Insurance companies do not get rich paying out on claims

Whilst it is very simple to take out an insurance policy, it is quite a different thing making a claim. The initial response took about thirty seconds and was tough luck. The second response took almost a month with the exchange of many photographs... Read more

Whilst it is very simple to take out an insurance policy, it is quite a different thing making a claim. The initial response took about thirty seconds and was tough luck. The second response took almost a month with the exchange of many photographs and images of the cycle, its position and the many locks I had bought. The response again was tough luck.
If you think insurance will cover a claim following a theft, think again. Insurance companies do not get rich by paying out on claims.

Reviewed on 24th February 2021

DTurnbull

Renewing Insurance

Easy to understand, Quick to do Reasonably priced SIMPLE'S

Reviewed on 18th September 2020

Darren

Great company

After a mtb crash and a badly broken collarbone which needed surgery they covered my earnings even though I was self employed until I could go back to work would highly recommend them

Reviewed on 18th September 2020

Chris Blake

Its great love it easy to use

There easy to talk to,willing to help you,and very professional thank you x

Reviewed on 18th September 2020

Jackie Eaves

good value

good value cheap and easy to set up

Reviewed on 18th September 2020

Paul Hedley

Good price

When I decided to have cyclepen they give the best price and lots of information!

Reviewed on 18th September 2020

zoltan papp

Excellent service

The advisors at cycle plane have a good knowledge of the products they are providing. This helped me to decide what policy is best for me

Reviewed on 18th September 2020

Lee

Excellent service

I have received an excellent service from them. Nice customer service, very easy to use, very easy to understand all requirements and Cycleplan makes me feel confident with them.

Reviewed on 16th September 2020

Jair PM

Great value

I called them up at renewal and got my quote even more tailored. Great call centre staff

Reviewed on 15th September 2020

Christopher Barry

Superb value, friendly helpful staff

This was far and away the best value bicycle insurance that I could find, helped by a 50% reduction for NHS staff. The lady I dealt with was very helpful and honest, explaining that the NHS discount was unlikely to apply again next year and... Read more

This was far and away the best value bicycle insurance that I could find, helped by a 50% reduction for NHS staff. The lady I dealt with was very helpful and honest, explaining that the NHS discount was unlikely to apply again next year and emphasising the importance of reading the terms and conditions.

Reviewed on 15th September 2020

Sarah2301

excellent service

5star rating - would use again …,

Reviewed on 14th September 2020

alison

Cycleplan Wheely Cares!

I'm extremely happy with Cycleplan,my insurance policy,how friendly and helpful they always are,but especially as they're helping climate change directly by encouraging/sustaining green transport options,for us all

Reviewed on 13th September 2020

Bill Reay

Easy and feel secure

The process of joining was done with ease. All my bikes covered and I feel safe in the knowledge if the worse were to happen, my young family would be covered.

Reviewed on 13th September 2020

Gareth healy

Quick and easy

Excellent customer service took the time to explain everything and answer my questions

Reviewed on 13th September 2020

Chris

Great

Low premium and excess. Great website

Reviewed on 12th September 2020

Simon James Gunn

Insurance designed for cyclists

Cycleplan understand the world of cycling which is ideal when you want insurance for your bike

Reviewed on 12th September 2020

Graham Davies

Great insurance

Tailored for cyclist at a great price.

Reviewed on 12th September 2020

TORIUK

Must have Bike Insurance

Cycle Plan offer good value Bike Insurace which every cyclist should have.

Reviewed on 12th September 2020

Geoffrey Wiggins

First class cover

Excellent insurance cover at an acceptable price.

Reviewed on 11th September 2020

Malcolm Duncan

Great insurance

Cycleplan insured my mountain bike by a simple and thorough application form. It puts my mind at rest and I am very pleased at the feeling of joy when I ride my bike. I bought my bike as a getaway experience when lockdown started and it was worth... Read more

Cycleplan insured my mountain bike by a simple and thorough application form. It puts my mind at rest and I am very pleased at the feeling of joy when I ride my bike. I bought my bike as a getaway experience when lockdown started and it was worth insuring my bike soon after.

Reviewed on 11th September 2020

Biplab Sarker