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Laka reviews

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Rated Excellent • 4.95/5

Laka reviews

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Review summary

People rate this company as Excellent based on 2,683 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended negatively over the past 90 days

Lake cycle insurance feels like a community of cyclists looking out for each other, with clear pricing and easy setup. Claims are handled swiftly and with genuine care, making it a stress-free experience when things go wrong. Some find the price a bit steep, and a few have had slow or poor customer service experiences, but most praise the transparency and support.

Positive themes

  • Claims with Lake are quick, easy and handled with real care and understanding.
  • Lake’s pricing is fair and transparent with monthly updates that make costs easy to understand.
  • Setting up and managing Lake insurance is straightforward and hassle-free.

Negative themes

  • Some found Lake’s customer service slow or unhelpful when dealing with claims or queries.
  • Price increases and plan changes have frustrated a few users who felt misled.
  • A few think Lake’s insurance is pricey and would like cheaper options or less frequent emails.
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2683 company reviews

best insurer never used anyone else

Cycle insurance • 24th October 2025

best insurer never used anyone else

{"display":"rob p","full_name":"rob p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great company!

Cycle insurance • 17th October 2025

Great company! Love the product, use IT since years.

{"display":"Florian","full_name":"Florian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    PolitBest Bike Insurer

    Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services.

    {"display":"Alexander F","full_name":"Alexander F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Alexander F 14th October 2025
  • 5/5

    A hassle free and supportive experience.

    A hassle free and supportive experience. Happy to recommend.

    {"display":"Ciaran Brooks","full_name":"Ciaran Brooks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Laka is always there when you need them, most times...

    Laka is always there when you need them, most times a fast solution to your claims

    {"display":"Jens b","full_name":"Jens b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jens b 13th October 2025
  • 5/5

    From stress to success

    I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be... I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be more impressed and thrilled with how smooth, quick, and professional the process was at Laka. Read more Read less

    {"display":"Claire","full_name":"Claire","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Claire 13th October 2025
  • 5/5

    Only had positive experiences.

    Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help!

    {"display":"Tom C","full_name":"Tom C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Tom C 10th October 2025
  • 5/5

    Great service, great experience!

    Great service, great experience!

    {"display":"TAT","full_name":"TAT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    TAT 8th October 2025
  • 5/5

    Great insurance

    Really refreshing to deal with an insurance company that actually cares about their customers - really helpful and knowledgeable claims handlers and fast resolution

    {"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jon 8th October 2025
  • 5/5

    Sadly had to claim a few times but always received c...

    Sadly had to claim a few times but always received courteous assistance from Laka

    {"display":"LB","full_name":"LB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    LB 8th October 2025
  • 5/5

    Laka is an absolute life saver.

    Laka is an absolute life saver. Nearly half the price I used to pay and the team is lovely.

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Michael 7th October 2025

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