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Laka reviews

Laka logo
Rated Excellent • 4.95/5

Laka reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 2,358 product reviews

Average score of 4.95/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Latest positive rating

5/5

Simply the best

Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance

{"display":"Lucy","full_name":"Lucy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle Insurance
Lucy 16th July 2025

Latest negative rating

1/5

No feedback from company

I wrote a letter to Laka several months ago and still it's not answered.

{"display":"P V","full_name":"P V","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1069297.png"}}'s avatar
Cycle Insurance
P V 12th October 2024
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2358 company reviews • Last reviewed within 7 days

Simply the best

Cycle Insurance • 16th July 2025

Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance

{"display":"Lucy","full_name":"Lucy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Simply the best claims experience

Cycle Insurance • 16th July 2025

The best claims experience I've ever had with an insurer. Really makes a rough situation easier to deal with

{"display":"Ben Fields","full_name":"Ben Fields","avatar":{"url":"\/assets\/uploads\/avatars\/users\/412242.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    I never had to claim but their customer service is a...

    I never had to claim but their customer service is always very responsive and helpful

    {"display":"Damir H","full_name":"Damir H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Damir H 16th July 2025
  • 5/5

    Great claims experience, handled very quickly and wi...

    Great claims experience, handled very quickly and with a lot of empathy!

    {"display":"Habbas","full_name":"Habbas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Habbas 16th July 2025
  • 5/5

    Laka is incredible.

    Laka is incredible. Their specific cycling knowledge helps you get back on your bike quickly.

    {"display":"Ollie","full_name":"Ollie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Ollie 16th July 2025
  • 5/5

    10/10 never let me down

    Laka is amazing! they come through every time for me - everyone is so kind and quick at responding - I love that its a... Laka is amazing! they come through every time for me - everyone is so kind and quick at responding - I love that its a collective because I submit claims knowing it wont effect my personal rates - how insurance should be done Read more Read less

    {"display":"Cecily Page","full_name":"Cecily Page","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1277950.png"}}'s avatar
  • 5/5

    Rapid to resolve claims and great customer service!

    Rapid to resolve claims and great customer service!

    {"display":"Laura K","full_name":"Laura K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Laura K 14th July 2025
  • 5/5

    I can only say good things about Laka!

    I can only say good things about Laka! The whole service is extremely easy to set up and get your bike and equipment insured and... I can only say good things about Laka! The whole service is extremely easy to set up and get your bike and equipment insured and if anything does go wrong I’ve only had incredible experiences! The team have been super helpful in getting my claims sorted and helping out if I ever have any questions. Read more Read less

    {"display":"Tom C","full_name":"Tom C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Tom C 14th July 2025
  • 5/5

    I love everything about Laka!

    I love everything about Laka! I know I'm paying only for what truly happened withing the community and that we are all trying to make a difference together!

    {"display":"Pauline","full_name":"Pauline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Pauline 14th July 2025
  • 5/5

    a laka laka love!

    This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back... This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on when something goes wrong! Read more Read less

    {"display":"Nigel Walsh","full_name":"Nigel Walsh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/62277.png"}}'s avatar
    Cycle Insurance
    Nigel Walsh 5th November 2024
  • 5/5

    Great experience.

    Great experience. Super company.

    {"display":"Sian W","full_name":"Sian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Sian W 31st October 2024

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