Smart Money People Logo

Hiscox: Home Insurance reviews

3.35
Based on 7 reviews, last reviewed 12th Jul 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
See only 4 star reviews
42%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
29%

Latest highest rating:

5

We had a theft from my sons car We were asked to list all things taken, to obtain replacement costs for all, and the cost was sent to us in a day. No discussion at all or any object... Read more Reviewed on: 28th September 2021
Frank Williams-Thomas's avatar
Frank Williams-Thomas

Latest lowest rating:

1

Charged TWICE I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error HOW MANY OTHER PEOP... Read more Reviewed on: 12th July 2022
Peter Hughes's avatar
Peter Hughes

About this product

Are you looking for a new home insurance policy? Reading customer reviews is one of the best ways to gain valuable insight into your prospective provider. We collect Hiscox home insurance reviews to help you make an informed decision.

Hiscox offers both buildings and contents cover, as well as a comprehensive home insurance package that combines the two policies. You can choose to upgrade your comprehensive policy to ‘unlimited’, which covers your home and possessions to any value. You can also make your policy more robust by adding on legal expense cover or home emergency cover. Policyholders can also add on additional products to cover a second home or holiday home.

Before committing to a new provider, check out customer reviews to be confident in your decision. Our Hiscox home insurance reviews share the highs and lows of being a Hiscox policyholder. Find out how satisfied customers have been with their policies and whether they would renew. Learn about Hiscox’s customer service team and how well it handles claims. Read about genuine experiences with Hiscox to determine whether it's the right provider for you.

Have you had a Hiscox home insurance policy? Which policy did you choose and were you satisfied with the level of cover you received? Did you find that the price of your policy was reasonable? What was your experience, if any, with the customer service team? Would you renew your policy with Hiscox and recommend the provider to family and friends? Leave an honest Hiscox home insurance review today. Together, we can help people like you make better financial decisions.

Review Hiscox: Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Hiscox Home Insurance reviews (7)

Charged TWICE

1
I have been charged TWICE for my home insurance. This also happened last year. The person I spoke too said it was an system error HOW MANY OTHER PEOPLE HAVE BEEN CHARGED TWICE BEWARE Reviewed on: 12th July 2022
Peter Hughes's avatar
Peter Hughes

We had a theft from my sons car

5
We were asked to list all things taken, to obtain replacement costs for all, and the cost was sent to us in a day. No discussion at all or any objections to claim. Reviewed on: 28th September 2021
Frank Williams-Thomas's avatar
Frank Williams-Thomas

Expensive and appalling

1
Shockingly bad service. They use loss adjusters whose sole brief seems to be to use any excuse to avoid paying out on legitimate claims. Reviewed on: 19th August 2020
Roger's avatar
Roger

High quality house insurance

4
I was so pleased that I had taken out house insurance with Hiscox when my house was subject to a flash flood on "Thunder Thursday" in 2012. Their response was fast and efficient once I phoned them, allocating a claims assessor and dealing very fairly with our claim. Reviewed on: 15th September 2019
Julie Alderson's avatar
Julie Alderson

Brilliant!

5
Always helpful, sane humans to talk to.. flexible. Recommended Reviewed on: 26th September 2017
David K Matthewson's avatar
David K Matthewson

Decent

4
Found Hiscox to be responsive and I like the fact that their cover extends to losses to items out of the house. However, high excess means for most day to day damages/theft there is no coverage Reviewed on: 10th August 2016
Tal Lev Ari's avatar
Tal Lev Ari

Good introductory offer, terms easy to understand

4
Currently with Hiscox for my home (contents only) insurance. Main reason I changed from the previous provider was for the price - Hiscox had a good introductory or cashback offer on. It's a bonus that their insurance terms were neasy to understand, it was all explained in Plain English. So far so good. Reviewed on: 24th December 2015
Judy's avatar
Judy

Do you have a different Hiscox product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Hiscox has a range of products available. Check the ratings of each product to find the right one for you. View all products