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Hiscox: Business Insurance reviews

Name: Business Insurance
Rating: 3.81 (8 reviews)

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3.81

Based on 8 reviews, last reviewed 13th Oct 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

13%

2 star

13%

Latest highest rating:

5

Very easy to deal with. Very easy to deal with. Knowldge staff, no being passed to someone else who may have an answer, and no being but on hold. Straight forwards. Reviewed on: 13th October 2026

Latest lowest rating:

1

A waste of time for small businesses I needed business insurance for my company. The online form gave me a Public and Product Liability quote. I also needed Money Protection and Contents ... Read more Reviewed on: 17th September 2026

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About this product

Hiscox business insurance reviews can help you to find out what other businesses think about having an insurance policy with Hiscox is like. How easy to understand are the policy documents? Or how well does Hiscox handle their claims? Smart Money People is quickly a leading source of Hiscox business insurance reviews. You you can share your experience with us, to help increase trust and transparency in financial services.

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Hiscox Business Insurance reviews (8)

Very easy to deal with.

Very easy to deal with. Knowldge staff, no being passed to someone else who may have an answer, and no being but on hold. Straight forwards. Reviewed on: 13th October 2026

A waste of time for small businesses

I needed business insurance for my company. The online form gave me a Public and Product Liability quote. I also needed Money Protection and Contents cover, so I called Hiscox. The call took 30 minutes to pass the new details to the underwriters. Afterwards, Hiscox emailed me a new quote with all three covers. The email said my quote was "ready to go" and told me to click "Buy now". I clicked it and got an error page saying "We've slipped up! Sorry, we experienced some technical issues." I called again and waited on hold. They then told me the quote was not ready after all and was still with the underwriters. So Hiscox sent me an email telling me to buy a policy that I could not buy. Their website failed, and I had to spend more time on hold to learn something they should have told me in the first place. Business owners don't have time for this. If a quote is still with the underwriters, don't send an email saying it's ready. Fix the link between your systems and your emails, or tell customers clearly where their quote stands. Two long phone calls and still no policy is not acceptable. I left your quote reference (PSC1-4045623) out of the review. If you post it on Trustpilot, Hiscox can use the reference to find your case and reply. Reviewed on: 17th September 2026

I've been with Hiscox insurance since I opened my bu...

I've been with Hiscox insurance since I opened my business and they have always been very thorough and helpful. Reviewed on: 20th August 2026

Overall winner

Insurance premiums vary wildly. Often some look cheap to start with but then you realise you have to add this and that on so the premium ends up being considerably more than your initial expectations. It’s the Ryanair model. We’ve insured with Hiscox for donkeys years because they always come out on top, taking everything into account: excellent claims handling, no quibbling, and a very fair premium for what you get. I love getting the best price and have shopped around to see if I can better Hiscox. I could not. Reviewed on: 8th August 2023

Helpful staff, reasonably priced

Have been using Hiscox for a few years. We use a number of their products to insure our business. Reviewed on: 6th July 2022

decent service, good product

product is excellent and provides everytthing required the service is very good when needed Reviewed on: 29th April 2020

Top level cover for an SME at a great price

Hiscox is one of the best insurers out there and the cover is wide, but the price was the best quote I got. Reviewed on: 26th June 2018

It pays to negotiate

After going through a broker for our business insurance the Hiscox quote started at about £1900/year. After querying this a bit it came down to <£1200...so it really did pay to question it a little! Reviewed on: 11th August 2015

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