Good cover easy to understand policy good price

Simple and easy. Decent value compared to what's out there.

Never again they double my insurance Very poor customer service. They disconnected the call several times. After few calls and emails nothing sorted out . Avoid

I have been with Dial Direct for 3 years. I have found them to be fair on the whole and will use them again next year.

It is a insurance company that helps the people about the care of the home and let you know how to care for individuals need... It is a insurance company that helps the people about the care of the home and let you know how to care for individuals need when they have problems with their properties Read more Read less

Just cancelled my insurance Just cancelled my insurance, asked for my no claims information, there is an accident that I have not/never been involved in;... Just cancelled my insurance Just cancelled my insurance, asked for my no claims information, there is an accident that I have not/never been involved in; I made them aware in December and still nothing has been done, my new insurance is due to be cancelled as they will not remove. Avoid at all costs - 8 phone calls later; 3 hang-ups, 1 complaint - and that's just today and I am nowhere closer to any solution. No-one seems to know anything at all there - AVOID AT ALL COSTS Read more Read less

Tried to take payment 24 hours before due, then charge £25 when payment declines. Long wait on phone with rude staff.

Scam artists, would give them ZERO stars, if I was able!! Had insurance from 1st Sept until 19th Sept, paid the first payment and then... Scam artists, would give them ZERO stars, if I was able!! Had insurance from 1st Sept until 19th Sept, paid the first payment and then they have proceeded to take £45.00, £25.00 and £28.00 from my account yesterday (2nd Oct 23) after I spoke to them on the phone stating I would not be paying anything further!!! Read more Read less

Fantastic prices, good communication