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Laka: Cycle Insurance reviews

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4.96
Based on 2,449 reviews, last reviewed 10th Aug 2025
9700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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2%
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Latest highest rating:

5

Really good experience - only rated customer service... Really good experience - only rated customer service as neutral as we havent had to use it Reviewed on: 10th August 2025
Steve P's avatar
Steve P

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2449)

Really good experience - only rated customer service...

5
Really good experience - only rated customer service as neutral as we havent had to use it Reviewed on: 10th August 2025
Steve P's avatar
Steve P

Double claim - very well sorted!

5
I have unfortunately had to claim on my Laka insurance twice in 18 months and they have been very helpful, extremely quick to pay and not quibbled with my preferred methods for replacing my two bikes on each occasion. They were exemplary! Reviewed on: 9th August 2025
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David Maclean

co-operative, honest, innovative

5
Great level of information, co-operative, honest, innovative Reviewed on: 6th August 2025
Alabaster's avatar
Alabaster

An amazing company that is reforming Insurance

5
An amazing company that is reforming Insurance and creating a collective responsibility and shared risk. I cant wait until they start doing car and house insurance and disrupt the bloated traditional insurance market Reviewed on: 5th August 2025
Steve B's avatar
Steve B

Great no nonsense self managed flexible insurance.

5
They are a great, no nonsense, easy to use and understand insurance provider, with an intuitive website to self-manage items to be insured, level of cover required etc, and it’s very flexible too. I wish all insurers were as good! Reviewed on: 5th August 2025
Aderb's avatar
Aderb

Easy to use!

5
Easy to use! I have made a claim yet. Reviewed on: 5th August 2025
Chantelle M's avatar
Chantelle M

Simple easy process, excellent customer service!

5
Simple easy process, excellent customer service! Reviewed on: 4th August 2025
Michelle R's avatar
Michelle R

Very transparent pricing structure, and all friends...

5
Very transparent pricing structure, and all friends who have made a claim have been fairly assessed and compensated quickly. Reviewed on: 4th August 2025
Harrison C's avatar
Harrison C

Absolutely thrilled with my experience using Laka Cy...

5
Absolutely thrilled with my experience using Laka Cycle Insurance! Their customer service is outstanding—quick, friendly, and always helpful. The value for money is incredible. I had a minor claim, and it was handled smoothly and efficiently with zero stress. I feel truly looked after as a cyclist, and I’m very likely to recommend Laka to friends and family. It’s rare to find an insurance company that feels this personal and supportive! Reviewed on: 4th August 2025
Foday Kamara's avatar
Foday Kamara

Considered pricing and good communication.

5
Have been using Laka for a couple of months now. No claims thankfully but I like the way they communicate and their pricing appears to be derived from real market data and applied fairly. Reviewed on: 4th August 2025
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Ken A

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