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AA: Car insurance reviews

Name: Car insurance
Rating: 4.03 (182 reviews)

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4.03

Based on 182 reviews, last reviewed 24th Aug 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

37%

10%

43%

Latest highest rating:

4

Dog policy needs to be clearer Very nice on the phone, willing to come close to a competitor offer at renewal and explained how their cover was more comprehensive. Only thing that d... Read more Reviewed on: 24th August 2026

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025

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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (182)

Dog policy needs to be clearer

Very nice on the phone, willing to come close to a competitor offer at renewal and explained how their cover was more comprehensive. Only thing that did bother me is the call handler couldn't clarify the policy on roadside assistance if you have a dog with you - I have heard of roadside rescue refusing to take the dog in the cabin with the owners and insisting the dog stay in the towed car on their own - this would be an absolute deal-breaker for us and so I would appreciate insurance providers having a clear policy on it. Reviewed on: 24th August 2026

Also fair.

Also fair. efficacy. Reliable . Been a member for years Reviewed on: 23rd August 2026

Competitive quotes and easy to renew

Competitive quotes and easy to renew Reviewed on: 21st August 2026

Excellent defaqto 5 star policy at highly competitiv...

Excellent defaqto 5 star policy at highly competitive price. Underwritten by AGEAS Reviewed on: 21st August 2026

Great value car insurance

Gave excellent quote for car insurance Reviewed on: 20th August 2026

AA brilliant and friendly

I have been a member of the AA for many years, they have been great. I have also taken up their offer of insurance which is great value. My car is totally covered and protected by them. Reviewed on: 20th August 2026

Overall good experience easy to purchase car insurance

Overall good experience easy to purchase car insurance Reviewed on: 20th August 2026

First time using AA for car insurance and applying o...

First time using AA for car insurance and applying online was a breeze and very competitive prices. Not had cause to claim and hopefully don't have to. Long established organisation so trusting they woukd deal with my claim quickly and professionally should I need to put one in. Reviewed on: 20th August 2026

When I took my insurance they were the cheapest in a...

When I took my insurance they were the cheapest in all aspects of my expecting. It also provided me with reasonable extras to no more charges after all. Reviewed on: 20th August 2026

AA BEAM - good value for money

I have combined car insurance and breakdown cover with AA BEAM; simple and straightforward to use esp with the app. Customer service responds to emails promptly and helps sort out any issues out pretty quickly and in a friendly manner. Reviewed on: 20th August 2026

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