4th January 2019
Great low rate loan
I got a low rate from the AA for my home improvements
Your Personal Loan Reviews (5)
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13th November 2018
WASTE OF TIME, AVOID AVOID AVOID AVOID!
Approved online instantly so I decided to go with them and wait 5 days for some paper work to be sent via post. Upon waiting, I received the documents and signed same day and uploaded on their website. I received an email a few days later stating...
Read moreApproved online instantly so I decided to go with them and wait 5 days for some paper work to be sent via post. Upon waiting, I received the documents and signed same day and uploaded on their website. I received an email a few days later stating every check has been firmly carried out and we will receive the money within 3 days, I call them up on the 4th day upon waiting and say said we haven't been accepted, WASTE OF TIME! I put down a deposit on a car which is now gone due to these time wasters and liars! AVOIDDD
21st March 2018
Terrible
Terrible experience. Drawn out process, customer service awful. Nobody returns calls, even Managers when a formal complaint has been logged. Extremely slow, all done via post, spent a fortune of sending documents special delivery and calling their ...
Read moreTerrible experience. Drawn out process, customer service awful. Nobody returns calls, even Managers when a formal complaint has been logged. Extremely slow, all done via post, spent a fortune of sending documents special delivery and calling their 0345 where you are left waiting for ages. Much higher APR offered than advertised. Worst experience and would definitely not recommend. AA should stick to repairing cars.
6th June 2017
Helpful staff at call centre
I want to change my payment date to the first of the month and its was done in 5 minutes of the phone. Also the APR was considerable better than any hughstreet bank was offering.
31st May 2017
AA's Great Personal Loans
Great personal loan provider, extremely easy online application and low interest rates. Only negatives are that you are not able to create an account and manage your loan online, and they communicate via post rather than via email which is my personal...
Read moreGreat personal loan provider, extremely easy online application and low interest rates. Only negatives are that you are not able to create an account and manage your loan online, and they communicate via post rather than via email which is my personal preference. However, the loan was still processed pretty quickly!