AA reviews

AA reviews
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Fully digital service with no in-person branches
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Manage your account or policy via an app or website
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On-line application and approval process
Review summary
People rate this company as Poor based on 491 product reviews
Latest positive rating
They’re utterly fantastic!
They’re utterly fantastic! I love using this service

Latest negative rating
My daughter's car would not start in the driveway.
My daughter's car would not start in the driveway. Called AA. As the driver got out of the van, before he looked at the car,... My daughter's car would not start in the driveway. Called AA. As the driver got out of the van, before he looked at the car, he offered to sell a new battery and he offered 2 more times before he left! He could only offer a jumpstart. He was clearly not a mechanic and did not have a diagnostic computer. He could not fix the issue. He could not diagnose the issue. He could not tow the car to the garage 7km away because they 'do not tow after 5 pm', He refused to jumpstart the car and follow it while my daughter drove to the garage. He would not request a flatbed truck from AA dispatch to take the car to the garage. He closed the callout and left having done nothing. I logged another call the following day and a mechanic lifted the bonnet, said you have a loose connection on the battery and resolved the issue within 5 minutes. Please note that in Ireland at the moment the AA are advertising for "drivers" not mechanics, while their website says all AA patrols are mechanics. SCAM!!!! Read more Read less

About AA
The AA was started in 1905 by four driving enthusiasts in London.
The AA’s full name is the Automobile Association. It started out with just 90 members but today has over 14 million and is the UK's largest motoring organisation. Whichever product you choose, you can manage it using the mobile app.
Alongside the breakdown cover they became most known for, the AA now offer finance and insurance products.
AA at a glance
Reviews for AA
Showing 11 of 491 company reviews • Last reviewed within 7 days
My daughter's car would not start in the driveway.
My daughter's car would not start in the driveway. Called AA. As the driver got out of the van, before he looked at the car,... My daughter's car would not start in the driveway. Called AA. As the driver got out of the van, before he looked at the car, he offered to sell a new battery and he offered 2 more times before he left! He could only offer a jumpstart. He was clearly not a mechanic and did not have a diagnostic computer. He could not fix the issue. He could not diagnose the issue. He could not tow the car to the garage 7km away because they 'do not tow after 5 pm', He refused to jumpstart the car and follow it while my daughter drove to the garage. He would not request a flatbed truck from AA dispatch to take the car to the garage. He closed the callout and left having done nothing. I logged another call the following day and a mechanic lifted the bonnet, said you have a loose connection on the battery and resolved the issue within 5 minutes. Please note that in Ireland at the moment the AA are advertising for "drivers" not mechanics, while their website says all AA patrols are mechanics. SCAM!!!! Read more Read less
They’re utterly fantastic!
They’re utterly fantastic! I love using this service
Products from AA
Breakdown Cover
by AALike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Breakdown Cover
by AALike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Car insurance
by AAWith AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits. If you buy an AA car insurance...
Car insurance
by AAWith AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits. If you buy an AA car insurance...
Home Insurance
by AAProtecting your home and its contents with a robust insurance policy is vital. Finding the right insurer for your needs is equally as important. We collect AA home insurance reviews...
Home Insurance
by AAProtecting your home and its contents with a robust insurance policy is vital. Finding the right insurer for your needs is equally as important. We collect AA home insurance reviews...
Personal Loan
by AAAA personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our AA personal loan...
Personal Loan
by AAAA personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our AA personal loan...
Balance Transfer Credit Card
by AAAA Balance Transfer Credit Card reviews can help you to find out about the pros and cons of the Balance Transfer Credit Card credit card. What kind of features do...
Balance Transfer Credit Card
by AAAA Balance Transfer Credit Card reviews can help you to find out about the pros and cons of the Balance Transfer Credit Card credit card. What kind of features do...
Travel Insurance
by AADo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Travel Insurance
by AADo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Internet Extra
by AAAA savings reviews can help you to find out more about life at AA. How easy is it to contact AA? And how friendly are they? Our AA savings reviews...
Internet Extra
by AAAA savings reviews can help you to find out more about life at AA. How easy is it to contact AA? And how friendly are they? Our AA savings reviews...
Caravan Insurance
by AAThe AA is a British motoring institution that also offer Caravan Insurance. For many caravan owners, getting the right cover in place is really important, which is why you can...
Caravan Insurance
by AAThe AA is a British motoring institution that also offer Caravan Insurance. For many caravan owners, getting the right cover in place is really important, which is why you can...
Car Loans
by AAAA also offers car loans. If you've got experience with this company, then why not share your own review here today!
Car Loans
by AAAA also offers car loans. If you've got experience with this company, then why not share your own review here today!
Rewards Credit Card
by AAAA Rewards Credit Card reviews can help you to find out about the pros and cons of the Rewards Credit Card credit card. What kind of features do AA customers...
Rewards Credit Card
by AAAA Rewards Credit Card reviews can help you to find out about the pros and cons of the Rewards Credit Card credit card. What kind of features do AA customers...
Fixed Rate ISA
by AAAA ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with AA is really like. Oh, and if...
Fixed Rate ISA
by AAAA ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with AA is really like. Oh, and if...
Pet Insurance
by AAAA offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance...
Pet Insurance
by AAAA offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance...
Motorbike Insurance
by AAAA motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our AA motorbike insurance reviews to find out what being...
Motorbike Insurance
by AAAA motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our AA motorbike insurance reviews to find out what being...
Travel Money
by AABefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Travel Money
by AABefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Business Insurance
by AAAA business insurance reviews can help you to find out what other businesses think about having an insurance policy with AA is like. How easy to understand are the policy...
Business Insurance
by AAAA business insurance reviews can help you to find out what other businesses think about having an insurance policy with AA is like. How easy to understand are the policy...
Fixed Rate Savings
by AAAA savings reviews can help you to find out more about life at AA. How easy is it to contact AA? And how friendly are they? Our AA savings reviews...
Fixed Rate Savings
by AAAA savings reviews can help you to find out more about life at AA. How easy is it to contact AA? And how friendly are they? Our AA savings reviews...
Private Health Insurance
by AAAA health insurance reviews can help to you to get the inside track on life as a AA health insurance customer before you take out a policy. Making sure that...
Private Health Insurance
by AAAA health insurance reviews can help to you to get the inside track on life as a AA health insurance customer before you take out a policy. Making sure that...
Life Insurance
by AADo you want to find out what life as a AA life insurance customer is like? Now you can! Read AA life insurance reviews at Smart Money People to find...
Life Insurance
by AADo you want to find out what life as a AA life insurance customer is like? Now you can! Read AA life insurance reviews at Smart Money People to find...
Van Insurance
by AAFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by AAFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Travel Prepaid Card
by AALooking for a prepaid card for travelling? Read our community AA reviews to see what using the card is really like. Whether you're using the card for a week in...
Travel Prepaid Card
by AALooking for a prepaid card for travelling? Read our community AA reviews to see what using the card is really like. Whether you're using the card for a week in...
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