AA Personal Loan Reviews

Terrible

Terrible experience. Drawn out process, customer service awful.  Nobody returns calls, even Managers when a formal complaint has been logged. Extremely slow, all done via post, spent a fortune of sending documents special delivery and calling their ...

Terrible experience. Drawn out process, customer service awful.  Nobody returns calls, even Managers when a formal complaint has been logged. Extremely slow, all done via post, spent a fortune of sending documents special delivery and calling their 0345 where you are left waiting for ages.  Much higher APR offered than advertised. Worst experience and would definitely not recommend. AA should stick to repairing cars.

AnonLevel 1

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Helpful staff at call centre

I want to change my payment date to the first of the month and its was done in 5 minutes of the phone. Also the APR was considerable better than any hughstreet bank was offering.

Simeon boys-LaytonLevel 1

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AA's Great Personal Loans

Great personal loan provider, extremely easy online application and low interest rates. Only negatives are that you are not able to create an account and manage your loan online, and they communicate via post rather than via email which is my personal...

Great personal loan provider, extremely easy online application and low interest rates. Only negatives are that you are not able to create an account and manage your loan online, and they communicate via post rather than via email which is my personal preference. However, the loan was still processed pretty quickly!

Chloe GavinLevel 1

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