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Hiscox reviews

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Rated Good • 4.27/5

Hiscox reviews

Unverified business

Review summary

People rate this company as Good based on 16 product reviews

Average score of 4.27/5
5 star
50%
4 star
31%
3 star
6%
2 star
0%
1 star
13%
Reviews for Hiscox have trended negatively over the past 90 days

Latest positive rating

5/5

great customer service.

great customer service. Full cover of items damaged/lost

{"display":"Tal Lev Ari","full_name":"Tal Lev Ari","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Tal Lev Ari 14th October 2024

Latest negative rating

1/5

Charged TWICE

I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error... I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error HOW MANY OTHER PEOPLE HAVE BEEN CHARGED TWICE BEWARE Read more Read less

{"display":"Peter Hughes","full_name":"Peter Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/540605.png"}}'s avatar
See more reviews for Hiscox products

About Hiscox

Hiscox UK have over 100 years’ experience in insurance, protecting businesses of all sizes. So they've had time to fine tune their claims and customer service, plus create policies which are in-line with the risks clients face. Today, Hiscox provide commercial covers such as public liability insurance and professional indemnity insurance for over 400,000 businesses in the UK (based on the number of policies sold in 2022).

Are you looking for the perfect insurance to keep you covered? Our Hiscox reviews can help you decide if they're the right choice for you.

If you’re considering taking out Insurance with Hiscox, check out our reviews first. Find out which insurance policyholders have with Hiscox and how satisfied they’ve been so far. Learn more about the benefits of being a Hiscox member. All of this and more can be found in our Hiscox reviews.

Smart Money People is the UK's independent financial services review site. Read and write Hiscox reviews, and together we can help to increase trust and transparency in financial services.

Hiscox at a glance

Reviews for Hiscox

Showing 11 of 16 company reviews

great customer service.

Home Insurance • 14th October 2024

great customer service. Full cover of items damaged/lost

{"display":"Tal Lev Ari","full_name":"Tal Lev Ari","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Overall winner

Business Insurance • 8th August 2023

Insurance premiums vary wildly. Often some look cheap to start with but then you realise you have to add this and that on so the... Insurance premiums vary wildly. Often some look cheap to start with but then you realise you have to add this and that on so the premium ends up being considerably more than your initial expectations. It’s the Ryanair model. We’ve insured with Hiscox for donkeys years because they always come out on top, taking everything into account: excellent claims handling, no quibbling, and a very fair premium for what you get. I love getting the best price and have shopped around to see if I can better Hiscox. I could not. Read more Read less

{"display":"Robert Wakefield","full_name":"Robert Wakefield","avatar":{"url":"\/assets\/uploads\/avatars\/users\/723037.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good value liability insurance

    Good value liability cover for my business. Never had to make a claim

    {"display":"JohnThorpe","full_name":"JohnThorpe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Charged TWICE

    I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error... I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error HOW MANY OTHER PEOPLE HAVE BEEN CHARGED TWICE BEWARE Read more Read less

    {"display":"Peter Hughes","full_name":"Peter Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/540605.png"}}'s avatar
  • 5/5

    Helpful staff, reasonably priced

    Have been using Hiscox for a few years. We use a number of their products to insure our business.

    {"display":"Dean","full_name":"Dean","avatar":{"url":"\/assets\/uploads\/avatars\/users\/536905.png"}}'s avatar
  • 5/5

    We had a theft from my sons car

    We were asked to list all things taken, to obtain replacement costs for all, and the cost was sent to us in a day. No... We were asked to list all things taken, to obtain replacement costs for all, and the cost was sent to us in a day. No discussion at all or any objections to claim. Read more Read less

    {"display":"Frank Williams-Thomas","full_name":"Frank Williams-Thomas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Expensive and appalling

    Shockingly bad service. They use loss adjusters whose sole brief seems to be to use any excuse to avoid paying out on legitimate claims.

    {"display":"Roger","full_name":"Roger","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Roger 19th August 2020
  • 4/5

    decent service, good product

    product is excellent and provides everytthing required the service is very good when needed

    {"display":"Chris Maiden","full_name":"Chris Maiden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Plain talking

    Simple cover Great policy Would recommend to anyone looking for insurance

    {"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Liability Insurance
    Lisa 19th January 2020
  • 4/5

    High quality house insurance

    I was so pleased that I had taken out house insurance with Hiscox when my house was subject to a flash flood on "Thunder Thursday"... I was so pleased that I had taken out house insurance with Hiscox when my house was subject to a flash flood on "Thunder Thursday" in 2012. Their response was fast and efficient once I phoned them, allocating a claims assessor and dealing very fairly with our claim. Read more Read less

    {"display":"Julie Alderson","full_name":"Julie Alderson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/170195.png"}}'s avatar
    Home Insurance
    Julie Alderson 15th September 2019
  • 5/5

    Top level cover for an SME at a great price

    Hiscox is one of the best insurers out there and the cover is wide, but the price was the best quote I got.

    {"display":"Paul","full_name":"Paul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Insurance
    Paul 26th June 2018

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