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AA: Car insurance reviews

Name: Car insurance
Rating: 3.46 (169 reviews)

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3.46

Based on 169 reviews, last reviewed 13th Aug 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

10%

47%

Latest highest rating:

5

Excellence customer service Excellent customer service, no hidden cost or stupid add ons . Very easy to understand exactly what your getting with the cover Reviewed on: 13th August 2026

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025

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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (169)

Excellence customer service

Excellent customer service, no hidden cost or stupid add ons . Very easy to understand exactly what your getting with the cover Reviewed on: 13th August 2026

My car was written off in a crash.

My car was written off in a crash. The AA provided excellent customer care and arranged everything including a courtesy car. Reviewed on: 16th July 2026

AA top company

Very competitive price wise ,easy to use site,helpful staff very good all round company. Reviewed on: 16th April 2026

Not a bad price and good customer service

Attempting to prove NCB was a pain, customer service team were good. Good cost to start, yet due to a claim from 2 years ago that was not our fault did not affect our NCB and did not alter the previous premium the AA uplifted the value of the new premium? Reviewed on: 23rd January 2026

Good set up.

Set up was good and easy to complete. It was not the cheapest but very close. Friends are with the AA and recommended the site. Reviewed on: 7th October 2025

Easy to discuss on phone helpful lots of options

Easy to discuss on phone helpful lots of options Reviewed on: 6th September 2025

Insurance website was slow, when it came to the paym...

Insurance website was slow, when it came to the payment stage it took over 6 minutes to load the payment page. Reviewed on: 6th September 2025

Competitive car insurance

Got a quote for new car insurance as existing insurers renewal a little high. AA came in at a competitive quote and resulted in cheaper insurance with even more extras included. Reviewed on: 5th September 2025

good cover

easy to apply on internet with good cover and very good price for the cover Reviewed on: 5th September 2025

Excellent quote and customer service

Excellent quote and customer service Reviewed on: 5th September 2025

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