RAC reviews

RAC reviews
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Review summary
People rate this company as Poor based on 337 product reviews
Latest positive rating
Customer service
Excellent customer service and attention to detail

Latest negative rating
RAC con with £25 admin fees!
RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not... RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not auto renew. I also checked the day before expiry and it was set to renew (call handler obviously didnt change anything). So i made sure it was set to not auto renew the day before expiry. Today however, it has auto renewed and i have been requested to pay £25.00 admin fee to cancel the policy. I will not be paying this. RAC should be better than this! Be warned, ensure your auto renews are off!! Read more Read less

About RAC
The RAC provides complete peace of mind to more than 12.7m UK personal and business members, whatever their driving needs – from breakdown assistance to insurance and a range of other motoring services.
Are you looking for the perfect breakdown or insurance cover to keep you moving? Our RAC reviews can help you decide if it’s the right provider for you.
If you’re considering taking out cover with RAC, check out our reviews first. Find out which cover policy holders have with RAC and how satisfied they’ve been so far. Learn more about the benefits of being a RAC member. Read about real experiences with the customer service team. All of this and more can be found in our RAC reviews.
Smart Money People is the place for RAC reviews. Read and write reviews to help increase trust and transparency in Financial Services
RAC at a glance
Reviews for RAC
Showing 11 of 337 company reviews • Last reviewed within 7 days
RAC con with £25 admin fees!
RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not... RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not auto renew. I also checked the day before expiry and it was set to renew (call handler obviously didnt change anything). So i made sure it was set to not auto renew the day before expiry. Today however, it has auto renewed and i have been requested to pay £25.00 admin fee to cancel the policy. I will not be paying this. RAC should be better than this! Be warned, ensure your auto renews are off!! Read more Read less
Just a joke of a company.
I was a member since 2019, never needed to use them till yesterday. Apart from automated phone functions, could not get hold of anyone -... I was a member since 2019, never needed to use them till yesterday. Apart from automated phone functions, could not get hold of anyone - text link sent to my phone did not work. Son-in-law towed me home ! Now RAC want 56% increase for renewal (was £228.99 2024, £356.99 2025). Just a joke, now cancelled membership. Read more Read less
Products from RAC
Car Insurance
by RACAt Smart Money People, we collect RAC car insurance reviews from genuine RAC customers to help you make an informed decision when choosing your next insurer. RAC was founded in...
Car Insurance
by RACAt Smart Money People, we collect RAC car insurance reviews from genuine RAC customers to help you make an informed decision when choosing your next insurer. RAC was founded in...
Breakdown Cover
by RACLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Breakdown Cover
by RACLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Personal Loan
by RACWhether you're buying a new car, making home improvements, or whatever you might need a loan for, read our community RAC personal loan reviews to get a feel for what...
Personal Loan
by RACWhether you're buying a new car, making home improvements, or whatever you might need a loan for, read our community RAC personal loan reviews to get a feel for what...
Travel Insurance
by RACWhatever your travel plans, you need a suitably robust insurance policy to protect you against unforeseen circumstances. Check out our RAC travel insurance reviews to find out what genuine customers...
Travel Insurance
by RACWhatever your travel plans, you need a suitably robust insurance policy to protect you against unforeseen circumstances. Check out our RAC travel insurance reviews to find out what genuine customers...
Home Insurance
by RACRAC home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did RAC handle your home insurance claim?...
Home Insurance
by RACRAC home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did RAC handle your home insurance claim?...
Motorbike Insurance
by RACRAC motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our RAC motorbike insurance reviews to find out what being...
Motorbike Insurance
by RACRAC motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our RAC motorbike insurance reviews to find out what being...
Van Insurance
by RACFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by RACFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Business Insurance
by RACRAC business insurance reviews can help you to find out what other businesses think about having an insurance policy with RAC is like. How easy to understand are the policy...
Business Insurance
by RACRAC business insurance reviews can help you to find out what other businesses think about having an insurance policy with RAC is like. How easy to understand are the policy...
Personal Accident
by RACRAC personal accident reviews can help you to learn a little more about RAC's personal accident policies. Our reviews are written by our Smart Money People community. Do you have...
Personal Accident
by RACRAC personal accident reviews can help you to learn a little more about RAC's personal accident policies. Our reviews are written by our Smart Money People community. Do you have...
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