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AA: Car insurance reviews

View other AA products
3.31
Based on 168 reviews, last reviewed 16th Jul 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
10%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
47%

Latest highest rating:

5

My car was written off in a crash. My car was written off in a crash. The AA provided excellent customer care and arranged everything including a courtesy car. Reviewed on: 16th July 2026
Peter Bower 's avatar
Peter Bower

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025
Roland Webster's avatar
Roland Webster
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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (168)

Excellent service from call centre staff

5
No script just genuine people on the end of the line Reviewed on: 7th September 2016
val winter's avatar
val winter

car insurance

5
good value for money. The AA currently has a special offer on car insurance. Reviewed on: 1st September 2016
soumick's avatar
soumick

Best Car Insurers

5
Fantastic customer service and affordable prices. Reviewed on: 29th August 2016
Kerry Hedges's avatar
Kerry Hedges

helpfu and lfind the best price

5
had high quote looked for a better one much lower Reviewed on: 26th August 2016
Carol Yapp's avatar
Carol Yapp

First class insurance company

5
Great rates, excellent customer service and care Reviewed on: 11th August 2016
Kerry Hedges's avatar
Kerry Hedges

Pet Insurance Reviewer

4
good service that i got from the AA Reviewed on: 25th July 2016
Dolly Helen Anderson's avatar
Dolly Helen Anderson

very good

5
very good after sales service.i will definitely recommend AA to everyone Reviewed on: 27th April 2016
Sophie Hassan's avatar
Sophie Hassan

CheekyCharges Campaigner

3
Rubbish renewal quote. Wont bother using them again Reviewed on: 13th March 2016
Paul Robson's avatar
Paul Robson

CheekyCharges Campaigner

3
Okay for the first year, luckily no claims but sky high renewal prices, not competitive at all. Reviewed on: 5th March 2016
Helen Swales's avatar
Helen Swales

Misled about legal cover.

2
When I bought a Fully Comp policy from the AA, I was quoted a price that included legal cover. I was not told about this until I received the policy. I use Free Motor Cover so I did not need it. The AA are very reluctant to remove the legal cover. Ironically, when I did need the AA legal cover. they failed to deliver and , after a protracted complaint, the Ombudsman gave me compensation. DON'T let these companies insist on their legal cover - there is a lot available FREE! Reviewed on: 3rd March 2016
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kaizen99

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