various price comparison sites, Churchill offered the best price. Entering my details took less than 5 minutes and I was all done for another year. Haven't made a claim so can't comment on that aspect of the service. Reviewed on: 25th September 2016

Good

4
Overall pretty happy with my service, but annoyingly, they try to raise your monthly premiums around your renewal date - which leads to a cat and mouse game of getting them to lower it again, or you'll leave. They'd have full stars if they didn't do this, but it makes you feel undervalued as a customer. Reviewed on: 25th September 2016

fantastic

5
fantastic super company very helpful and kind Reviewed on: 20th September 2016

Good price for a first time driver!

4
I went to churchill for car insurance when I purchased my first car last year. I was given a discount for adding my mum onto the insurance and also given a discount if I took a black box (as I was 24 at the time). One year later my renewal was reduced because of my safe driving and I am one happy customer! Reviewed on: 10th September 2016

fantastic, quick, easy, reliable

5
No hidden charges, have stayed with them, staff are friendly and helpful Reviewed on: 25th August 2016

no complaints

5
never had an issue. been with them for 5 years Reviewed on: 23rd August 2016

Not bad

5
Been helpful regarding anything I needed nothing major needed in terms however very helpful Reviewed on: 5th August 2016

Review Churchill Insurance: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs