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Laka Cycle Insurance Reviews

Ratings based on 109 reviews Last review 1 month ago

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of...

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Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

5 103
4 1
3 0
2 0
1 0

Your Cycle Insurance Reviews (109)

18th September 2018

Above and beyond!

Absolutely brilliant! Had to claim and was all worried about excesses, unexpected 'surprises' and so on but I didn't have to! A very very straightforward process, genuinely friendly and helpful staff and the replacement is on its way to my address...

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Absolutely brilliant! Had to claim and was all worried about excesses, unexpected 'surprises' and so on but I didn't have to! A very very straightforward process, genuinely friendly and helpful staff and the replacement is on its way to my address now! Besides, I haven't even paid for my insurance yet as no one claimed last month as you only pay when someone does claims! Also, its good to know that when I do have to pay, I am helping to get fellow cyclist back on the road!

13th September 2018

Happy Customer

Keep up the great work guys! I have both my bikes insured with Laka now and find the premiums very reasonable. I look forward to adding gear and other products to my sum insured total as their proposition evolves and my enthusiasm for cycling continues!

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Keep up the great work guys! I have both my bikes insured with Laka now and find the premiums very reasonable. I look forward to adding gear and other products to my sum insured total as their proposition evolves and my enthusiasm for cycling continues!

7th September 2018

Bicycle insurance as it should be!

Laka clearly focus on their customers which is a great and often hard to find from an...

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Laka clearly focus on their customers which is a great and often hard to find from an insurer.

They product they offer is simple, easy to understand, and most notably, enables cyclists to support eahother, building a sense of community that is lost with modern insurance!

7th September 2018

Super and Innovative!

I really enjoy Laka! They have such a cool business model concept and the service really works. I've covered two of my bicycles with them and I also had the opportunity to meet like minded people via their Laka Cycling Club. 5 Star Cycling Insurance!

6th September 2018

Great Idea, Great Execution

Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. ...

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Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. Congratulations to the team for daring to be different!

5th September 2018

Unbelievably good service, especially when I had a claim - They paid the same day!

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date...

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I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date.
On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful.
What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly.
A huge thanks and Laka have a customer for life! I would highly recommend Laka!