Laka Cycle Insurance Reviews

If Carlsberg did cycle insurance....

Amazing service. I crashed my bike on the Sunday, started the claim the following day. Jon from Laka contacted me before I had even completed the claim entry to see if he could help. Brake shifters were ordered for me that night and arrived 24 hours...

Amazing service. I crashed my bike on the Sunday, started the claim the following day. Jon from Laka contacted me before I had even completed the claim entry to see if he could help. Brake shifters were ordered for me that night and arrived 24 hours later. I took the bike in to be fixed at my local bike shop. Jon also passed on his number and email so that the could pay the bill when I collected my bike.

Also I got £25 credit on my account through referral.

My only question is when are going to do car and home insurance - I’d sign up for that.

These guys are highly recommended, give them a go you won’t regret it!

Simon BarclayLevel 1

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Great Customer Service!

I'm really impressed with Laka! They offer a new business model of insurance based on the cycling community power. Their customer service is attentive and helpful! Well done.

London Fashion TodayLevel 1

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Really innovative and great value for money.

I have been with them for a few months. Customer service were really helpful and knowledgeable with no wait. great value for money

RobertSLevel 1

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Above and beyond!

Absolutely brilliant! Had to claim and was all worried about excesses, unexpected 'surprises' and so on but I didn't have to! A very very straightforward process, genuinely friendly and helpful staff and the replacement is on its way to my address...

Absolutely brilliant! Had to claim and was all worried about excesses, unexpected 'surprises' and so on but I didn't have to! A very very straightforward process, genuinely friendly and helpful staff and the replacement is on its way to my address now! Besides, I haven't even paid for my insurance yet as no one claimed last month as you only pay when someone does claims! Also, its good to know that when I do have to pay, I am helping to get fellow cyclist back on the road!

vitalicLevel 1

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Happy Customer

Keep up the great work guys! I have both my bikes insured with Laka now and find the premiums very reasonable. I look forward to adding gear and other products to my sum insured total as their proposition evolves and my enthusiasm for cycling continues!

Keep up the great work guys! I have both my bikes insured with Laka now and find the premiums very reasonable. I look forward to adding gear and other products to my sum insured total as their proposition evolves and my enthusiasm for cycling continues!

DELevel 1

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Smoothe service!

Great service, super simple to set up. Definitely recommend!!!

EdgarLevel 1

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Great innovation in insurance

Laka is redefining bike insurance, love the product and the brand. Thanks team!

Dominic EvansLevel 1

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Brilliant. The insurer is on my side!

I trust my claim will be paid and I have peace of mind

LWHLevel 1

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Evolutiom

Great concept and deliver of services!

Henrique VolpiLevel 1

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Bicycle insurance as it should be!

Laka clearly focus on their customers which is a great and often hard to find from an...

Laka clearly focus on their customers which is a great and often hard to find from an insurer.

They product they offer is simple, easy to understand, and most notably, enables cyclists to support eahother, building a sense of community that is lost with modern insurance!

Doug HartLevel 1

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Best insurance you could ever want

The cheapest bike insurance I've ever had in my entire life. Brilliant company that just do what they say, offering people the best possible insurance.

MichaelLevel 1

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Amazing company

Very good service, would recommend to everyone!!!

Baturalp PeltekogluLevel 1

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Great Company, great new idea

Rethinking insurance at core. Being one step ahead to the old corporates.

Marc EichbornLevel 1

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Great idea - fair price!

Love the idea, service & brand - turning bike insurance on its head

Nigel WalshLevel 1

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Perfect for cyclists

Fantastic cover which is also cheap - where is the catch? There is none? YEAH!!!

EvaLevel 1

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Super and Innovative!

I really enjoy Laka! They have such a cool business model concept and the service really works. I've covered two of my bicycles with them and I also had the opportunity to meet like minded people via their Laka Cycling Club. 5 Star Cycling Insurance!

Max T. Roxburgh Level 1

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Five star service!

I love the way Laka works- such a change from the normal insurance companies and was really easy to set up

Jane NichollsLevel 1

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Love the concept!

It's about time something like this came along! Great customer service too, would definitely recommend ...

Rachel FordhamLevel 1

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Great Idea, Great Execution

Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. ...

Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. Congratulations to the team for daring to be different!

DevonGirlLevel 1

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Unbelievably good service, especially when I had a claim - They paid the same day!

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date...

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date.
On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful.
What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly.
A huge thanks and Laka have a customer for life! I would highly recommend Laka!

PhillipLevel 1

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