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AA: Car Insurance reviews

2.51
Based on 151 reviews, last reviewed 27th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
48%

Latest highest rating:

5

Great value Easy to take out insurance policy, with a great price Reviewed on: 4th September 2024
Janet Richards's avatar
Janet Richards

Latest lowest rating:

1

Shocking customer service Get touch with them to arrange a new payment plan dye to personal reasons after been informed I could for them to cancel my policy and tell me there n... Read more Reviewed on: 27th September 2024
Robert A's avatar
Robert A

About this product

Are you looking for your next car insurance provider? Check out the customer reviews on Smart Money People to make an informed decision about your next provider. We collect AA car insurance reviews from genuine AA customers to give you some insight into what you can expect as an AA policyholder.

AA insurance services started in 1967, and has now expanded to offer a variety of policies, like electric vehicle, van and short-term cover. With optional add-ons such as legal assistance, excess protection and breakdown cover, AA’s policies are flexible to cater for a variety of needs.

What is your biggest priority for a car insurance policy? Do you value the lowest price premium on the market, or do you prefer to pay a larger amount for more protection? Are you looking for some add-ons to your policy? Perhaps your main concern is finding a provider with an impeccable customer service track record? Whatever your needs, read our AA car insurance reviews to find out how genuine AA customers rate their policies.

Have you had a car insurance policy with AA? Leave an honest review on Smart Money People to help other drivers just like you. Why did you choose to be insured with AA and has it lived up to your expectations? Were you satisfied with the price of the premium of the level of cover you received? Did you have to make a claim on your policy, and if so, how was it dealt with? Whether good or bad, leave an AA car insurance review today. Together, we can help people like you make better decisions.

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AA Car Insurance reviews (151)

Shocking customer service

1
Get touch with them to arrange a new payment plan dye to personal reasons after been informed I could for them to cancel my policy and tell me there not willing to help I spoke to 5 different people all fobbing you off because they can't be bothered to help to tell me there not willing to wait 8 days for a payment now iv got a cancelled policy witch makes it harder to gey insurance. Disputing how they treat the people that pay there wages Reviewed on: 27th September 2024

Great value

5
Easy to take out insurance policy, with a great price Reviewed on: 4th September 2024

Car insurance renewal rip off

2
Car renewal offered with a £220 increase from last year. 13 years no claims, they were set to take on automatic renewal. When I found cheaper deal after much deliberation they confirmed they could match . Sick of companies trying to rip off loyal customers with large premium hikes on automatic renewal. They hope customers push back . Whatever happened to valuing loyal customers! Reviewed on: 4th September 2024

Not so wonderful but then it is the AA

3
Not so wonderful but then it is the AA Reviewed on: 4th September 2024

AA are great for business commuters.

5
AA are very competitive in price, most companies don’t offer breakdown over 10miles but when you commute for work you need more and AA provide this! Reviewed on: 4th September 2024

The AA are the best

5
The whole process of obtaining a fully comprehensive car insurance cover for my Audi Q5 was plain and simple, and I will be staying a loyal customer with them going forward. Reviewed on: 4th September 2024

Simple and quick to do on line.

5
Simple and quick to do on line. Great price and great options can be sdded Reviewed on: 23rd August 2024

Been with them before and they assisted through a cr...

5
Been with them before and they assisted through a crash well, Reviewed on: 23rd August 2024

Great service

5
I had an accident recently and The AA were so efficient and guided me through the whole process Reviewed on: 23rd August 2024

Happy to work on their quotes

5
AA have been happy to adjust their prices to keep my business and the customer service has been great. I have also used them for my mother’s home and car insurance. Reviewed on: 23rd August 2024

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