I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe... I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Read more Read less

This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back... This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on when something goes wrong! Read more Read less