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Dial Direct reviews

Dial Direct Logo
Rated Average • 2.91/5

Dial Direct reviews

Unverified business
Insurance providerVehicle insuranceHome insurance

Review summary

People rate this company as Average based on 40 product reviews

Average score of 2.91/5
5 star
37%
4 star
15%
3 star
13%
2 star
0%
1 star
35%

Latest positive rating

5/5

Cheaper than competitors.

Cheaper than competitors, with better service.

{"display":"Rumpled ","full_name":"Rumpled ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Rumpled 8th October 2024

Latest negative rating

1/5

Avoid at all costs.

Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled... Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled policy had lead me to owing them £176! Read more Read less

{"display":"Me","full_name":"Me","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110696.png"}}'s avatar
Car Insurance
Me 27th February 2025
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About Dial Direct

Dial Direct reviews can help you to become Smart Money People by finding out what other Dial Direct policy holders have to say. Dial Direct has helped more than 1 million customers with their insurance needs. Have you got experience of Dial Direct? if so, you can write your Dial Direct review on Smart Money People. Help us to increase trust and transparency in financial services.

Dial Direct at a glance

Insurance providerVehicle insuranceHome insurance

Reviews for Dial Direct

Showing 11 of 40 company reviews

Avoid at all costs.

Car Insurance • 27th February 2025

Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled... Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled policy had lead me to owing them £176! Read more Read less

{"display":"Me","full_name":"Me","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110696.png"}}'s avatar
Me
Rated Terrible • 1/5
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Thieves and liars

Car Insurance • 26th January 2025

they were alright until i looked into changing from van to car insurance. First quote was around 750 annually. I called back after moving some... they were alright until i looked into changing from van to car insurance. First quote was around 750 annually. I called back after moving some funds around and was then quoted 3500, and the 750 was a monthly payments I DID NOT agree to go ahead with the change, I cancelled my policy and attempted to get insurance elsewhere, just to find they had taken the funds from my account anyway. At no point had I agreed to go ahead with the payment. Called them up and they claimed there was no payment taken, well my bank statements disagree. Robbing C***S Read more Read less

{"display":"Connah Richley","full_name":"Connah Richley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/366618.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
1/9

Products from Dial Direct

Showing all products offered by Dial Direct

Car Insurance

by Dial Direct

Before taking out your next car insurance policy, read customer reviews to be confident you’re making the right choice. The collective wisdom of our Smart Money People community can give...

Vehicle insurance
Average Rating of Average
2.73/5 • based on 25 individual reviews
Read all reviews Write a review

Home Insurance

by Dial Direct

Our Dial Direct Home Insurance reviews can help you to find out what life as a Dial Direct customer is really like. And if you have experience of using this...

Home insurance
Average Rating of Average
3.37/5 • based on 12 individual reviews
Read all reviews Write a review

Van Insurance

by Dial Direct

Our Dial Direct Van Insurance reviews can help you to find out what life as a Dial Direct customer is really like. And if you have experience of using this...

Vehicle insurance
Average Rating of Good
3.80/5 • based on 3 individual reviews
Read all reviews Write a review

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