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AA: Car insurance reviews

Name: Car insurance
Rating: 3.31 (168 reviews)

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3.31

Based on 168 reviews, last reviewed 16th Jul 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

10%

47%

Latest highest rating:

5

My car was written off in a crash. My car was written off in a crash. The AA provided excellent customer care and arranged everything including a courtesy car. Reviewed on: 16th July 2026

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025

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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (168)

great rapid response

After crashing my car i was in a panic and unsure what to do.I called my insurance the aa and they sorted everything.wonderfull Reviewed on: 7th November 2015

I have had great experience with AA, they are a great company to deal with and offer outstanding service

I have been with AA for ten years and I wouldn't go with another insurance provider. They answer the phones quickly, help with any query, are great when it comes to a claim and the price is competitive. Reviewed on: 6th November 2015

excellent

excellent value for money went for a quote online then phoned them to which they gave me a even better quote so joined them Reviewed on: 25th March 2015

Very Good

They have excellent service, at good pies and are fast at responding. Reviewed on: 25th March 2015

very good

very good price love the service and good cover Reviewed on: 24th March 2015

good but not the wow factor

good but now over the top,standard everyday service ,would prefer a more individualised personal service. more personalised better clearer guidelines and availability to be 24hrs a day 7 days a week Reviewed on: 24th March 2015

Average

Ok service from a large company. Price bit expensive Reviewed on: 24th March 2015

Very interesting.

It's okay for those who like to stick to one company. Reviewed on: 24th March 2015

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