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Laka reviews

Laka logo
Rated Excellent • 4.84/5

Laka reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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Review summary

People rate this company as Excellent based on 2,747 product reviews

Average score of 4.84/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Laka Cycle insurance wins hearts with its easy claims, clear pricing, and genuinely helpful service. Riders love the community feel and how quickly they get you back on your bike. On the flip side, a few found the pricing a bit steep and had frustrations with slow or poor customer service during claims.

Positive themes

  • Laka Cycle insurance makes claiming simple and gets you back on your bike fast. (16 mentions)
  • Laka Cycle insurance’s pricing is transparent and fair with clear monthly breakdowns. (9 mentions)
  • Laka Cycle insurance has friendly, knowledgeable staff who really understand cyclists. (9 mentions)
Summarised by AI
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2747 company reviews • Last reviewed within 7 days

Excellent customer contact, really good speaking to...

Cycle insurance • 9th August 2026

Excellent customer contact, really good speaking to a real person who felt like a fellow cyclist

{"display":"oliver wong","full_name":"oliver wong","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1294279.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Great Value for Money

Cycle insurance • 7th August 2026

Really happy with the service and the value for money. Very easy to get started and get a quote.

{"display":"TB","full_name":"TB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
TB
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great customer experience, quick and efficient.

    Great customer experience, quick and efficient.

    {"display":"Thomas ARNOU","full_name":"Thomas ARNOU","avatar":{"url":"\/assets\/uploads\/avatars\/users\/796897.png"}}'s avatar
  • 5.00/5

    Good value

    Very easy to deal with and good value, you know where your money goes.

    {"display":"Sue C","full_name":"Sue C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Sue C 5th August 2026
  • 5.00/5

    Great customer experience in a cycling first community

    Great customer experience -had to claim and was excellently supported by the team. So easy to add or remove cover. Love the idea of being... Great customer experience -had to claim and was excellently supported by the team. So easy to add or remove cover. Love the idea of being part of a community of cyclists Read more Read less

    {"display":"Sean B","full_name":"Sean B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Sean B 5th August 2026
  • 5.00/5

    Good clear concise informationLaka review

    Good clear concise information showing monthly whatbys needed and why

    {"display":"Nick S","full_name":"Nick S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Nick S 5th August 2026
  • 5.00/5

    Great people, awesome service.

    Great people, awesome service. Policy options are sound, claim service is good and it’s easy to maintain your stuff in the portal

    {"display":"Mrs Baker","full_name":"Mrs Baker","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service

    Excellent service and all can be done on line with the simple sign up and the referral system is great

    {"display":"Andy S","full_name":"Andy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Andy S 5th August 2026
  • 5.00/5

    Broken wheel claim, very smooth process

    Had to make a claim for broken wheels, seamless process, back on the bike in week

    {"display":"Willy","full_name":"Willy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Willy 4th August 2026
  • 5.00/5

    I have no complains, outstanding service

    I have no complains, outstanding service

    {"display":"Eduardo Guasque","full_name":"Eduardo Guasque","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1303910.png"}}'s avatar
  • 5.00/5

    simple and reassuring

    super clear communication, informative monthly cost breakdowns, beautiful branding. i have not yet had to make a claim but seems like Laka is the only... super clear communication, informative monthly cost breakdowns, beautiful branding. i have not yet had to make a claim but seems like Laka is the only one who actually delivers what an insurance should. peace of mind. Read more Read less

    {"display":"gB","full_name":"gB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    gB 4th August 2026

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