Smart Money People Logo

Dial Direct: Car Insurance reviews

3.15
Based on 23 reviews, last reviewed 8th Oct 2024
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
22%
See only 3 star reviews
9%
2 star
See only 2 star reviews
0%
See only 1 star reviews
35%

Latest highest rating:

5

Cheaper than competitors. Cheaper than competitors, with better service. Reviewed on: 8th October 2024
Rumpled 's avatar
Rumpled

Latest lowest rating:

1

Never again Never again they double my insurance Very poor customer service. They disconnected the call several times. After few calls and emails nothing sorte... Read more Reviewed on: 25th May 2024
Monica B 's avatar
Monica B

About this product

Before taking out your next car insurance policy, read customer reviews to be confident you’re making the right choice. The collective wisdom of our Smart Money People community can give you insight into what you can expect from each company. Check out our Dial Direct car insurance reviews to see if it's the best provider for you.

Dial Direct’s comprehensive car insurance policies come with a variety of additional benefits included as standard. Examples include breakdown cover, child seat cover and cover to drive other vehicles. With other additional add-ons to choose from, you can tailor your Dial Direct policy to your needs.

When searching for a new car insurance policy, consider what is most important to you. Are you simply looking for the lowest price premium or a policy with a wide range of additional extras? Perhaps you’ve had a negative experience in the past and are now looking for a more reputable insurer? Whatever your needs, read our Dial Direct car insurance reviews to find out how customers rate their policies.

Have you had a car insurance policy with Dial Direct? Share your honest experience with our Smart Money People community. Together, we can help people like you make better decisions. How simple was the sign-up process? Were you satisfied with the cost of your premium for the level of cover you received? If you had to make a claim, how well was it dealt with? Whether good or bad, write a Dial Direct car insurance review today.

Review Dial Direct: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Dial Direct Car Insurance reviews (23)

Cheaper than competitors.

5
Cheaper than competitors, with better service. Reviewed on: 8th October 2024

Dial direct gave me a cheaper quote than any other i...

5
Dial direct gave me a cheaper quote than any other insurance. They are willing to go the extra mile by undercutting any other car insurance company, promising excellent value for your cover on your car. There on board home page, gives you all your information in one place, so if an accident occurs you just find it and explain the circumstances. Reviewed on: 4th September 2024

Good cover easy to understand policy good price

5
Good cover easy to understand policy good price Reviewed on: 25th August 2024

Simple and easy.

4
Simple and easy. Decent value compared to what's out there. Reviewed on: 23rd August 2024

Never again

1
Never again they double my insurance Very poor customer service. They disconnected the call several times. After few calls and emails nothing sorted out . Avoid Reviewed on: 25th May 2024

I have been with Dial Direct for 3 years.

4
I have been with Dial Direct for 3 years. I have found them to be fair on the whole and will use them again next year. Reviewed on: 18th May 2024

AWFUL NEVER AGAIN

1
Just cancelled my insurance Just cancelled my insurance, asked for my no claims information, there is an accident that I have not/never been involved in; I made them aware in December and still nothing has been done, my new insurance is due to be cancelled as they will not remove. Avoid at all costs - 8 phone calls later; 3 hang-ups, 1 complaint - and that's just today and I am nowhere closer to any solution. No-one seems to know anything at all there - AVOID AT ALL COSTS Reviewed on: 25th January 2024

Tried to take payment 24 hours before due, then char...

1
Tried to take payment 24 hours before due, then charge £25 when payment declines. Long wait on phone with rude staff. Reviewed on: 12th January 2024

Great choice

5
Fantastic prices, good communication Reviewed on: 30th August 2023

Only for customers who make a claim

3
Only customers who make a claim should be allowed to review insurance companies The rest of us can only comment on how good they are at collecting premiums. Reviewed on: 22nd August 2023

Do you have a different Dial Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Dial Direct has a range of products available. Check the ratings of each product to find the right one for you. View all products