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Churchill Insurance: Car Insurance reviews

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3.02
Based on 276 reviews, last reviewed 21st Nov 2024
83% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
31%

Latest highest rating:

5

My car was hit by a hit and run driver and Churchill... My car was hit by a hit and run driver and Churchills could not have been more helpful. I will always recommend them after my excellent experience. Reviewed on: 14th October 2024
caroline h's avatar
caroline h

Latest lowest rating:

1

Out of my 6 years of driving I will never ever be go... Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in ... Read more Reviewed on: 21st November 2024
Nathan B's avatar
Nathan B
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About this product

Here at Smart Money People, we collect Churchill car insurance reviews to give you some insight into what you can expect as a Churchill customer.

Churchill was founded in 1989 as one of the UK’s first direct motor insurers. Since then, it has expanded its range of products, now offering a wide variety of insurance policies, from pet insurance to landlord insurance. Churchill offers car and van insurance, as well as specialist policies for young drivers and a telematics policy named DriveSure.

Everyone has different needs when it comes to a car insurance policy. Perhaps you’re happy to pay slightly extra to protect your No Claims Discount? Or maybe you require breakdown cover or legal protection? If you’re looking to save money on your renewal, Churchill’s DriveSure telematics policy may be worth considering. Whatever your needs, check out the Churchill car insurance reviews on Smart Money People to see what existing customers have to say about their policies.

Are you already a Churchill customer? Share your experience, good or bad, with other drivers to help us increase trust and transparency in financial services. Were you satisfied with the level of cover you received for the price of the premium? Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Write a Churchill car insurance review on Smart Money People today.

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Churchill Insurance Car Insurance reviews (276)

Excellent Customer Service

5
Always get to speak with a friendly voice whether it's to do with a claim, breakdown or negotiating a reduced Premium. I have been with Churchill for several years and the staff have always gone that 'little bit more' - calling me back when they had managed to reduce my Premium. I was also able to add my son to my Policy when he was under 25 and returned home for the holidays from Uni (a lot of the cheaper Companies won't insure under 25's). There may be slightly cheaper companies out there - but for me excellent customer service wins every time. Thank you Churchill! Reviewed on: 4th August 2016
Jenny Mace's avatar
Jenny Mace

Car Insurance Reviewer

1
Nearly doubled my premium for renewal, I had checked other companies before it came through and it should have roughly stayed the same. I phoned up to complain and they immediately dropped the renewal price by 40%, but that was still an increase of 10% over the previous year which was still not acceptable so I took my business elsewhere. In regards to all insurance companies, always read your renewal quote/cost as sometimes they seem to inflate it massively for no reason! Reviewed on: 14th July 2016
Glenn Hutton's avatar
Glenn Hutton

GOOD VALUE

4
My previous insurance was due for renewal so decided to shop around to see if I could get a better deal. Churchill comfortably beat the price and it was quick and easy to buy with them. Hopefully I will not need to claim! Reviewed on: 28th March 2016
lin harper's avatar
lin harper

CheekyCharges Campaigner

4
They have alwaysh elped with breakdown cover and once in theft. They answered all my questions honestly. Reviewed on: 2nd March 2016
Kaya Corbridge's avatar
Kaya Corbridge

CheekyCharges Campaigner

5
No rip off charges for changing details on policy Reviewed on: 26th February 2016
Glenn Hutton's avatar
Glenn Hutton

CheekyCharges Campaigner

4
seems competitive, but really must price compare this time I renew. i have never had to claim so I cannot rate their service. Reviewed on: 26th February 2016
Jacqui Graham's avatar
Jacqui Graham

CheekyCharges Campaigner

3
They charge £26.50 to change name or address! On top of this, my £500 voluntary excess has suddenly become £900, as they add on extra excess due to my age or something. I hope I don't even need to claim... Reviewed on: 26th February 2016
Chanette Kennedy's avatar
Chanette Kennedy

quick and easy

5
Found them to be the cheapest on quotes and it was quick and easy to buy online. No problems at all and documents came through quickly Reviewed on: 24th December 2015
jess hall's avatar
jess hall

Prompt, reliable and keeps it's promises

5
I have purchased car insurance with Churchill for 2 years running. When it came to renewing I found a slightly cheaper quote online and phoned them up to cancel, but to my surprise they matched it! They were pleasant over the phone and very helpful in explaining the different terms of my policy. I had reason to claim on my insurance when my windscreen was chipped and I was pleased how easy it was to sort out with Churchill. I wouldn't hesitate to recommend them to other customers shopping for car insurance in the future. Reviewed on: 24th December 2015
Sarah-Jayne's avatar
Sarah-Jayne

excellent customer service

5
I have recently purchase car insurance from Churchill via comparison website not only provided cheaper quote also give more benefit than other rival company excellent customer service queries dealt quickly staff are friendly I would recommend people to have car insurance with them as they are one of the best companies Reviewed on: 10th November 2015
Abdul Alim's avatar
Abdul Alim

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