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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.27 (279 reviews)

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3.15

Based on 279 reviews, last reviewed 24th Jul 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

35%

23%

32%

Latest highest rating:

5

Very easy to contact people and excellent price too Very easy to contact people and excellent price too Reviewed on: 24th July 2025

Latest lowest rating:

1

!!BEWARE - THE SMALL PRINT!! and PROMISES TO CALL BACK I paid £2300 premium to cover my F Pace. There was a claim at 6 months. They would not cover the new vehicle, forcing me to cancel. Then they wouldn't... Read more Reviewed on: 17th April 2025

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (279)

Excellent service claim dealt with quickly and fairly.

I had a near miss accident which caused the third party to hit the curb. My no claims discount was affected on renewal. However the third party failed to make a claim and Churchill reinstated my no claims discount and refunded me the increase in my premium automatically Reviewed on: 22nd October 2016

7 months and counting and still no closure on accident claim

I was involved in an incident whereby a van carrying a trailer had knocked into the side of my car, causing damage to the side of the vehicle. Unfortunately there were no independent witnesses so understandably, Churchill advisers had advised me to access a 50:50 liability split which I begrudgingly accepted (other driver did not accept liability). Fast forward 7 months from the incident, there has still been no closure despite 7 months of chasing up Churchill to chase up the other parties representatives. Churchill have had no pro activity in this case, and any progress made has been as a result of myself chasing Churchill. Each time I connect through with them, they tell me it's because they've been 'very busy' which explains why no one has made progress with the settlement. Disappointing, I hope no one else receives this type of service. I for one will not been tempted by their low prices again, its worth paying a little bit extra for better customer care. Reviewed on: 19th October 2016

Brilliant customer service

Being a young driver Churchill were by far the cheapest for me with the box discount and their box is brilliant no curfews no fuss of a minimum score and is very fair. Just about to renew with them and again smashed all other prices I was quoted. Every time I've contact them they've been brilliant and always have a great response as my surname is actually Churchill. They've even sent me a freebie for being with them would always recommend! Reviewed on: 14th October 2016

Excellent company, great customer service.

Great service, never had any problems. Always quick to answer the phone and any queries I have in relation to my policy. Will be using them again this year. Reviewed on: 13th October 2016

car insurance

we have never had any problems with them Reviewed on: 8th October 2016

Pain free car insurance

Simple, honest, reliable. Any issues, free phone the helpful staff. Trustworthy and reasonable prices Reviewed on: 25th September 2016

Best price

After going through the various price comparison sites, Churchill offered the best price. Entering my details took less than 5 minutes and I was all done for another year. Haven't made a claim so can't comment on that aspect of the service. Reviewed on: 25th September 2016

Good

Overall pretty happy with my service, but annoyingly, they try to raise your monthly premiums around your renewal date - which leads to a cat and mouse game of getting them to lower it again, or you'll leave. They'd have full stars if they didn't do this, but it makes you feel undervalued as a customer. Reviewed on: 25th September 2016

fantastic

fantastic super company very helpful and kind Reviewed on: 20th September 2016

Good price for a first time driver!

I went to churchill for car insurance when I purchased my first car last year. I was given a discount for adding my mum onto the insurance and also given a discount if I took a black box (as I was 24 at the time). One year later my renewal was reduced because of my safe driving and I am one happy customer! Reviewed on: 10th September 2016

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