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RAC: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.91 (117 reviews)

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1.91

Based on 117 reviews, last reviewed 24th Apr 2024

No new 5 star reviews

in the past 90 days

53% decrease in 1 star reviews

in the past 90 days

16%

72%

Latest highest rating:

5

Excellent Broke down on hard shoulder in old camper van on way to Devon Within the hour James the patrol man was towing me to a safe area , he then popped t... Read more Reviewed on: 28th October 2023

Latest lowest rating:

1

Your service is a joke, Your service is a joke, firstly you send a guy who charges me money to add brake fluid which made no difference to the issue, but as he never tried to... Read more Reviewed on: 24th April 2024

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About the Breakdown Cover

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our RAC breakdown cover reviews come in. You can read and write YOUR RAC Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

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RAC Breakdown Cover reviews (117)

Your service is a joke,

Your service is a joke, firstly you send a guy who charges me money to add brake fluid which made no difference to the issue, but as he never tried to move the car he didnt know if he had fixed it or not I then called for someone to come again, and it was getting later and later so I called again and said come in the morning - which someone eventually did past 10am - he was also trying to say it was ok until I insisted he meoved the car to see the issue - he then agreed it was undrivable and took it to the garage to get mended I called the next morning to get onward travel as I pay for and was told that I was too late is has to be done within 24 hours of the original call - which would have been impossible because it took longer than that to get someone to agree the car had an issue - I argued this and was told after some time I could have a car On hearing from Enterprise they have no cars avaliable today - which is not true as I could book a car with them direct from the same location online with no issue - when I called and spoke to onward travel - after another long wait - am told tough luck if there is no car avliable I just have to wait until there is one Why am I paying you - probably if i hadnt driven the car after you first engineer said it was ok then the problem would have been less bad, plus I have to argue to get any service and then Im left high and dry with no car JUST A JOKE I want to cancel this service because there is NO service given Reviewed on: 24th April 2024

Waited 6 hours and then left stranded

Yesterday I broke down 16 miles from home. I had to wait 6 hours for the RAC to come out. The guy did a diagnostic on my car and then checked my oil level. There was to much oil in the car so he told me he had to stop and could not do anything else for me. He just left me there. This is the customer service level you will get from the RAC. What happened to human kindness. Reviewed on: 11th April 2024

I had to wait over six hours for them to assist me.

I had to wait over six hours for them to assist me. However, they usually are competitively priced. Reviewed on: 2nd April 2024

Broke down in the middle of nowhere with 3 young chi...

Broke down in the middle of nowhere with 3 young children one being disabled. The RAC took 13.5 hours to get to us, left us in the dark and cold over night with constant promises of arrival times. It was awful, we felt very vulnerable and unsafe. The RAC don’t care about you or your circumstances, they just want you money and then will supply you with a sub standard service. AWFUL!! Reviewed on: 30th March 2024

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