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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.09 (299 reviews)

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3.09

Based on 299 reviews, last reviewed 28th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

36%

22%

32%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

Disgraceful Behaviour ! Lies and Deceipt by Churchill Case Number 226739597/3 [CC247047600] Churchill have had a blatant disregard for customer service whilst handling my case Churchill have told mult... Read more Reviewed on: 28th April 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Car insurance reviews (299)

Try to buy a car insurance through comparison sait and give up.

Try to buy a car insurance through comparison sait and give up. Only company not allowing me to buy it online. Ok, try to buy it by a phone. Waiting time was long, long, long. After waiting more then 15 min give up. Churchill made it not easy to purchase my car insurance from them. Frustraiiting!!!! Reviewed on: 26th March 2015

Competitive prices but need to rethink claims process

They are a company with very competitive prices. Customer services are easy to deal with during the sign up process and help with any queries. Now onto the bad part. When making a claim you have to be prepared to do a lot of phoning them for updates as they don't keep in touch or update you on your claim. I had guaranteed courtesy car on my policy but when I needed a car they refused to provide it. They also made decisions on my claim without informing me. I think their claims process needs changing with better communication within their own departments and to the customer. Reviewed on: 24th March 2015

Quick easy value for money

My car insurance was up for renewal and Churchill provided a quick and very competitive quote that included everything I wanted. Would definitely recommend them Reviewed on: 24th March 2015

very good company for long term insurance

I have been insured with them for a very long time and found them a lot better than the last company I was with. I wouldn't consider being insured with anyone else now I have seen how quickly they get things done Reviewed on: 24th March 2015

Very good and reliable survice

they have very friendly staff, are easy to deal with and have never gave me any problems at all. There prices are very good as well. I would say they are worth contacting if you are after car insurance Reviewed on: 24th March 2015

EASY TO CONTACT WITH QUERIES AND THE CLAIMS PROCESS WAS GOOD

THE COMPANY ARE GOOD TO DEAL WITH AS REGARDS COMMUNICATION. FRIENDLY AND PROFESSIONAL. THE CLAIMS PROCESS WAS HANDLED WELL AND WITH A SATISFACTORY RESULT. Reviewed on: 24th March 2015

Friendly, simple, good price - love it!

Churchill made it easy and fast for me to purchase my car insurance from them. Would use them again in a heartbeat! Reviewed on: 24th March 2015

Very impressed with the price and service.

Churchill car insurance was the best priced car insurance on the market for me and even gave me £30 cashback. Reviewed on: 24th March 2015

Good marketing, loyal customer!

I've looked around for better quotes, and sometimes I can find a cheaper company, but I always stay with them. Things just work. Reviewed on: 7th October 2014

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