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AA: Car insurance reviews

2.30
Based on 158 reviews, last reviewed 20th Aug 2025
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
10%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
50%

Latest highest rating:

5

Great value Easy to take out insurance policy, with a great price Reviewed on: 4th September 2024
Janet Richards's avatar
Janet Richards

Latest lowest rating:

1

Car not fixed. Won’t give like for like car to repair “Following an accident that was not fault. The 3rd party admitted liability at the scene. Phoned AA and initially they told me because I lived in wale... Read more Reviewed on: 20th August 2025
Gareth B's avatar
Gareth B

About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (158)

great rapid response

4
After crashing my car i was in a panic and unsure what to do.I called my insurance the aa and they sorted everything.wonderfull Reviewed on: 7th November 2015

I have had great experience with AA, they are a great company to deal with and offer outstanding service

5
I have been with AA for ten years and I wouldn't go with another insurance provider. They answer the phones quickly, help with any query, are great when it comes to a claim and the price is competitive. Reviewed on: 6th November 2015

excellent

5
excellent value for money went for a quote online then phoned them to which they gave me a even better quote so joined them Reviewed on: 25th March 2015

Very Good

5
They have excellent service, at good pies and are fast at responding. Reviewed on: 25th March 2015

very good

4
very good price love the service and good cover Reviewed on: 24th March 2015

good but not the wow factor

3
good but now over the top,standard everyday service ,would prefer a more individualised personal service. more personalised better clearer guidelines and availability to be 24hrs a day 7 days a week Reviewed on: 24th March 2015

Average

3
Ok service from a large company. Price bit expensive Reviewed on: 24th March 2015

Very interesting.

4
It's okay for those who like to stick to one company. Reviewed on: 24th March 2015

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